- Merck & Co. (Rahway, NJ)
- …Overview Within the Global Business Solutions (GBS) organization, the SAP Sr. Business Analyst is responsible for supporting BPC PLANIT US Operations and tickets ... management , ensuring the FP&A calendar activities. The position is...connecting both SAP and non-SAP data sources. Experience with Workforce , OPEX, and CAPEX modeling is a strong advantage.… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …Novo Nordisk Way by turning the Company's business strategy into an actionable workforce strategy. A strategy which captures the entire employee life-cycle. At Novo ... APA Certified Payroll Professional (CPP) required ADP GlobalView and ADP Workforce Manager experience strongly preferred Working knowledge of Fair Labor Standards… more
- First National Bank of Omaha (Omaha, NE)
- …location is subject to change based on business needs. **Summary of the Job:** The Workforce Management Analyst administers the Workforce Management ... from home per week **About This Role:** **Responsibilities** + Administers the Workforce Management system for the call center + Develops staff schedules and… more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Senior Access Center Workforce Management Analyst position is responsible for analyzing staffing needs, optimizing scheduling, ... experience in a call center operation to include three years in a workforce management analyst role + Experience with Automated Call Distribution systems and… more
- UGI Corporation (Cleveland, OH)
- Workforce Management Analyst Location: Cleveland, OH, US, 44131 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. Requisition Number: 26209 When ... achieving service level goals and optimizing resources. The WFM analyst utilizes volume reports to build short- and long-range...meets high standards of quality and data integrity. + Workforce Management of Contact Center Activities -… more
- Enterprise Mobility (St. Louis, MO)
- …Support Services Division for Enterprise Mobility currently has an exciting opportunity** **for Workforce Management Analyst !** **ABOUT THE ROLE** The ... Workforce Management Analyst understands business strategies, interprets and develops staffing plans,...interprets and develops staffing plans, and analyzes and applies workforce management concepts to ensure adequate scheduling… more
- Citigroup (Tampa, FL)
- …conclude in December 2026 or upon successful completion of assigned duties. Enterprise Workforce Management (EWM) is a growing capability that equips leaders and ... they need to support Citi's organizational health and resource management . As the Regulatory Execution Analyst , you'll...business and HR needs and priorities into execution of workforce management /human capital strategy globally + Draft… more
- Hackensack Meridian Health (Neptune City, NJ)
- …our mission to transform healthcare and serve as a leader of positive change. As a ** Workforce Management (WFM) Real Time Analyst ** , you will utilize ... are met. Evaluate facts surrounding schedule adherence, scheduling and workforce management functions including operational situations which...1 year of experience in a Workforce Management role as a RTA or Analyst .… more
- SpaceX (Hawthorne, CA)
- …success within the consumer goods industry. + 5+ years of experience as a Workforce Management Analyst or similar role, specifically with Resource Planning. ... Lead Customer Support Workforce Analyst Hawthorne, CA Apply SpaceX...BASIC QUALIFICATIONS: + Bachelor's degree in business, supply chain management , information systems, computer science, engineering, or economics. +… more
- Amazon (Dallas, TX)
- …MHLS, we're looking to hire a WFM Analyst to be part of the MHLS Workforce Management team. This is a 12 monthseasonal opportunity with temp to pm potential ... for the team. The expectation is to ensure effective management of the incoming and outbound phone, chat and...ability to work under pressure * Demonstrated effective time management skills * Ability to effectively interact with employees… more
- Reyes Holdings (Chicago, IL)
- Position Responsibilitie s : + Create, monitor , and adjust team schedules to meet business needs, ensuring appropriate coverage throughout the day + Assist in the ... development and execution of operational strategies, reports, and technology that align with overall business objectives + Assist in budgeting and tracking of operational expenses, cost to serve, & cost per interaction + Generate and review… more
- Mass Markets (SD)
- …trusted partner in the industry. We are looking for a proactive and detail-oriented Real-Time Analyst to join our workforce management team. This role is ... operational efficiency. + Implement industry best practices for real-time monitoring and workforce management . CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD… more
- AmeriHealth Caritas (Philadelphia, PA)
- …passionate, and highly motivated WFM Business Analyst (BA) to join our Workforce Management Team. This consists of Data Analytics, Forecasting and critical ... Workforce Management procedures of our Claims and...Workforce Management procedures of our Claims and other Back Office...Productivity, Time Usage, and Plan Service Levels.; The Business Analyst will also work with the Verint WFM suite… more
- Leaffilter (Hudson, OH)
- …Responsible for developing and maintaining dashboards and data visualizations needed to enable workforce management + Work closely with the Manager of ... Workforce Management , as well as internal teams and cross-site teams,...commitment to effectively handle and maintain confidential information + Workforce Management software experience is required (Dialers,… more
- Teleperformance USA (Warren, MI)
- **Category :** ** Workforce Management ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... TP, the sky is the limit!** **Purpose** **Responsible for day to day management of service level, site efficiency/occupancy and agents to ensure adherence to… more
- Qualtrics (Provo, UT)
- …a best in class service & support model for our clients and internal account management teams. Establishing a Workforce Management and Planning program to ... understand departmental processes, using this insight to develop effective workforce management strategies, starting with creating accurate volume… more
- Enterprise Mobility (St. Louis, MO)
- …documentation and communications + Educate IT leaders on best practices within contingent workforce management + Report on SOW budget information within Vendor ... excited to announce an opening for a **Senior Program Analyst ** to join our amazing Contingent Workforce ...overall services delivery, talent management , and account management responsibilities + Maintain contingent workforce program… more
- Meta (Washington, DC)
- …strategy to supplement and report on the operational plans. We're looking for an advanced Workforce Analyst to join our Mission Control team. This role will be ... responsible for developing, maintaining, and executing the analytics strategy for workforce management at Meta and driving action from data with business… more
- Meta (San Francisco, CA)
- …strategy to supplement and report on the operational plans. We're looking for a Workforce Analyst to join our Mission Control team. Mission Control Analysts are ... and maintaining all of the analytical resources and data tools necessary to enable workforce management of our business. The ideal candidate will have a strong… more
- Meta (Sunnyvale, CA)
- …strategy to supplement and report on the operational plans. We're looking for a Workforce Analyst to join our Mission Control team. Mission Control Analysts are ... and maintaining all of the analytical resources and data tools necessary to enable workforce management of our business. The ideal candidate will have a proven… more