- Taco Bell (Irvine, CA)
- …our restaurants and digitally. In this role, you'll also leverage customer recovery data to optimize service recovery efforts, reduce customer churn, and help drive ... and brand loyalty. Developing new reporting tools and ensuring data integrity will be key responsibilities, along with working...preferred + 4+ years of analytically oriented business experience; CX and/or Call Center history is a bonus +… more
- DoorDash (Chicago, IL)
- …market strategies for key customer moments and occasions. About the Role As a Senior Associate on the DashMart S&O team, you will own the ideation and execution of ... and then iterate accordingly. You will report into the Manager , DashMart S&O in our New Verticals organization You're...of your initiatives + Analyze. Utilize your knowledge of data to analyze the impact of key growth initiatives… more
- Chewy (Phoenix, AZ)
- **Our Opportunity:** Chewy is hiring an ** Associate Director Program Manager ** to own our **Returns Abuse program** within the Refunds, Replacements, and ... all while preserving a world-class customer experience. Youʼll partner with Engineering, Data Science, Customer Service, Fraud, and Category to scale our defenses,… more
- FST Technical Services (San Jose, CA)
- Engineering Manager - Data Center Projects About the job: A Commissioning Engineering Manager reports to an Engineering Director and oversees the ... commissioning process for new data center construction projects. The Engineering Manager ...HVACR, Mechanical or Electrical Engineering, Construction Management OR an Associate 's degree in Engineering Technology OR related trade school,… more
- Manulife (Boston, MA)
- Working as part of the US CX & Insights Team, this position is responsible for executing qualitative and quantitative primary research projects to enable ... and design effective research approaches, conduct the research, analyze the data , identify actionable insights and report the findings and recommendations. This… more
- PNC (Cleveland, OH)
- …field on a regular basis. Some responsibilities may be performed remotely, at the manager 's discretion. The Client Service Associate serves as the primary point ... have an opportunity to contribute to the company's success. As a Client Service Associate within PNC's Private Bank organization, you will be based in Cleveland, OH.… more
- Amazon (Tempe, AZ)
- … CX metrics and feature adoption - Develop dashboards and reporting - Drive data -informed decision making - Report CX metrics to senior leaders - Collaborate ... Last Mile Short Term Labor Planning Products team is seeking an experienced Program Manager to define and lead product and feature rollout processes, as well as the… more
- Carter's/OshKosh (Atlanta, GA)
- …and in-store experience trends. + Partner with Retail Ops and Training to improve associate tools, service delivery, and frontline CX impact. 10%: Vendor, Tools, ... optimize everything from site UX and mobile experiences to associate training, store design, and loyalty engagement. This role...refine journey maps and personas grounded in both behavioral data and deep attitudinal insights. + Establish a formal… more
- CVS Health (Woonsocket, RI)
- …support. + Partner across departments in the enterprise (Inventory, CMs, SB BGI, SB CX , etc.) to support the full end to end CPG product lifecycle management. + ... in the tactical requirements of Product Lifecycle Management, will train Associate Product Development Managers **Stakeholder Influence and Change Management** +… more
- Bell Partners (Raleigh, NC)
- …contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact. ... The Manager , Performance Marketing is responsible for establishing Bell's lead...multiple sources of information, understanding how to high-level analyze data and make campaign recommendations to support portfolio occupancy… more
- Mass Markets (AL)
- …improve operational efficiency and effectiveness. + Track key performance metrics, analyze data , and prepare regular operational reports. + Work closely with client ... highly motivated and dedicated and should possess the below qualities: + Associate 's or Bachelor's degree in Business Administration, Operations Management, or a… more
- Walmart (Bentonville, AR)
- …with engineering, data science, store operations, supply chain, merchants, and CX teams. + Influence through trust and clarity - driving alignment across diverse ... and empathetic. **Optimizes Return Decisions** - through intelligent automation, data -driven rules, and scalable fraud prevention. **Key Responsibilities** **Define… more
- Janus Henderson Investors (Denver, CO)
- …future of the effort. Duties will include the following in league with your inline manager : + Leading the continued execution of the GSAP, with a keen eye to ... from clients via formal biennial surveys in league with CX team and less formal periodic polling + Assisting...in a fast-moving environment + Creative problem resolution and data assessment skills with demonstrated ability to assimilate research… more