- USAA (Tampa, FL)
- …and proven ability to build high performing teams. Advanced knowledge of call center dynamics, including workload demand forecasting, staffing, queues, schedule ... to support the business' strategic objectives. 3-5 years experience with Contact Center tools: NICE WFM, Call Routing, Genesys Decisions, Tableau. Experience… more
- Bank OZK (Alpharetta, GA)
- …is responsible for developing, implementing, and refining quality monitoring programs in our Bank 's call center locations to ensure our customer service ... Why Bank OZK Founded on a legacy of more than...for improvement to Customer Care leadership and working with call center managers to implement and execute. +… more
- Mass Markets (Garden City, GA)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... expanding, industry-leading organization. We are seeking a skilled and customer-focusedBank Call Center Representativeto join our team during mid-shift hours,… more
- M&T Bank (Getzville, NY)
- …combined total of 7 years of higher education and relevant work experience in a call center or bank operations, inclusive of 2 years' supervisory experience. ... + Promote an environment that supports belonging and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of… more
- M&T Bank (Getzville, NY)
- …A combined total of 12 years of higher education and relevant work experience in call center or bank operations environment, inclusive of 3 years' managerial ... + Promote an environment that supports belonging and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of… more
- M&T Bank (Getzville, NY)
- …A combined total of 5 years of higher education and relevant work experience in a call center or bank operations environment, inclusive of 2 years' work ... + Promote an environment that supports belonging and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of… more
- M&T Bank (Getzville, NY)
- …A combined total of 6 years of higher education and relevant work experience in a call center or bank operations environment, inclusive of 1 years' work ... + Promote an environment that supports belonging and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of… more
- Arrow Financial Corporation (Glens Falls, NY)
- …Resource Recovery team as a Temporary Employee: Temporary Resource Recovery Representative ( Bank Collections Call Center Representative) This opportunity may ... you have experience in: > Working Collaboratively in a Call Center Environment > Problem Solving and...federal, state, or local legally protected classes. As a multi- bank holding company, Arrow Financial Corporation has over $4… more
- Robert Half Accountemps (San Luis Obispo, CA)
- …3m Coding, Adobe Acrobat, Automated Underwriting System, CRM, Data Processing, Appraisals, Bank Relations, Call Center Customer Service, Closing Processes, ... Description SUMMARY: Under the supervision of the Loan Servicing Center (LSC) Manager, responsible for Loan Servicing in accordance with bank policies and… more
- Bank of America (Fort Worth, TX)
- …Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Fort-Worth/Bilingual--Spanish-English Banker Inbound- Call - Center 1st--and-2nd-shifts\_25048911) ... Bilingual (Spanish/English) Banker - Inbound Call Center - 1st and 2nd...we make an impact in the communities we serve. Bank of America is committed to an in-office culture… more
- Bank OZK (Alpharetta, GA)
- …and improvement opportunities and makes initial recommendations for agent supervisor or call center management review. + Performs quality related coaching and ... Why Bank OZK Founded on a legacy of more than...feedback discussions with call center staff. + Delivers feedback and/or training that supports consistent… more
- Newtown Savings Bank (Newtown, CT)
- …the Bank -providing outstanding service to our customers through our Customer Service Center ( Call Center ). You'll handle inquiries, resolve issues, and ... we have the opportunity you're looking for! Newtown Savings Bank is looking for a professional, positive, and high-energy...School Diploma or equivalent. + 1-2 years Banking / Call Center experience + Bilingual preferred +… more
- Bank OZK (Alpharetta, GA)
- Why Bank OZK Founded on a legacy of more than 120...+ Minimum of one (1) year of experience in a call center , retail, or other high-touch customer service ... years in banking, Bank OZK is much more than just a company....on items not able to be resolved on initial call . + Meets personal and team target key performance… more
- Berkshire Bank (Pittsfield, MA)
- Division: Retail Banking Department: Call Center Reports to: Call Center Manager Status: Non-Exempt Grade: 6 Pay Range: $19.00 - $31.86 Actual ... customers. Serves as the customer service telephone liaison for Berkshire Bank . Responds to inquiries, performs research to resolve issues, educates customers,… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …work environment (position is local to San Diego, CA) + At least six months recent call center experience required + High school graduate or equivalent + Able to ... step? Discover a career in banking at Fifth Third Bank . GENERAL FUNCTION: This person will be the first...independently + Excellent interpersonal and communication skills Dividend - Call Center Customer Service Agent-4 At Fifth… more
- Oriental Bank (San Juan, PR)
- …mentoring a team of high-quality customer service agents? As an Advisor, Remote Network ( Call Center Supervisor), you will play a crucial role in promoting ... required. + Experience: Three (3) years of experience in Call Center / Contact Center ,...(including weekends and evenings). Availability to visit other Oriental Bank centers (Bayamon, PR). WORK AUTHORIZATION & ELEGIBILITY: +… more
- Oriental Bank (San Juan, PR)
- The Manager, Remote Network ( Call Center Concierge) is responsible for the oversight of the Concierge team. Ensure the team serves high-end customers with a ... services company or related work of management required. Supervisory experience in call center environment is highly-desirable. + Minimum education and… more
- Tompkins Community Bank (Batavia, NY)
- …to customers by using the right methods/tools available + Meet personal/customer care center team targets and call handling quotas + Follow all company ... Overview Answers general inbound calls in a care center with the goal of customer satisfaction, and...As incumbent gains knowledge and experience, the work review, call monitoring and supervision may be reduced. Responsibilities +… more
- Amalgamated Bank (New York, NY)
- …and referral support + Serve as back-up/overflow to provide technical and operational call center support to business clients for Online, Mobile Banking, Remote ... Amalgamated Bank is seeking a Sr. Contact Center...3- 5 years' experience within Financial Service industry and/or Call Center environment + High School Diploma… more
- Federal Reserve Bank (Philadelphia, PA)
- **Company** Federal Reserve Bank of Philadelphia Job Description: The Federal Reserve Bank of Philadelphia is one of the 12 regional Reserve Banks that, ... System. It helps formulate and implement monetary policy, supervises banks and bank and savings and loan holding companies, and provides financial services to… more
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