- Honeywell (Morris Plains, NJ)
- …practices; ITIL certification is preferred. + Proficiency in ITSM tools (eg, ServiceNow, BMC Remedy, Jira Service Desk ). + Excellent analytical, ... teams and stakeholders to understand business requirements and provide expertise in IT service management and monitoring. The future is what you make it. When you… more
- V2X (Springfield, VA)
- …Management (ITSM) software suites such as BMC Remedy, ServiceNow, or HP Service Manager, for performing Service Desk related duties and responsibilities. ... responsibility, and professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance. This position will be based in… more
- ManpowerGroup (Carrollton, TX)
- Our client, a leader in the dental industry, is seeking a Service Desk Analyst to join their team. As a Service Desk Analyst, you will be part of the IT ... which will align successfully in the organization. **Job Title:** Service Desk Analyst **Location:** Carrollton, Texas **Pay...+ Chance to work with cutting-edge ITSM tools like BMC Helix. **Upon completion of waiting period consultants are… more
- TEKsystems (Washington, DC)
- TEKsystems is seeking IT individuals to provide hybrid (50% DC/remote) IT Help Desk Support to the United States House of Representatives . The opportunities are ... support. Top Skills' Details * Five (5) Years' Experience using BMC Remedy Incident, Change or Knowledge Management (ServiceNow, Footprints) * Three… more
- Robert Half Technology (Lena, WI)
- …processes, including handling purchase requests and coordinating with vendors. * Manage service desk requests, prioritizing and escalating issues as needed to ... documentation, and collaboration on IT projects to enhance overall service delivery. Responsibilities: * Deliver Tier-2 technical support to end-users,… more
- Robert Half Technology (Wauwatosa, WI)
- …successful outcome * Facilitate the IT procurement process when required * Triage service desk requests and work with various support organizations to ensure ... Active Directory, Backup Technologies, Computer Hardware, Configuration Management, ITSM Tools, BMC Remedy IT Service Management Suite, ServiceNow ITSM, MS… more
- Leidos (Washington, DC)
- …federal customers. The program provides a range of IT services, including help desk , asset management, desk side support, Azure Cloud Engineering, Windows ... and initiatives. This role acts as a liaison between IT operations, service management, and business stakeholders to align operational priorities with organizational… more
- Kyndryl (New York, NY)
- …engagement skills. + Excellent communication, presentation, and facilitation skills. * Service Desk ticketing, telephony, and resource allocation tools (eg, ... knowledge development, frameworks, and consulting assets to evolve our service offerings. + Maintain awareness of market trends, vendor...ServiceNow, BMC Remedy Helix) * Azure Active Directory and Azure… more
- Boston Health Care for the Homeless Program (Boston, MA)
- …creating outgoing patient messages as needed. + Providing support as needed to the front desk staff in the BMC Clinic + Provide support to Referral Coordinator ... telephone system in a prompt, polite, and professional manner providing high quality customer service to all. You will resolve issues in a single call, but you will… more
- Kyndryl (Rye Brook, NY)
- …+ VDI, Virtual Platform Engineering, DaaS, (Citrix, Omnissa, Microsoft, AWS) * Service Desk ticketing, telephony, and resource allocation tools (eg, ServiceNow, ... BMC Remedy Helix) * Azure Active Directory and Azure Virtual Desktop Services **Required Education** High School Diploma/GED **Preferred Education** Bachelor's… more