- CGI Technologies and Solutions, Inc. (Knoxville, TN)
- ** BPM Center of Excellence Lead ** **Category:** Business Analysis (functional and technical) **Main location:** United States, North Carolina, Charlotte ... **Position Description:** CGI's Credit group is seeking a Business Process Center of Excellence Lead . The BPM expert will lead and manage a team… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW CALL CENTER TEAM LEAD Looking to work for a fast growing company? Start your career here at MCI. If you are a highly motivated individual and ... day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for… more
- Post Holdings Inc. (Lakeville, MN)
- …provide delicious and accessible food that our consumers love. We're always searching the center store for the next exciting product to add to our portfolio, and ... delicious food for families, and we're always searching the center store for the next exciting product to add...consumers in North America. Responsibilities The Senior Manager, Process Excellence will be instrumental in the maturity and growth… more
- Mass Markets (Las Cruces, NM)
- …to corporate policies and procedures and the health of the account. Essential Duties + Lead a team of 5-10 call center supervisors responsible for inbound and ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS The Call Center Sales Manager oversees all aspects of our call center team.… more
- Olympus Corporation of the Americas (Westborough, MA)
- …established. This position plays a pivotal role in driving operational excellence and facilitating seamless agile and cross-functional collaboration within the ... Six Sigma, Lean Six Sigma, or Business Process Management ( BPM ) are a plus. + A minimum of 10...Colleague Affinity Networks + On-Site Child Daycare, Cafe, Fitness Center ** _*US Only_ _**Limited locations_ We care about your… more
- Mass Markets (Wichita, KS)
- …solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner ... test. POSITION RESPONSIBILITIES Key Tasks and Responsibilities + Supervise and lead a team of customer service representatives. + Provide coaching, training,… more
- Mass Markets (Wichita, KS)
- …solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner ... industry. We are seeking an experienced Sales Supervisor to lead and manage a team of sales representatives to...leadership and interpersonal skills. + Superior knowledge of call center tools and technology used to manage KPIs and… more
- Southern California Edison (Pomona, CA)
- …major. + Experience working in an ERP support model such as an SAP Center of Excellence or enterprise business application support team. + Involvement in ... way SCE works. We are building a team to lead SCE's NextGen Enterprise Resource Planning (ERP) program focused...+ One or more of the following certification(s) + BPM 2 certification(s) + Lean Six Sigma (eg, Yellow… more
- Mass Markets (CA)
- …solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner ... and pursue new business opportunities through market research, networking, and lead generation. + Build and maintain strong relationships with clients, partners,… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW Talent Acquisition Manager The Talent Acquisition Manager will lead the recruitment efforts across several locations. This role is responsible for ... will also oversee the talent acquisition team to ensure efficiency, service excellence and timeliness. The Manager will continuously evaluate and update work-flows,… more
- Mass Markets (AL)
- …solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner ... client needs and positioning our BPO solutions as the ideal fit. + Lead negotiations to secure favorable contract terms for both clients and the organization.… more
- Capital One (Richmond, VA)
- …a pivotal role in shaping our most crucial Customer Experiences, ensuring operational excellence , and driving success at scale. If you have the required expertise ... journey. **What will you be responsible for:** + Initially lead and develop our Credit Bureau Disputes team of...Equivalent Certification + At least 3 years of Contact Center or Production Operation experience + At least 5… more