- Teleperformance USA (Brownsville, TX)
- …Outlook functions and complex Excel functions Minimum of two years of call center management experience. Experience managing multiple programs concurrently is ... and promotehigh levelsof employee morale. Manage compliance and reporting for all center operations including call volume forecasting and staffing, client… more
- PremierOne Credit Union (San Jose, CA)
- …are seeking strong, self-driven, goal-oriented leader with management experience to lead our Call Center Department located in our South San Jose Corporate ... Office. The Call Center Manager is responsible for the overall administration, service level, and production of the credit union's Call Center functions.… more
- Hilton Worldwide, Inc. (Honolulu, HI)
- Job Description - Director of Call Center Services - Hilton Hawaiian Village (HOT0C4IF) Job Description Director of Call Center Services - Hilton ... iconic beachfront resort in Hawaiʻi, is seeking an experienced Director of Call Center Services to lead the Reservations and Telecommunications operations in a… more
- Actionet Inc (Washington, DC)
- ActioNet has an opportunity for a Call Center Manager requiring a Public Trust clearance in the Washington, DC metro area. Hybrid work is available. You will ... environment. Salary Range 80-110K Duties and Responsibilities Provide supervision of all Call Center personnel assigned to this contract Ensure Call … more
- Actionet Inc (Washington, DC)
- A technology solutions provider based in Washington, DC is seeking a Call Center Manager with a Public Trust clearance. This role involves managing Call ... candidate will have at least five years of experience leading Call Center teams, possess relevant certifications, and demonstrate strong interpersonal and… more
- BCI Acrylic Inc. (San Francisco, CA)
- A bath improvement solutions company in San Francisco is seeking an experienced Call Center Manager. The candidate will manage Call Center ... Representatives, handle customer service inquiries, and oversee scheduling. Excellent communication and computer skills, along with management experience, are required. This position offers a competitive compensation package with salary and bonus… more
- PremierOne Credit Union (San Jose, CA)
- A community-focused credit union in San Jose is looking for a Call Center Manager to oversee operations, manage staff, and improve member experiences. Candidates ... should have previous management experience, particularly in Call Center or Digital Banking operations. The role includes recruiting and training staff, analyzing… more
- ericelindsey (Boston, MA)
- At Lindsey & Associates, we present an exciting career opportunity for a Call Center Manager in Boston, MA. In this role, you will lead a crucial campaign that ... tactics and strategies to enhance campaign and agent performance. Providing detailed call center reports for all campaigns on a daily, weekly, and monthly basis.… more
- BCI Acrylic Inc. (San Jose, CA)
- A leading acrylic solutions manufacturer in San Jose is seeking an experienced Call Center Manager to lead their in-office team. Responsibilities include ... scheduling, training, and managing representatives, ensuring high customer service standards, and achieving sales quotas. The role requires excellent management skills and the ability to work flexible hours. This position offers a competitive salary and bonus… more
- Hilton Worldwide, Inc. (Honolulu, HI)
- A leading hospitality company seeks a skilled Director of Call Center Services to oversee the Reservations and Telecommunications departments at the renowned ... Hilton Hawaiian Village in Honolulu, Hawaii. The ideal candidate will possess strong analytical and interpersonal skills, along with a background in telecommunications and team management. Responsibilities include ensuring exceptional guest experiences,… more
- Premiumhealthcenter (New York, NY)
- Premium Health is looking for outstanding candidates for the Call Center Specialist position for our Internal Medicine, Pediatric and Dermatology Departments. ... This is not a remote position; it is fully in-person 5 days a week! Premium Health, located in the heart of Brooklyn, is committed to providing compassionate, culturally sensitive, comprehensive health care, and behavioral health services to everyone in the… more
- Workfit Medical, LLc (Rutland, VT)
- …This role involves practicing in a collaborative environment at a Level III trauma center with a flexible call schedule managed from home. The position offers ... competitive compensation, including signing bonuses and comprehensive benefits. Additionally, it promotes work-life balance and professional growth in a region known for its outdoor recreation and scenic beauty. #J-18808-Ljbffr more
- Teleperformance USA (London, KY)
- …Accountable for the financial and operational results (key metrics), as well as the development, implementation and communication of budgets, targets and business ... objectives for each site. Point of escalation between client and TP leadership. Maintain direct contact with assignedclienton a regular basis. Understand and oversee documentation of all clients' needs and deliverables to ensurea high levelof service delivery.… more
- FutureSight Inc. (San Francisco, CA)
- …Magnet for top talent; coach and culture carrier Bonus: Exposure to home services, call center , VoiceTech, or conversational AI What You Can Expect Daily active ... loop on customer care, reviews, and upsells. The venture's AI Call Agent answers every call , books jobs seamlessly, handles objections in real time, and follows… more
- The Giant Bullseye (St. Louis, MO)
- …voice automation within a healthcare payer setting. Strong understanding of healthcare call center operations , including member services, provider support, care ... to lead the strategic migration of our legacy contact center platforms (eg, Avaya) to Amazon Connect , with...and performance metrics (eg, average handle time, NPS, first call resolution, abandonment rates) to ensure quality and efficiency.… more
- Prometric Ireland Limited (San Francisco, CA)
- …a plus EXPERIENCE: Minimum of one year of customer service experience required, in person ( call center , retail, restaurant, etc.) Must be 18 years of age to ... most innovative testing solutions anytime, anywhere. JOB TITLE: Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center The Test … more
- TTEC Digital (Austin, TX)
- …design and implementation of Zoom Contact Center software, requiring expertise in call center technologies such as VoIP and CRM integrations. The ideal ... A leading technology solutions provider is seeking a Zoom Contact Center Solutions Architect in Austin, Texas. This hands-on role involves the… more
- Henry Ford Health System (West Bloomfield, MI)
- …supervision, performs all duties of a Contact Center Advocate I, in a busy call center , on a broader scale. Including all of HFHS services and not limited ... to a specified practice group and/or multiple locations. Handles multi-channel contacts and interacts with physicians, administrators, patients, and all other stakeholders. Acts as a welcoming front door for all callers/customers, instilling loyalty and… more
- Children's National Medical Center (Washington, DC)
- …position as needed, assist with directing department functions, and may assist in call center as needed. Responsibilities Coordinate activities of patient meal ... defined schedules; communicate with patients on meal requests in the call center ; monitor information in MyDining system. Work closely with Patient Hospitality… more
- ATI Health (Downers Grove, IL)
- …support functions. Candidates should have significant experience in healthcare access management, call center operations, and leadership. The position offers a ... salary range of $115,000 to $150,000 with remote working options available. Join a growing team committed to maximizing patient experiences and business growth. #J-18808-Ljbffr more
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