- Bank OZK (Alpharetta, GA)
- …responsible for developing, implementing, and refining quality monitoring programs in our Bank's call center locations to ensure our customer service aligns with ... recommendations for improvement to Customer Care leadership and working with call center managers to implement and execute. + Conducts one-on-one coaching and… more
- Moses/Weitzman Health System (Middletown, CT)
- **Job Description Summary:** **Job Description:** The Call Center Specialist position involves providing consistent, quality customer service to both internal ... staff members and external patients. The Call Center Specialist will actively manage each call by taking ownership of it to enhance the customer experience… more
- Moses/Weitzman Health System (Middletown, CT)
- **Job Description Summary:** **Job Description:** The Call Center Specialist position involves providing consistent, quality customer service to both internal ... staff members and external patients. The Call Center Specialist will actively manage each call by taking ownership of it to enhance the customer experience… more
- US Physical Therapy (Brighton, MI)
- …who enjoys helping others? Our growing physical therapy clinic is looking for a ** Call Center Representative** to be the first point of contact for patients ... to ensure smooth workflow **Qualifications** + Previous experience in a medical call center or healthcare office (preferred but not required) + Excellent verbal… more
- Bank OZK (Alpharetta, GA)
- …typing skills, required. + Minimum of one (1) year of experience in a call center , retail, or other high-touch customer service position preferred. + Prior ... follow-up calls with customers on items not able to be resolved on initial call . + Meets personal and team target key performance indicators (KPIs). + Attends… more
- US Physical Therapy (Garden City, NY)
- …the appropriate department and personnel. + Complete tasks surrounding the nature of the call and providing the highest level of patient care and support. + Schedule ... updates demographics, and informs patients of necessary documentation for health center visits. + Maintains strictest confidentiality; adheres to all HIPAA… more
- Bank OZK (Alpharetta, GA)
- …+ High school diploma or equivalent, required. + Bachelor's degree in an educational field, such as adult education or curriculum and design, or a banking-related ... Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We're nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to… more
- Usaa (Tampa, FL)
- …of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective ... of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective… more
- FirstBank (Lakewood, CO)
- …an opportunity for everyone with positions across the company, from Personal Banker and Call Center to Technology and Lending. Apply today to learn more and ... Overview** The Contact Center Representative works in a fast-paced call center atmosphere focusing on either general customer service or online banking… more
- BroadPath Healthcare Solutions (Tucson, AZ)
- …with at least 2 years of hands-on experience in dialer management, outbound campaign setup, or call center technology who is ready to take the next step into a ... increased contact rates across all outbound campaigns + Monitor and analyze call center data to identify trends diagnose issues and optimize campaign performance… more
- Zeiders Enterprises, Inc (Phoenix, AZ)
- …how Veterans, their families, caregivers, and survivors interact with the VA. The VEO Call Center connects callers to benefits (VHA), health care (VBA), and ... Prior experience in a similar role with the VEO. + Experience working in a call center or contact center . + Experience working in a virtual environment. +… more
- Alameda Health System (San Leandro, CA)
- …scheduling, registration, referral staff across all ambulatory clinic sites, the call center and referral/authorization units supporting ambulatory clinics. ... education with clinicians) at multiple sites; Wellness Centers and Clinics, Call Center , and Referral Unit. . Access - scheduling, registration, and referral… more
- Endo International (St. Louis, MO)
- …management regarding End User Support processes. **Job Description** Essential Functions **Division Call Center and Service Depot** Oversee the operations of the ... Division User Support Call center and Service Depot. + Manage deskside support activities to ensure services are effective and efficient. + Collaborate with the… more
- Bank OZK (Dallas, TX)
- …and leads the strategic and operational management of the organization's voice, call center and collaboration environments. Oversees systems including Cisco ... UC/Contact Center , Ribbon SIP call infrastructure, WebEx (or equivalent) and manages vendor/carrier telecom relationships, day-to-day telecom operations, and… more
- Morley (Saginaw, MI)
- …M-F, 8 am - 5 pm schedule) and flexibility (paid time off). _*e.g.,_ _previous call center work, retail, restaurant, fast food, hotel or any role where you ... and communications related to vehicle buybacks + _(Note: This is not a call center position and does not involve customer interaction)_ + We're looking for… more
- COOLSOFT (Madison, WI)
- …Unified Communications software suite like Manager, Cisco Unity Connection, Cisco Unified Contact Center Express or other Call Center software or services. ... and dial plans. The position will require analysis and design for Call trees or call centers for internal communications. This person will manage the agency… more
- Seattle Children's (Seattle, WA)
- …or more of the following areas of the department: Delivery, Assembly and Call Center . Nutrition Representatives navigate electronic health records and operate ... in the nutrition software applications and follows processes in accordance with call center standards to ensure accuracy and operational effectiveness. Nutrition… more
- Zeiders Enterprises, Inc (Phoenix, AZ)
- …Career coaches serve Military Spouses through coaching sessions delivered through a call center in their home office. Essential Duties and Responsibilities: ... call queue during surge periods, as needed. Additional Information + The call center 's hours of operation are Monday - Friday: 7:00 AM - 10:00 PM EST,… more
- Usaa (Plano, TX)
- …through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running ... Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is:… more
- Zeiders Enterprises, Inc (Camp Lejeune, NC)
- …opportunity and would begin work upon the contract award. The Wounded Warrior Call Center (WWCC) provides assistance services for wounded, ill, and injured ... in a similar role with the WWCC + Experience working in a call center or contact center + Familiarity with the military-specific community resources… more
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