- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** ** Call Center / Help Desk Technician III (BWAK)** We are currently searching for a qualified **On-Site** ** Call Center / Help ... Windows OS, etc. + Imaging of desktop and laptop computers-knowledge of System Center Configuration Manager (SCCM) and Azure Intune is a plus. + Provide setup,… more
- LA Care Health Plan (Los Angeles, CA)
- …Technology or Related Field Experience Required: At least 2 years of experience in Call Center Help desk , configuring & administering networked ... Help Desk Technician III (Hybrid) Job...environment across the organization. (5%) Participates in the after-hours on- call rotation, assisting Level 2 technicians with escalated issues… more
- Arrow Financial Corporation (Glens Falls, NY)
- …software applications including Windows, Microsoft 365 applications and administration, call center management, help desk ticketing tools, and Active ... experienced professional to join Information Technology (IT) Support team as: IT Manager, Support ( Help Desk Manager) This opportunity may be perfect for you if… more
- Motion Recruitment Partners (Phoenix, AZ)
- …School Degree or equivalent preferred + Customer service experience in a call center environment + Help desk or technical support experience preferred + ... Tier 1 Help Desk Phoenix, Arizona **Onsite** Contract...needs known in advance. **Posted by:** Isabella Sweet **Specialization:** + Customer Support / Call Center /… more
- City of New York (New York, NY)
- …with preliminary identification of computer and application related issues. - Perform in a high-volume IT Help Desk call center , with a high degree of ... Office (DANY) has an immediate opening for an IT Help Desk Specialist in its IT Department....troubleshoot computer hardware and software. - Accurately maintains Unit's call center tracking system ensuring that calls… more
- GovCIO (Boise, ID)
- …or Bachelor's degree preferred. + Minimum 1 year of technical support, help desk , or call center experience (or relevant degree/certification in lieu of ... metrics such as Average Speed of Answer (ASA), First Call Resolution (FCR), and customer satisfaction scores (CSAT). +...issues. + Be accountable, punctual, and ready to take help desk calls at the start of… more
- Teledyne (Huntsville, AL)
- …years of experience in an Information Technology service role supporting Windows-based environmentsin a Help Desk / Call Center environment + Must have ... assist in increasing First Call Resolution rate + Technical Help Desk function + Provide IT support encompassing PCs, networking, printers, client… more
- Mass Markets (Killeen, TX)
- …working in afast-paced, dynamic environment Preferred (Not Required) + 1+ year incustomer service, call center , help desk , technical support, inside ... fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.… more
- NuAxis Innovations (Washington, DC)
- …and optimization **Experience:** Two (2)+ years experience in an enterprise call center - help desk - service desk - desktop support operations, ... on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion....Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
- ManpowerGroup (Salem, OR)
- …functions of the position. **Required Qualifications:** + Minimum of one year of Technical Support/ Call Center / Help Desk experience. + Basic IP ... Meet call handling, volume and productivity goals in an inbound call center environment. Performs other duties as required or assigned. + Support of… more
- Leidos (Chantilly, VA)
- …or software-related servicing. + Demonstrated success working in a call center or help desk setting. + Knowledge of basic troubleshooting techniques and ... the ability to assist in diagnosing customer issues. + Understanding of service-level agreements (SLAs), performance metrics, and quality control principles. + Ability to manage transactions or service requests efficiently while ensuring customer satisfaction.… more
- Community Health Systems (Enterprise, AL)
- …+ 1-2 years of customer service experience required, preferably in a call center or help desk environment required + Familiarity with CRM software ... and customer service tools preferred **Knowledge, Skills and Abilities** + Strong verbal and written communication skills, with the ability to clearly convey information and resolve customer concerns. + Proficient in using computer systems, including Microsoft… more
- Zones LLC (Boston, MA)
- IT Help Desk Technician Staffing Boston, Massachusetts...field AND/OR 2 years in a customer support or call center like environment. + Ability to ... Twitter @Zones, and LinkedIn and Facebook. Position Overview: IT Help Desk Technician Term: 1 year contract...fast-paced but fun work environment. + Promote teamwork and call center success + Must have an… more
- MyFlorida (Tallahassee, FL)
- SYSTEMS PROJECT ANALYST ( Help Desk Technician)- 79000683 Date: Jan 6, 2026 The State Personnel System is an E-Verify employer. For more information click on our ... 867141 Agency: Business and Professional Regulations Working Title: SYSTEMS PROJECT ANALYST ( Help Desk Technician)- 79000683 Pay Plan: Career Service Position… more
- Robert Half Technology (Uniontown, OH)
- …in IT Help Desk services, technical support, and call center operations while showcasing exceptional communication and documentation skills. ... Description We are looking for a dedicated Help Desk Analyst to join our...hours, including weekends, as required. * Previous experience in call center environments is highly desirable. Technology… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR Advance how our customers operate while you advance ... your career. Join GDIT as a Help Desk Supervisor and build an impactful...the Safety Board (when needed). * Wiping screen for Call boards when uncleared visitors access 109. * Delegate… more
- Koniag Government Services (Durham, NC)
- …paid holidays, three weeks paid time off, and more. Work in a Call Center environment, providing detailed documentation of reported incidents utilizing ... variety of hardware, software, video, mainframe, and network problems utilizing the Call Center knowledge base. + Additionally, the contractor dispatches all… more
- Capital Region BOCES (Albany, NY)
- …Regional Information Center - Berlin Central School District BASIC FUNCTION: The Help Desk Technician is the primary contact with employees regarding repair ... weeks) as outlined in Rule XIV.1.b and Rule XV, individuals with permanent competitive status as Help Desk Technician Trainee (BOCES) mature to Help Desk … more
- University of Miami (Coral Gables, FL)
- …. The University of Miami IT Department has an exciting opportunity for a full-time Help Desk Technician to work hybrid in South Florida. The Help ... position is responsible for providing first-line support within the Call Center for Learning Platforms, assisting users...as the initial point of contact for Learning Platforms Help Desk . As part of the Learning… more
- CACI International (Hanover, MD)
- Help Desk Specialist Job Category: Information...ability to triage and remedy issues on a first call resolution. Candidates will be required to work an ... * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our team...At CACI, we place character and innovation at the center of everything we do. As a valued team… more