- USAA (Phoenix, AZ)
- …and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.Efficiently operate in a contact center environment and ... to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the… more
- Wright-Patt Credit Union Inc. (Beavercreek, OH)
- …keyboarding skills. + Prior experience in a retail service environment + Some call center and member service experience is preferred. Required ... We are hiring for our call center located at our Headquarters...mission and vision. + Provide extraordinary member service in a fast paced, high call … more
- Menards, Inc. (Eau Claire, WI)
- … CENTER PRIMARY RESPONSIBILITIES: Each Call Center Team Member provides direct customer service through oral and written communication via phone ... Call Center Team! As a Call Center Team Member , you...contact for our customers, you will provide excellent customer service and ensure that all inquiries are resolved in… more
- Conduent (Denver, CO)
- …where individuality is noticed and valued every day. **Remote - Call Center Customer Service Representative** **Medicaid Member Support - Tier 1** ... **Requirements** + Basic understanding of a call center environment in a customer service role and quality monitoring processes. + Ability to establish… more
- Broadview FCU (Albany, NY)
- …Tuesday, Wednesday, or Thursday. Summary of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative service ... + Strong problem-solving skills and attention to detail. + Proficient in using call center software and computer applications. + Flexibility to work various… more
- Vibe Credit Union (Novi, MI)
- …priorities. Skills/Abilities + Leadership and team development + Expertise in call center operations + Strong member service orientation + Excellent ... processes, and uphold the credit union's commitment to outstanding service and member satisfaction. Essential Duties +...on call center performance, including call volume, response times, resolution rates, and member… more
- Metro YMCA of the Oranges (Livingston, NJ)
- …a commitment to improving lives and have a cause-driven focus. The Central Call Center is the main hub of member customer service , therefore, the ... Remote Welcome Center Associate- Call Center Association...communication and assistance for the overall business operations and member service functions all within the policies… more
- St. Bernard's Medical Center (Jonesboro, AR)
- …SUMMARY + The Call Center staff is responsible for handling patient room service orders. The Call Center staff answers patient calls and enters meal ... PM. When on duty, if you must leave the Call Center , another staff member ... Call Center staff will take whatever action necessary to maximize patient satisfaction with room service… more
- Fallon Health (Worcester, MA)
- **Overview** **Fantastic Call Center Opportunities with training, career path advancement, great benefits, paid time off, heath insurance and more..** The REMOTE ... and framework for success. + Ownership for customer satisfaction. Member Service Representatives are the primary liaison...professional work experience preferably in a customer facing inbound call - center setting. + The ability to multitask… more
- CHS (Clearwater, FL)
- **Overview** **Insurance Call Center Supervisor** ** Member and Provider Services Supervisor (Insurance)** + **Monthly metric bonuses based on performance!** ... service , including telephone service , accuracy, call resolution and satisfaction. The Member and...Services Supervisor provides leadership and coordinates activities of the call center department. To best serve its… more
- Oriental Bank (San Juan, PR)
- …for their accounts. + Receives and channels a variety of customer inquiries through our call center to provide service , support, and provide expert advice ... and refers the customer to the appropriate sales team member . + Receives, records, and channels claims, and inquiries...related field required. + One (1) year of customer service , call center , or sales… more
- CHS (Clearwater, FL)
- **Overview** ** ** **Medical Insurance Call Center Representative | Member and Provider Services Representative** **Clearwater, FL** ** ** + **VERY ... minimum of 95% or higher. ** ** **Medical Insurance Call Center Representative | Member ...at least 6 months working in an inbound Customer Service Center focused on health insurance or… more
- Bank OZK (Ozark, AR)
- …in effective customer service communication standards and processes. + Guides call center assistant manager(s) in effective leadership practices. + Organizes ... of four (4) years of work experience in a call center , customer service and/or...identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member … more
- Atlantis Casino Resort Spa (Reno, NV)
- **Overview** Come join Team Atlantis! The Senior Call Center Manager is responsible for Call Center operations, including, but not limited to, Atlantis ... have a proven track record in a multi-property, high-volume call center . The Senior Call ...onboarding, training, consistent and accurate performance of the Team, call abandonment goals, scheduling, payroll, and team member… more
- Sharp HealthCare (San Diego, CA)
- …business practices. **What You Will Do** Responsible for supervision and coordination for Call Center and PBX operations to ensure efficient daily operations, ... or Equivalent + 2 Years leadership experience in a call center environment. + Experience with electronic...to assure quality outcomes for internal and external customers.Monitors call volumes, telephone service factor to ensure… more
- Savers | Value Village (El Paso, TX)
- …directing 5-15 Customer Service Representatives supporting the day-to-day operations of call center operations in the areas of outbound, inbound, quality ... members + In conjunction with Quality Assurance, ensures adherence to departmental and/or call / service center policies, procedures, and practices + Creates… more
- State of Massachusetts (Everett, MA)
- …of urgency o Superb attention to details & be able to meet deadlines o Customer service training or previous Call Center experience o Knowledge in Licensure ... the unique and diverse characteristics and experiences of every member of its workforce. We encourage an authentic workplace...apply and identify your strengths in these areas. The Call Center Representative is an integral part… more
- The Eastwood Company (Pottstown, PA)
- …our products to restore their dream cars and sometimes need additional help from our Call Center Customer Service Advisors to assist with their order, answer ... plan, employee discount and other voluntary benefits As a member of the Customer Service team, you'll:...spent time shopping online + have experience within a call center , but not necessary + have… more
- Bank OZK (Little Rock, AR)
- …required. + Minimum of one (1) year of experience in a call center , retail, or other high-touch customer service position preferred. + Prior bilingual ... on items not able to be resolved on initial call . + Meets personal and team target key performance...writing. + Ability to demonstrate professional and effective customer service skills. + Ability to demonstrate effective organizational and… more
- Humana (Columbus, OH)
- …that focuses on the well-being of their customers? Come be a part of Humana's Member Calls Organization! Our Call Center Representatives have a passion for ... Associate or Bachelor's Degree + Previous Inbound and/or Outbound call center or related customer service...from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information **Language Proficiency Testing** Any… more
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