- Novo Nordisk Inc. (Plainsboro, NJ)
- …expectations Coordinates and supports head of Vendor Assessment team to maintain a Center of Excellence (COE) for vendor quality assessment management Provides ... find better and more innovative ways to improve their quality of life. We're changing lives for a living....need special assistance or an accommodation to apply, please call us at ###. This contact is for accommodation… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …evolve, so does our challenge to find better and more innovative ways to improve their quality of life. We're changing lives for a living. Are you ready to make a ... difference? The Position Developing quality and strategic objectives and strong business understanding of...NNI Patient Safety and/or external vendors to maintain a Center of Excellence (COE) for support oversight Provides leadership… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …and reporting program to ensure process compliance within the scope of the Center of Excellence (COE) Proactively identifies quality drift in NNI Patient ... find better and more innovative ways to improve their quality of life. We're changing lives for a living....need special assistance or an accommodation to apply, please call us at ###. This contact is for accommodation… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …Job Summary: Manage Local/Global Pharmacovigilance (PV) service providers responsible for Call Center , individual safety case processing, and aggregate reporting ... Strategic Partner Management: Manage Local/Global PV service providers responsible for Call Center , individual safety case processing, and aggregate… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …and serves as a key member of the Novo Nordisk US Operations (USO) AI Center of Excellence. The individual will lead and manage a team of data scientists, including ... to ensure responsible and efficient application of AI technologies.To help drive the Center of Excellence's mission, this role will manage, mentor, and expand a… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …(ED&AA) and serves as a key member of the Novo Nordisk US Operations (USO) AI Center of Excellence (AI CoE). The individual will lead and manage a team of data and ... cutting-edge AI/GenAI technologies and developing AI/GenAI products to deliver high quality insights with speed and efficiency Promotes a culture of creativity… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …one fully integrated, aligned and connected organization that puts empathy at the center , powered by insight and foresight. We develop an end-to-end approach to ... a fast-paced environment, with a focus on delivering high quality insights & analytics Strong communication abilities, and ability...need special assistance or an accommodation to apply, please call us at ###. This contact is for accommodation… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …one fully integrated, aligned and connected organization that puts empathy at the center , powered by insight and foresight. We develop an end-to-end approach to ... per direction and are internally consistent with group deliverable quality Pro-actively seek process improvement opportunities by challenging existing processes,… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …one fully integrated, aligned and connected organization that puts empathy at the center , powered by insight and foresight. We develop an end-to-end approach to ... planning and organizational skills with exceptionally high attention to quality of detail and proven track record of results...need special assistance or an accommodation to apply, please call us at ###. This contact is for accommodation… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …one fully integrated, aligned and connected organization that puts empathy at the center , powered by insight and foresight. We develop an end-to-end approach to ... across internal and external stakeholders and partners Maintain robust compliance, quality and privacy standards in handling customer information and programs Manage… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …one fully integrated, aligned and connected organization that puts empathy at the center , powered by insight and foresight. We develop an end-to-end approach to ... experience required. Comfort operating in a fast-paced, environment, with a quality control focus and a documentation orientation Innate intellectual curiosity,… more
- Three Saints Bay (Martinsburg, WV)
- ** Call Center Quality Manager (4764)** Location **Martinsburg, WV** Job Code **4764** \# of Openings **1** Apply Now ... LLC, and a Federal Government Contractor industry leader, is seeking a ** Call Center Quality Manager.** **POSITION RESPONSIBILITIES:** + Oversees the … more
- WSP USA (Costa Mesa, CA)
- WSP is currently initiating a search for ** Call Center Quality Assurance Specialist** position to sit out of our **Costa Mesa, CA** office. **_This position ... monthly reporting within predetermined reporting parameters + Provides regular feedback to quality leadership regarding call trends or compliance issues that may… more
- Transdev (Portland, OR)
- Transdev in Portland ORis hiring a Call Center Training and Quality Specialist. This position plays an essential role in supporting the consistent, high- ... employee training, quality monitoring, or data reconciliation-preferably in transportation, call center , or service environments. + Working knowledge of ADA… more
- Mass Markets (Macdill AFB, FL)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee QA analysts, ensure… more
- EchoStar (Roseland, NJ)
- …Duties and Responsibilities** **Key Responsibilities:** + Evaluate and audit the quality of customer interactions through transcripts, incoming calls and callbacks + ... Confirm adherence to quality assurance guidelines to ensure 100% customer/client satisfaction + Provide accurate, consistent and fair evaluations while providing… more
- Beacon Mobility (Houston, TX)
- …Inc. Responsibilities: * Responsible for monitoring and evaluating staff members on the quality and process of work performed as measured against standards. * Assist ... agent monitoring activities, while providing live in the moment coaching for quality assurance purposes. * Monitor and report on agent activity, schedule adherence,… more
- Amalgamated Bank (New York, NY)
- We are looking for an engaging Call Center Trainer/ Quality Assurance Analyst to join our growing Call Center . In this role, you'll be responsible for ... quality assurance evaluations (Phone, Email, Chat) using our Call Center Standards. This role will be... to be successful. To ensure success as a Call Center Trainer/ Quality Assurance Analyst,… more
- ASM Research, An Accenture Federal Services Company (Honolulu, HI)
- …relevant experience. + Professional Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or ... basis, as well as through long-term projects. + Provides call quality metrics data to generate and...+ Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's… more
- LA Care Health Plan (Los Angeles, CA)
- …Auditor (QA) II is responsible for monitoring and actively influencing the Customer Solution Call Center team's quality performance, ensuring that the ... Customer Solution Center Quality Auditor II Job Category:...materials delivered to various internal departments and off site Call Center vendor to measure product knowledge.… more
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