• Sourcing Square US (Fort Worth, TX)
    Join Baylor Scott & White All Saints Medical Center - Fort Worth as a Registered Nurse and be part of something better! Status: PRN Shift: 1 On Call 12 Hour ... 24% certification rate, 24/7 coverage with night nurse and on- call , diverse staff population with experience ranging from Novice...experience combined. Baylor Scott & White All Saints Medical Center - Fort Worth, located near downtown Fort Worth,… more
    JobGet (09/22/24)
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  • Call Center Team Lead

    The Chicago Lighthouse (Chicago, IL)
    …volume; + Act as primary point of contact for staff questions; + Perform call center Quality Assurance activities, including evaluation, documentation and ... completing necessary administrative tasks. Team Leads provide ongoing training for call center agents, execute Quality Assurance processes, and collaborate… more
    The Chicago Lighthouse (09/06/24)
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  • OB/GYN Call Center Supervisor

    Penn Medicine (Radnor, PA)
    …and Telecommunications to correct system issues and problems that impact services provided by the Call Center . + Conduct Quality Assurance telephone call ... our future each day. Are you living your life's work? Job Title: OB/GYN Call Center Supervisor Department: OB/GYN Location: Penn Medicine Radnor- 145 King of… more
    Penn Medicine (07/17/24)
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  • Customer Call Center Representative

    WM (Windsor, CT)
    …and contracts. + Adheres to service and operational standards established for the call center , including quality , productivity, Service Machine, safety and ... **Site Location: 1 Griffin Rd N, Windsor, CT 06095** **1+ years of call center experience** **Problem Solving and Behavioral Skills are a plus** **Full Time… more
    WM (09/14/24)
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  • Confirmation Call Center Manager

    Bath Planet (Hot Springs, AR)
    call center agents to meet performance goals + Develop and maintain call center policies, procedures, and quality standards + Provide coaching and ... Confirmation Call Center Manager Creating a fresh...the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind… more
    Bath Planet (07/12/24)
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  • AVP, Medicare Call Center Operations…

    Molina Healthcare (Bowling Green, KY)
    …services. + Collaborate with cross-functional teams to align call center operations with Medicare compliance and quality standards. **Operational ... center vendors meet all key performance indicators and contractual requirements. ** Quality Assurance** + Monitor call center interactions to maintain… more
    Molina Healthcare (08/30/24)
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  • Supervisor, Facilities Call Center

    Stanford Health Care (Newark, CA)
    …opportunities for process improvement and develop strategies to streamline call center operations while enhancing the quality of support provided.* Analyze ... Care job.** **A Brief Overview** Under the direct supervision of the MGR-Fac Call Center , dispatches or manages a team that dispatches Facilities Personnel… more
    Stanford Health Care (09/10/24)
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  • Call Center Representative

    Finger Lakes Community Health (Geneva, NY)
    …Robust PTO offerings + Education reimbursement Job Summary: The Call Center Representative is responsible for providing quality customer service to ... centers. With over 200 employees we strive to provide high- quality and innovative health care services to the Finger...Call Handling + Greet callers with the appropriate call center contact script + Verify patient… more
    Finger Lakes Community Health (07/16/24)
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  • Call Center Specialist - Full-Time…

    Moses/Weitzman Health System (CT)
    **Job Description Summary:** **Job Description:** Job Description The Call Center Specialist position involves providing consistent, quality customer service ... highest level of customer service with a focus on efficiency and quality . The Call Center Specialist will consistently demonstrate proficient data entry… more
    Moses/Weitzman Health System (09/20/24)
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  • Call Center Specialist - Remote…

    Moses/Weitzman Health System (CT)
    **Job Description Summary:** **Job Description:** The Call Center Specialist position involves providing consistent, quality customer service to both ... highest level of customer service with a focus on efficiency and quality . The Call Center Specialist will consistently demonstrate proficient data entry… more
    Moses/Weitzman Health System (08/28/24)
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  • Evening Manager (LICSW/LMHC), Call

    Beth Israel Lahey Health (Lawrence, MA)
    …of services for clients. + Monitors the effectiveness of the call center , making adjustments as needed. Monitors quality initiatives (Response Time, ED ... options!** We are seeking a Triage Clinician Evening Manager for our Emergency Services Call Center ! The Triage Evening Manager is a licensed Social Worker or… more
    Beth Israel Lahey Health (08/13/24)
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  • Quality Assurance Client Strategies Manager…

    Cognosante (Cook County, IL)
    …**What additional characteristics will help me thrive** **?** + Prior experience supporting call center operations and quality assurance. + Experience with ... Health Resources and Services Administration (HRSA) Provider Services Support Center (PSSC) to provide a broad range of customer...strategic goals and objectives. **What is the position?** The Quality Assurance Manager is to provide QA support to… more
    Cognosante (07/27/24)
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  • Furniture Inspector/ Call Center Rep…

    Cardis Furniture & Mattresses (Swansea, MA)
    Our Customer Service Representatives - Call Center are friendly, energetic individuals who provide quality service to our customers. Whether they're ... service and value to each customer, every day. A Call Center Customer Service Representative I is...+ Complies with all applicable company health, safety and quality standards, policies, procedures, rules and regulations. + Reports… more
    Cardis Furniture & Mattresses (09/20/24)
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  • Manager 2, Business Data Analytics

    Intuit (Mountain View, CA)
    …to deliver scalable solutions. + Stay current on industry best practices for call center quality assurance, interaction analytics, and make recommendations ... Success services. We are looking for a data-driven individual with excellent contact center quality assurance, analytical skills, and a passion for delivering… more
    Intuit (09/20/24)
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  • Medicare Sales Specialist (Remote - Telesales)

    CVS Health (Nashville, TN)
    …thresholds in relation to retention, cancellations, and rapid disenrollment's. + Adherence to call center quality audit programs. + Highest levels of ... audits and coaching feedback sessions to review schedule adherence, quality , selling skills and compliance. + Ensuring that the...1 to 2 years Medicare sales experience + Medicare call center experience **Education:** High School Diploma… more
    CVS Health (08/30/24)
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  • Director, Contact Center Quality

    University of Miami (Medley, FL)
    …resources, and tools meet company and customer objectives. + Uses industry standards for quality auditing and call center agent performance scorecards. + ... of UHealthConnect has an exciting opportunity for a full-time Director, Contact Center Quality Management (QM) & Training. The Director, Contact Center more
    University of Miami (09/14/24)
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  • Call Center Clerk

    St. Bernard's Medical Center (Jonesboro, AR)
    …copier. Continuous sitting. Occasional lifting up to 10 lbs. + JOB SUMMARY + The Call Center staff is responsible for handling patient room service orders. The ... Call Center staff answers patient calls and...information. She/he also answers menu questions, reports process and quality issues to management, and reports potential patient nutrition… more
    St. Bernard's Medical Center (09/18/24)
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  • Patient Call Center Representative

    Texas Tech University Health Sciences Center - El Paso (El Paso, TX)
    **38928BR** **Extended Job Title:** Patient Call Center Representative **Org Level 1:** Texas Tech Unv Hlth Sci Ctr El Paso **Position Description:** Responds ... multi-line phones and various electronic means in a busy call center . Provides a positive first impression...upcoming visits. + Conduct outbound calls as part of quality assurance initiatives to ensure patient satisfaction, compliance with… more
    Texas Tech University Health Sciences Center - El Paso (09/20/24)
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  • Specialist I, Quality Assurance

    Southern Company (Riverdale, GA)
    …**Preferred:** + BA/BS or 4-6 years' experience in a call center environment analyzing processes and/or quality metrics. **Related Work Experience:** ... + 2-3 years' experience in a call center environment analyzing processes and/or quality metrics + Advanced knowledge of CCC business processes and… more
    Southern Company (09/09/24)
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  • Customer Experience Meal Order Representative

    Banner Health (Mesa, AZ)
    …all room service orders and order entry for multiple facilities in a centralized call center environment. Provides quality customer service and accurate ... missed meals or need additional services. The department is a fast-paced call center work environment with a focus on details and patient satisfaction.… more
    Banner Health (09/21/24)
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