- US Bank (Overland Park, KS)
- …of contact center experience Preferred Skills/Experience - Good understanding of contact center scheduling software (eg AWS, IEX, Service Now) - Knows and ... from Day One. **Job Description** Responsible for analyzing contact center trends, including call volumes, call...rates, and resource allocation. Uses analysis results to forecast call arrival and build staffing and scheduling … more
- Houston Methodist (Katy, TX)
- …below) in lieu of degree **WORK EXPERIENCE** + Five years of experience in a call center operation to include three years in a workforce management analyst ... At Houston Methodist, the Senior Access Center Workforce Management Analyst position is...meet established objectives + Ability to work in a call center production environment, or comparable magnitude,… more
- Indeavor (Madison, WI)
- …1 Service Center Manager Position Summary What You'll Do/Position Summary The Indeavor Call Support Analyst is our gateway to support Indeavor Call ... customer contracts and Service Level Agreements (SLAs). The Indeavor Call Support Analyst must be curious and...+ Critical and analytical thinking skills + Flexibility in scheduling including early hours, and the ability to work… more
- New Jersey Resources (Wall, NJ)
- …or computer science is required. + A minimum of four years of experience in call center scheduling or business intelligence is required. + Strong analytical ... is seeking a workload analyst to forecast monitor, and evaluate call center workload, staffing, and performance. Design, implement, and deliver standard… more
- Albany Medical Center (Albany, NY)
- …States of America) Salary Range: $46,220.72 - $64,709.01 ALBANY MEDICAL CENTER Position Description: Research Coordinator-Department of Hemophilia Will be required ... to existing as well as new study opportunities ALBANY MEDICAL CENTER Position Description: Research Coordinator-Department of Hemophilia Position Summary: The… more
- Cardinal Health (Dublin, OH)
- …buttons, AED activations) + Assist the Dublin Security Team with Security Officer Scheduling and call offs + Monitor enterprise access control and critical ... appropriate and professional manner when required. The Security Operations and Intelligence Center (SOIC) is the centralized hub into which critical issues flow.… more
- Houston Methodist (Houston, TX)
- …assist in controlling overall staffing costs and employee engagement regarding staffing and scheduling . The Staffing Analyst position acts as a resource to ... At Houston Methodist, the Staffing Analyst position is responsible for ensuring the availability... needs throughout the patient care areas. + Documents call -ins in the scheduling module. Notifies department… more
- Hawaiian Electric (Honolulu, HI)
- Functional Analyst / Lead Functional Analyst Date:Jul 1, 2025 Location: Honolulu, Hawaii (HI), US, 96840 Company: hawaiianel We recognize our competitive ... This posting seeks to fill at either the Functional Analyst or Lead Functional Analyst ; whichever level...SAP system + Create change requests for the job scheduling and coordination of moving the job configuration to… more
- Clark County, NV (Las Vegas, NV)
- COMMUNICATIONS NETWORK ANALYST I/II Print (https://www.governmentjobs.com/careers/clarkcounty/jobs/newprint/4855694) Apply COMMUNICATIONS NETWORK ANALYST I/II ... seeking qualified candidates to apply for the Communications Network Analyst I/II position. As a Communication Network Analyst... II. This is an open and continuous recruitment, scheduling dates will vary depending on when the application… more
- Entergy (West Monroe, LA)
- …is critical in ensuring operational efficiency and service level performance across our call center operations. The ideal candidate will be responsible for ... 5. Recognize and reward outcomes **Job Segment:** Compliance, HR, Manager, Call Center , Relationship Manager, Legal, Human Resources, Management, Customer… more
- City of Durham (Durham, NC)
- 911 Business Services Analyst , Associate - Operations Coordinator Print (https://www.governmentjobs.com/careers/durhamnc/jobs/newprint/4990438) Apply 911 Business ... Services Analyst , Associate - Operations Coordinator Salary $63,242.00 - $98,103.00 Annually Location Durham, NC Job Type Full time with benefits Remote Employment… more
- Mass Markets (VA)
- …2-3 years of experience in real-time monitoring, report analysis, and workforce management within a call center environment. + Experience in a call center ... We are looking for a proactive and detail-oriented Real-Time Analyst to join our workforce management team. This role...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- MyFlorida (Tallahassee, FL)
- …Selective Service website (http://www.sss.gov/) . If you experience problems applying online, please call the People First Service Center at ###. The State of ... GOVERNMENT ANALYST II - 48007280 (BLIND SERVICES) Date: Jun...and distributing applicant performance documentation, assembling the interview panel, scheduling applicant interviews, tabulating results of the applicants' performance… more
- Amalgamated Bank (New York, NY)
- We are looking for an engaging Call Center Trainer/Quality Assurance Analyst to join our growing Call Center . In this role, you'll be responsible for ... to be successful. To ensure success as a Call Center Trainer/Quality Assurance Analyst ,... Scheduling and conducting training sessions on various Call Center topics to prepare and support… more
- UIC Government Services and the Bowhead Family of Companies (Crane, IN)
- … Analyst to join our team in supporting the Naval Surface Warfare Center - Crane Division (NSWC-Crane). The Program Analyst must possess excellent attention ... **Overview** PROGRAM FINANICIAL ANALYST (F3500 2025-23271) **:** Bowhead seeks a Program Financial… more
- Enterprise Mobility (St. Louis, MO)
- …TEAM** Enterprise Mobility's Support Services teams are responsible for Global Call Center Operations, Replacement Rental Services Support, Information ... Enterprise Mobility currently has an exciting opportunity** **for Workforce Management Analyst !** **ABOUT THE ROLE** The Workforce Management Analyst understands… more
- Clark County, NV (Las Vegas, NV)
- SENIOR ENTERPRISE SYSTEMS ANALYST Print (https://www.governmentjobs.com/careers/clarkcounty/jobs/newprint/4931637) Apply SENIOR ENTERPRISE SYSTEMS ANALYST ... qualified candidates to apply for the Senior Enterprise Systems Analyst position. We are looking for skilled professionals with...BE REVISED. This is an open and continuous recruitment, scheduling dates will vary depending on when the application… more
- University of Miami (Miami, FL)
- …IT Department has an exciting opportunity for a Full-time Associate Epic Analyst - - EpicCare Ambulatory/Kaleidoscope. The Associate Epic Analyst , assists the ... building, upgrading, and modifying general applications. The Associate Epic Analyst assists the application team members with optimizing the application's… more
- Covenant Health (MT)
- **Description** **IS Applications Analyst ** **Schedule:** Full Time, Monday to Friday **Location:** Remote **Providence welcomes 100% virtual work for residents who ... Levelland, Plainview Providence is seeking a highly skilled and motivated Applications Analyst with expertise in productivity software to join our growing IS team… more
- Techtronic Industries North America, Inc. (Milwaukee, WI)
- Transportation Analyst **Job Description:** The Transportation Analyst is the first level of response and business support for the Supply Chain-Transportation ... analysis, customer service, coordination of inbound and outbound transportation scheduling , routing impact shipments, resolution of transportation issues and cost… more