- Bath Planet (St. Charles, MO)
- …service, we want to hear from you! What You'll Do: + Assist the Call Center Manager in recruiting, training , and overseeing a dynamic team of Call ... Assistant Call Center Manager - Join America's Fastest-Growing Bath Remodeling Company! At Bath Planet of St. Louis, we're revolutionizing the bath… more
- Atlantis Casino Resort Spa (Reno, NV)
- …As a key leader in the Monarch Call Center , the ideal Training and Performance Manager candidate will have a proven track record managing team member ... departmental key performance metrics and team member retention. The Training and Performance Manager will report to...hire, train, and maintain the quality standards of the Call Center team. **Full Time, Shift Varies**… more
- Martin's Point Health Care (WA)
- …Development Manager will oversee the design, implementation, and continuous improvement of training programs for call center staff, ensuring they are ... objectives and operational needs, directly supporting the overall performance of the call center . + Process Improvement: Identifies and implements process… more
- Atlantis Casino Resort Spa (Reno, NV)
- …In addition to day-to-day operations, the Senior Call Center Manager will be accountable for onboarding, training , consistent and accurate performance of ... **Overview** Come join Team Atlantis! The Senior Call Center Manager is...and "train the trainer" initiatives. + Partners with the Training and Performance Manager to provide final… more
- Mass Markets (Las Cruces, NM)
- …a focus on innovation, we have established ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects of our call ... activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager...other departments in the organization, such as quality assurance, training , IT, and recruiting + Develop and audit quality… more
- Three Saints Bay (Denver, CO)
- ** Call Center Manager (3684)** Location...911 / Emergency Call Center Manager . **Position Responsibilities:** + Ensure that proper training ... requests (on or off site) based on needs for effective Call Center operations to include travel costs, accommodations, training fees, and any other related… more
- Mass Markets (Savannah, GA)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our...PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and… more
- Bank OZK (Ozark, AR)
- Job Purpose & Scope The Call Center Manager is responsible for providing guidance to and oversight of the call center assistant manager (s) and ... staff in effective customer service communication standards and processes. + Guides call center assistant manager (s) in effective leadership practices.… more
- Transdev (Englewood, CO)
- Call Center Project Manager Transdev in Englewood, CO is hiring a Customer Service Representativeto act as a liaison for our customers, providers, and ... represents the standard Corporate Policy. Key Responsibilities: + Provides Leadership to the Call Center staff + Develops staff for peak performance through… more
- Actalent (Durham, NC)
- Job Title: Patient Recruitment Call Center ManagerJob Description The Manager of the Patient Engagement and Recruitment Call Center (PERC) plays a ... + Direct and supervise the daily operations of the patient recruitment call center , including managing staffing, training , and performance evaluation of … more
- Mass Markets (Tampa, FL)
- …will be responsible for overseeing and managing the collections operations within the call center environment. Your role involves leading a team of collections ... Combination of Training and Experience + Proven experience in debt collection, call center operations, or financial services management, with a minimum of 4… more
- Ivyhill Technologies LLC (Bethesda, MD)
- … Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising all ... Ivyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified...contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination… more
- ThermoFisher Scientific (Morrisville, NC)
- …and/or Quality Training experience required + Medical Information or Healthcare call center experience preferred In some cases an equivalency, consisting of ... **Summarized Purpose:** Manages the day-to-day responsibilities related to the program training and/or quality functions. Supports the program team, including the… more
- BAYADA Home Health Care (Pennsauken, NJ)
- **BAYADA** is looking for our next ** Manager of Call Center Operations** ! This position is full time and requires weekend flexibility. Fully **remote** but ... to commute to our headquarters in Pennsauken, NJ. The Manager , Call Center Operations oversees...leaders of both practices on adequate staffing, cost containment, training , and any changes to policy and/or regulation. **Qualifications:**… more
- Three Saints Bay (Martinsburg, WV)
- ** Call Center Quality Manager (4764)** Location **Martinsburg, WV** Job Code **4764** \# of Openings **1** Apply Now ... a Federal Government Contractor industry leader, is seeking a ** Call Center Quality Manager .** **POSITION...monthly progress reports. + Ensure all personnel maintain required training levels (eg, one hour per week), coordinating with… more
- Mass Markets (Dallas, TX)
- …as a trusted partner in the industry. We are seeking an experienced Insurance Call Center Customer Service Manager experienced in Property and Casualty ... In this role you will coordinate the work of call center insurance supervisors and agents engaged...internal promotions, employees enjoy significant advancement opportunities. + Paid Training : Learn new skills while earning a paycheck. +… more
- JPMorgan Chase (Springfield, MO)
- …role will be on-site, with plans to transition to a fully virtual call center in 2026. As an Operations Site Manager in the Consumer and Community Banking ... Are you interested in managing a call center that is transitioning to...a virtual environment? We are seeking a dedicated Operations Manager to lead and manage a dynamic, highly motivated… more
- Mass Markets (Las Cruces, NM)
- …established ourselves as a trusted partner in the industry. Looking to add an experienced Call Center Client Account Manager I to support complex business ... MCI operations and shared services team. Our Enterprise Account Manager 's are responsible for the following tasks: + Develop...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Elevance Health (Miami, FL)
- …the industry. **Title** : Manager I Customer Care, CarelonRx Pharmacy ( Call Center ) **Location(s):** Indianapolis, IN, St. Louis, MO, Cincinnati, OH, ... The ** Manager I, Customer Care - CarelonRx, ( Call Center - Home Delivery)** is responsible...and/or government clearances, segregation of duties principles, role specific training , monitoring of daily job functions, and sensitive data… more
- Tiburcio Vasquez Health Center (Hayward, CA)
- Under the direction of the Call Center Manager , the Appointment Clerk/Medical Receptionist performs a variety of tasks for the agency in as much as it is the ... delivered by the clinical and service staff of the center . This individual must work collaboratively with all Clinical...+ Basic to intermediate computer knowledge and skills. + Training and/or experience with computer data entry and ability… more
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