- General Dynamics Information Technology (Macdill AFB, FL)
- …+ Extensive experience with Cisco IP telephony products including Unified Communications Manager, Unified Contact Center Express, Unity Connection, and ... Yes **Job Description:** Transform technology into opportunity as a ** Unified Communications Technician** with GDIT. A career...experience with LAN technologies such as IP routing, switching, call routing, call management, call … more
- CACI International (Washington, DC)
- Sr. System Administrator - Unified Communications Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee ... * * **The Opportunity:** CACI is seeking a growth-oriented, execution-focused Senior Unified Communications (UC) Systems Administrator to support our Department… more
- UNIVERSAL Technologies, LLC (Brooklyn, NY)
- …and support for vendor-managed ESInet services and systems. + Support public safety unified communications systems and services. + Troubleshoot and support all ... UNIVERSAL Technologies is seeking an Emergency Communications Engineer for an on-site position in Brooklyn,...Minimum 8 years of experience working in a data center or in the field supporting related work. +… more
- Trinity Health (Sioux City, IA)
- …handling incoming and outgoing calls efficiently. Is the Voice of MercyOne Medical Center and is the first contact for many customers. 4. Contacts doctors and ... announcing to the operator when he/she answers, who is calling and how the call should be charged. 14. Handles out-of-United States calls. 15. Maintains all monthly … more
- UCLA Health (Los Angeles, CA)
- … call trees and telephony scripts. * Hands-on experience working with Cisco Unified Call Manager and related product line. * Knowledge and demonstrated ... Description The Principal Contact Center Engineer will provide leadership in the development...& Software: Linux, Windows, Microsoft Office Suite, Visio, Cisco Unified Communications Systems, Packet Analyzer, Wireshark Hardware:… more
- UCHealth (Aurora, CO)
- …- Collaboration Call Control and Mobility or UCCX + Cisco Unified Communications Manager (CUCM), Unity Connection Enterprise, and other Cisco voice ... Communications solutions, including Cisco Communications Manager, Unity Connection, Unified Contact Center Express (UCCX). + Provide technical support for… more
- Trinity Health (Syracuse, NY)
- …technologies. **Responsibilities:** + Design, implement, and manage Cisco Unified Communications solutions. + Maintain and troubleshoot Cisco Call Manager, ... Shift **Description:** We are seeking a highly skilled Cisco Unified Communications Engineer to join our team....(Contact Center Reporting) + Cisco AQM (Contact Center call recording) **Nice to Have:** +… more
- Trinity Health (Syracuse, NY)
- …needs. Per referral guidelines, provide appropriate clinical information to specialist. + Call patient with appointment information. + Document all stages of the ... accept change in a positive manner. + Responsible to keep current with corporate communications such as email and internal network such as the Pulse, SJEN, etc. +… more
- Custom Computer Specialists (Raleigh, NC)
- …Engineer with deep expertise in Microsoft Teams Phone systems to join our Unified Communications team. This role is responsible for designing, deploying, and ... seamless transition with minimal downtime. + Build and manage call flows, auto attendants, call queues, number...releases, best practices, and industry trends in VoIP and unified communications . Requirements: Required Skills & Experience:… more
- Teledyne (Dallas, TX)
- …contact center . + Maintain, manage and troubleshoot existing Cisco Unified Communications on-premises environment. + Maintain, manage and troubleshoot ... Attendant Console + Everbridge Redsky E911 + Webex Contact Center + Webex App, as a softphone + Cisco...following knowledge is also desirable: + Cisco SBCs: Cisco Unified Border Element (CUBE) + Imagicle Call … more
- Wayne State University (Detroit, MI)
- …through a multi-channel approach. Support the management of the university's philanthropy call center . Solicit prospective and current donors through targeted, ... listed in order of importance.) Support the management of the university's philanthropy call center . Track results for the program's fundraising and engagement… more
- Community Health Systems (Franklin, TN)
- …objectives with respect to unified communications , including both Unified Communications as a Service (UCaaS) and Call Center as a Service ... (Voice over Internet Protocol), video conferencing platforms, instant messaging systems, and call center solutions. + Architect and oversee the integration of… more
- Sprinklr (AZ)
- …**Qualifications:** **Required:** + 5+years of experience in telecommunications, cloud communications , or contact center technology. + Proven experience ... software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management ( Unified -CXM) platform helps companies… more
- Trinity Health (Dubuque, IA)
- …**POSITION PURPOSE:** Department provides 24-hour/7 day a week operation/monitoring of communications center equipment and systems to hospital, client/tenants, ... diploma or equivalent preferred. + Previous experience in direct customer relations/ communications center preferred. + Experience within Microsoft O365 (M365… more
- Erickson Living (Baltimore, MD)
- …+ Supporting and managing voice, video, and collaboration platforms, including Cisco Unified Communications + Administering Webex suite of services to include ... Contact Center and Control Hub + Managing analog voice gateways,...Minimum 5 years of experience in a telecom or unified communications environment + Cisco certifications (such… more
- SOS International LLC (Pearl Harbor, HI)
- …prior experience using Cisco and Brocade network solutions. Experienced with implementing/supporting Unified Communications (UC) (eg, VoIP, Call Manager, ... Area Network (WAN) components, telecommunications/transport protocols (eg, IP, DHCP), Unified Communications /VoIP/Video Teleconferencing (VTC), WAN accelerators (WANX),… more
- Chewy (Richardson, TX)
- …We are looking for a Contact Center Engineer to join Chewy's Unified Communications team, focused on the design, implementation, and delivery of Genesys ... across business units, and contribute to a scalable and modern contact center environment. The ideal candidate will bring deep Genesys Cloud CX expertise,… more
- Trinity Health (Davenport, IA)
- …management, charge entry and billing, purchasing and supply management, reception, message/ call management and phone triage. Supports the Division Director and ... is the obligation of each employee of Mercy Medical Center to abide by and promote the mission and...to mass mailings of legal contracts and regular Participant communications . . Works with internal and external ACO Participant… more
- Otsuka America Pharmaceutical Inc. (Princeton, NJ)
- …to extract insights from unstructured medical texts, such as clinical notes or call center transcripts. + Identifying relevant data drivers (features) that can ... CRM systems, social media, email platforms) to create a unified view of stakeholder interactions. + Apply natural language...you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe… more
- Covenant Health Inc. (Crossville, TN)
- …healthcare network. Each of our more than 10,000 employees, physicians, and volunteers are unified by one covenant: to put our patients first every day, to strive ... make Covenant Health the first and best choice in our region Cumberland Medical Center is a 189-bed hospital in Crossville, Tennessee, with more than 650 employees… more