• SR International, Inc. (Phoenix, AZ)
    …Information System (SIS), and other systems. Assists with training, quality assurance, vendor management , and/or other projects pertinent to the daily operations ... or related student development programs, or working in a call center on inbound and outbound ...System (Peoplesoft, Banner, etc.) Experience using a Customer Relationship Management Tool (CRM, Salesforce, etc.) Compensation: $20.00 - $21.00… more
    Upward (08/04/25)
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  • Donor Care Lead

    BioLife Plasma Services (Bannockburn, IL)
    …+ Advanced degree (MBA or equivalent) preferred. + Relevant certifications in call center management or vendor management are a plus. **Preferred** ... performance and vendor effectiveness **Technical Integrations** : + Implement advanced call center technologies, such as AI, IVR systems, CRM tools, and… more
    BioLife Plasma Services (07/19/25)
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  • Vendor Management Manager

    M&T Bank (Williamsville, NY)
    Center ** **Schedule** **: Monday-Friday 8AM-5PM (flexible)** ** ** **_*Experience managing vendor relationships for a call center strongly preferred_** ... or service offered. + Manage the completion of third-party call monitoring to ensure adherence to rules and regulations...partners and vendors. + Advise business unit partners on vendor management requirements and communicate potential risks… more
    M&T Bank (08/16/25)
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  • Associate Director, Affordability COE PB…

    Sanofi Group (Morristown, NJ)
    …affordability education to both patients and call center agents; copay call center vendor relationships and work closely with internal and external ... and champion continuous improvement. + Develop and maintain knowledge management tools, Work Instructions, SOPs, Call Guide,...support patient needs. + Provide direction and guidance to vendor (s) on call center structure… more
    Sanofi Group (07/22/25)
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  • Vendor Quality Specialist - Dividend UCC

    Fifth Third Bank, NA (Cincinnati, OH)
    …Third Bank. GENERAL FUNCTION: Responsible for conducting Quality Programs, including Call Monitoring, interaction with operational/ Vendor management , and ... Risk Management and external Vendors to perform call monitors, including participating in vendor calibration...or equivalent experience preferred. + Minimum of 5 years Call Center or related business experience required.… more
    Fifth Third Bank, NA (08/08/25)
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  • Manager, Call Center Operations…

    J&J Family of Companies (Titusville, NJ)
    …America **Job Description:** **J&J Innovative Medicine is recruiting for a Manager, Call Center Operations, located in Titusville, New Jersey.** **About ... application. We invite candidates from any location to apply. **Purpose** : The Manager, Call Center Operations is part of the Patient & Customer Care Solutions… more
    J&J Family of Companies (08/16/25)
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  • UC Engineer ( Call Manager/Contact…

    Insight Global (Des Plaines, IL)
    Call manager) E911 Voice Gateway experience Contact Center VoIP experience ( call in for Call Center ) Unity connection (voicemail) Webex experience - ... manage, secure, document, and support the systems within Data Center , Distribution Center , Public and Private Cloud...they have migration experience from on call Call manager to Call vendor )… more
    Insight Global (07/26/25)
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  • Manager, Call Center Operations…

    Centene Corporation (Topeka, KS)
    …to exceed quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill ... 5 years of management experience and experience working within a call center environment.** **Education/Experience:** Bachelor's degree in Nursing or other… more
    Centene Corporation (07/18/25)
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  • Global Network & Call Center

    Astellas Pharma (Northbrook, IL)
    **Global Network & Call Center Technologies Lead** Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every ... **Purpose:** We are seeking a visionary and technically skilled Global Network & Call Center Technologies Lead to oversee the design, transformation, and secure… more
    Astellas Pharma (06/19/25)
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  • Vendor Operations Support Rep (Hybrid)

    MAPFRE Insurance (Webster, MA)
    …+ 4-6 years of relevant experience in operations, IT coordination, or vendor management . + Strong communication, organizational, and problem-solving skills. At ... Vendor Operations Support Rep (Hybrid) Date: Aug 15,...equal opportunity employer._ **Nearest Major Market:** Worcester **Job Segment:** Call Center Representative, Call more
    MAPFRE Insurance (07/21/25)
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  • Bilingual Call Center Rep Work…

    Humana (San Juan, PR)
    …part of our caring community and help us put health first** The Bilingual Call Center Representative 2 represents the company by addressing incoming telephone, ... digital, or written inquiries from Medicare members. The Bilingual Call Center Representative 2 performs varied activities and moderately complex administrative… more
    Humana (08/02/25)
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  • Call Center Representative

    Serco (VA)
    …other Serco teams to deliver the highest level of customer service. **As a Call Center Representative, you can expect to:** + Receive inbound participant phone ... pension benefits and customer service experience comprising of Operations Management , Assistant Project Management , supervisory and team...At least six months to one year of previous call center experience. + Ability to obtain… more
    Serco (06/17/25)
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  • Inbound, Claims Call Center

    Zurich NA (Jefferson City, MO)
    Inbound, Claims Call Center Representative 126049 Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich's ... self-motivated Customer Care Professionals to join our dedicated Claims Call Center team in (enter month and...property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We… more
    Zurich NA (08/15/25)
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  • Program Manager ( call center

    AssistRx (Overland Park, KS)
    …+ Handles escalated calls, complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs to facilitate ... emphasizing excellence. Reports to Director, Pharmacy. + Maintains and improves call center operations by monitoring system performance, identifying and… more
    AssistRx (08/08/25)
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  • Call Center Nurse (Maitland)

    AssistRx (Maitland, FL)
    …and 401k included. Shift time: 8hr shifts: 11:30am-8pm, Mon-Fri The purpose of the Call Center Nurse is to provide education and support to individuals inquiring ... proper expectations of treatment documents all calls to meet the requirements of management , regulatory, and compliance + Works on special projects as required +… more
    AssistRx (08/13/25)
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  • Call Center Representative - Full…

    Henry Ford Health System (Sterling Heights, MI)
    …when needed. Additional Information + Organization: Community Care Services + Department: HFO Call Center (800-EYE-CARE) + Shift: Rotating + Union Code: Not ... manager. + Attends functions/training to gain knowledge of billing/process and vendor product. + Assumes and performs other duties and responsibilities not… more
    Henry Ford Health System (08/20/25)
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  • Manager (Day Shift), Data Center Operations…

    CoreSite (Orlando, FL)
    management . The Manager - Data Center Operations is responsible for vendor management inclusive of daily work as well as service contracts. Project ... will also be directly responsible operational efficiency and energy management within the data center . The manager...Experienced people manager + Proven leadership skills. + Experienced vendor management skills including service contract … more
    CoreSite (07/23/25)
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  • Call Quality Coach - Mandarin

    Humana (Honolulu, HI)
    …of Direct Marketing Processes + Call Center /Contact Center Operations leadership + Project Management Experience **Additional Information** Ability ... our caring community and help us put health first** Call Quality Professionals provide information that will assist in...take a language proficiency assessment, provided by an outside vendor , to ensure competency. Applicants will be required to… more
    Humana (07/15/25)
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  • Construction Escort (On Call )

    Amentum (Las Vegas, NV)
    …organizational skills. + Ability to communicate effectively with all levels of employees, management , and vendor personnel. + Qualify for and maintain a ... **Amentum** is seeking a **Construction Escort (On Call )** for the **Las Vegas, NV area** ....Reports to and receives assignments from the Program Integration Center (PIC). Areas requiring Escorts will include multiple remote,… more
    Amentum (08/08/25)
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  • Senior Manager, Data Center Operations…

    CoreSite (Reston, VA)
    center . The position is responsible for customer support services, all onsite vendor management , vendor contracts, site operational efficiency, site ... people manager across multiple disciplines. + Exceptional leadership skills. + Expert vendor management skills including service contract management . +… more
    CoreSite (06/11/25)
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