- Saratoga Hospital (Saratoga Springs, NY)
- …Specialists with patient clinical questions and triaging patient calls accordingly. Each caller will be handled in a professional and tactful manner. They will ... and inquiries are managed timely and patient triage is complete expeditiously. The caller 's symptoms will be assessed and triaged using the nursing process and… more
- CHS (Clearwater, FL)
- …and they indicate that their needs have been met. + Ensuring that caller issues and interests are accurately identified, and accurate, understandable responses are ... + Adhering to Company standards to documentation of all calls. This includes the caller , reason for the call and sufficient information for other Team members to… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …the agency, Public Safety Communicators (PSCs) are the first people that a caller interacts when reporting emergencies in Fairfax County. Our PSCs receive extensive ... + During a life-threatening emergency, establishes communications with the caller , provide safety/life-saving instructions, and maintains control of the conversation… more
- Fenway Health (Boston, MA)
- …answer calls from patients and other health care facilities/providers, determine the caller 's need, help them with their request directly or transfer/take messages ... + Follow established scheduling procedures for booking, cancelling, rescheduling appointments Document caller requests in EMR and route to appropriate team member +… more
- Sharp HealthCare (San Diego, CA)
- …for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED ** Preferred Qualifications** + 1 Year MA experience in related clinical area. ... Assistant (CMA) - California Certifying Board for Medical Assistants - PREFERRED + Hospital Corpsman (HM) - US Navy -...and protocol (ie, answers phone within 4 rings, announces caller before transfer, answers all phones in areas). +… more
- Penn Medicine (Philadelphia, PA)
- …items. + Answers phone in a professional, courteous, and timely manner speaking to caller in a caring manner; Answers questions or refers callers to the appropriate ... source; Avoids putting caller on hold or transferring call unnecessarily; Researches phone...the Board of Certification PBT (ASCP) or MLA (ASCP) preferred + Certified individuals will be hired as Laboratory… more
- Mount Sinai Health System (Greenlawn, NY)
- …rendered. + Ensures patients are prepared for their appointment by informing the caller of items to bring to their appointment and of the appropriate practice ... as assigned. **_Requirements:_** **Education Requirements** HS/GED required; some college preferred **Experience Requirements** 0-2 years' experience in a physician… more
- Saratoga Hospital (Saratoga Springs, NY)
- …calls for multiple phone lines. Responsible for utilizing protocols to assess needs of the caller , answer questions of the caller , transferring the caller to ... closed loop referrals, and other tasks. What You Bring + Associates degree preferred or comparable experience + Experience working in a medical office or hospital… more
- City of Norfolk, Virginia (Norfolk, VA)
- …members of our agency, Public Safety Calltakers are the first people that a caller interacts with when reporting emergencies in Norfolk. We are seeking a full time ... multi-line telephones, including 911 lines and computer-aided dispatch (CAD), determining the caller 's needs, verifying information given by the caller and… more
- Saratoga Hospital (Saratoga Springs, NY)
- …calls for multiple phone lines. Responsible for utilizing protocols to assess needs of the caller , answer questions of the caller , transferring the caller to ... other tasks. Minimum Qualifications: Education, Training & Experience + Associates degree preferred or comparable experience + Experience working in a medical office… more
- Penn Medicine (Philadelphia, PA)
- …& items.Answers phone in a professional, courteous, and timely manner speaking to caller in a caring manner Answers questions or refers callers to the appropriate ... source Avoids putting caller on hold or transferring call unnecessarily Researches phone...the Board of Certification PBT (ASCP) or MLA (ASCP) preferred Education or Equivalent Experience: + HS Diploma/GED (Required)… more
- Penn Medicine (Berwyn, PA)
- …& items; Answers phone in a professional, courteous, and timely manner; speaking to caller in a caring manner; Answers questions or refers callers to the appropriate ... source; Avoids putting caller on hold or transferring call unnecessarily. + Research...area and Prior experience with the Laboratory Information System preferred . We believe that the best care for our… more
- Olmsted Center for Sight (Buffalo, NY)
- …and is primarily responsible for answering calls, determining and addressing caller needs while collecting and documenting all required data. Applicants will ... volume in a timely and efficient manner + Assess caller needs to provide comprehensive information and make accurate...Carolina + Ability to provide documentation of legal blindness preferred but not required VIA is an Affirmative Action/Equal… more
- Amentum (Martinsburg, WV)
- …confidential information to input into various databases to retrieve information + Verifying caller 's PII (full name, SSN, DOB, and/or address) to ensure breech of ... (GED) is required + Some telephonic customer service skills preferred including, but not limited to, ability to fax,...include, but not limited to, taking messages, transferring the caller to voice mail or transferring the caller… more
- City of Durham (Durham, NC)
- …jurisdiction. Entry of appropriate narrative in CAD to ensure safety of caller , bystanders and public safety responders, verifying appropriate dispatch priority and ... of silent 911 calls to confirm or rule out hearing impaired or caller in distress. Answering and processing administrative calls and requests for referrals. When… more
- Penn Medicine (Philadelphia, PA)
- …& items; Answers phone in a professional, courteous, and timely manner, speaking to caller in a caring manner; Answers questions or refers callers to the appropriate ... or test results by referencing available manuals and records and calls caller back promptly; Understands collection requirements for special or referral testing,… more
- LA Care Health Plan (Los Angeles, CA)
- …calls, researches to identify timely and accurate resolution steps. Follows up with caller to provide response or resolution steps. Answers all inquiries in a ... calls, research to identify timely and accurate resolution steps. Follow up with caller to provide response or resolution steps. Answer all inquiries in a… more
- Amentum (Martinsburg, WV)
- …related to minor issues with existing equipment + Telephonic customer service skills preferred including, but not limited to, ability to fax, scan, file and ... include, but not limited to, taking messages, transferring the caller to voice mail or transferring the caller...current position + Data entry experience, minimum six months preferred + Some telephonic customer service skills preferred… more
- Leidos (Los Angeles, CA)
- …unavailable. + Handles citizen complaints over the telephone and in person. Directs caller or visitor to proper agency and provides citizen complaint form. + ... Responds to inquiries, providing general information regarding office programs. Advises caller or visitor to contact the appropriate Federal, State or local agencies… more
- LA Care Health Plan (Los Angeles, CA)
- …for each call. Provide detailed information for each call including: Caller information; Information related to request/issue; Resolution information or escalation ... Education Required High School Diploma/or High School Equivalency Certificate Education Preferred Experience Required: At least 2 years of experience in customer… more