- Banner Health (Phoenix, AZ)
- …compassionate verbal and written skills and the ability to maintain patient/ caller confidentiality required. PREFERRED QUALIFICATIONS Bachelor's degree ... preferred . Professional certification preferred . Additional related toxicology education and/or experience preferred . **EEO Statement:**… more
- CAI (Orlando, FL)
- …with technicians, callers, vendors, and managers; listening skills are needed to understand caller concerns and issues Preferred : + Knowledge of Linux/Unix + ... CompTIA+ certification **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards + Sedentary work that involves sitting or remaining stationary most of the… more
- Elevance Health (Norfolk, VA)
- …EST. The **Nurse Demand Management** is responsible for telephone triage to assess caller 's needs and provide relevant health information to assist callers in making ... with callers and their families. + Performs professional assessment of caller 's needs with accurate, concise documentation. + Conducts thorough symptom assessment… more
- CHS (Clearwater, FL)
- …and they indicate that their needs have been met. + Ensuring that caller issues and interests are accurately identified, and accurate, understandable responses are ... + Adhering to Company standards to documentation of all calls. This includes the caller , reason for the call and sufficient information for other Team members to… more
- New England Cancer Specialists (Westbrook, ME)
- …is the first point of contact for every patient, family member or outside caller of New England Cancer Specialists. The First Responder MA Lead is responsible for ... following pre-defined pathways. Will provide excellent customer service to every caller while answering multi-line phone system, timely transferring or logging all… more
- Houston Methodist (Houston, TX)
- …and customer service skills. + Answers phone calls and appropriately greets each caller and interacts with customers in a professional and courteous manner at all ... scripts in all attempts to triage requests. Enters notes in Epic system while caller is on the telephone. Appropriately places callers on hold, after asking … more
- Sharp HealthCare (Chula Vista, CA)
- …for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED ** Preferred Qualifications** + 1 Year MA experience in related clinical area. ... Assistant (CMA) - California Certifying Board for Medical Assistants - PREFERRED + Hospital Corpsman (HM) - US Navy -...and protocol (ie, answers phone within 4 rings, announces caller before transfer, answers all phones in areas). +… more
- Sharp HealthCare (San Diego, CA)
- …Marriage and Family Therapist (LMFT) - CA Board of Behavioral Sciences -REQUIRED ** Preferred Qualifications** + 1 Year MA experience in related clinical area. + ... office setting. + Hospital Corpsman (HM) - US Navy - PREFERRED + Certified Medical Assistant (CMA) - California Certifying...four rings with name and department, asks before placing caller on hold and waits for response, checks back… more
- Penn State Health (Hershey, PA)
- …to accurately process a high volume and wide variety of calls by determining the caller 's specific needs, assisting the caller , or redirecting the caller to ... and procedures including scheduling, referrals, paging, and location information. ** PREFERRED QUALIFICATIONS:** Experience including word processing, scheduling, telephone call… more
- Sharp HealthCare (San Diego, CA)
- …insurance related issues. **Required Qualifications** + 1 Year customer service experience. ** Preferred Qualifications** + HS Diploma or Equivalent + Completion of a ... all phone calls within 3 rings and answers with name and department.Asks before placing a caller on hold, waits for a response and checks back with the caller … more
- Covenant Health Inc. (Knoxville, TN)
- …and phone etiquette is required. Their primary responsibility is to assist the caller or requester with release of information regarding continuity of care and ... at all times in stressful, high volume situations. + Assists the caller and validates information being presented to ensure authority, patient identification… more
- Penn Medicine (Philadelphia, PA)
- …& items; Answers phone in a professional, courteous, and timely manner; speaking to caller in a caring manner; Answers questions or refers callers to the appropriate ... source; Avoids putting caller on hold or transferring call unnecessarily. .Research phone...such as the Board of Certification PBT(ASCP) or MLA(ASCP) ( Preferred ) .Phlebotomy training and experience in an outpatient or… more
- Sharp HealthCare (San Diego, CA)
- …Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED ** Preferred Qualifications** + Completion of a medical receptionist or equivalent ... and professionally per department standards. Asks before placing a caller on hold and waits for response, checks back...back and offers alternatives. Transfers appropriately and thanks the caller at the end of the call. Provides … more
- Premier Truck Group (Oklahoma City, OK)
- …general information to internal and external callers Offers to take message or send caller to voicemail according to caller preference and company policy when ... Requirements: Required Education and Experience High school diploma or equivalent. Preferred Education and Experience High School diploma or equivalent and one… more
- Penn Medicine (Philadelphia, PA)
- …& items; Answers phone in a professional, courteous, and timely manner; speaking to caller in a caring manner; Answers questions or refers callers to the appropriate ... source; Avoids putting caller on hold or transferring call unnecessarily. + Research...area and Prior experience with the Laboratory Information System preferred . We believe that the best care for our… more
- LA Care Health Plan (Los Angeles, CA)
- …calls, researches to identify timely and accurate resolution steps. Follows up with caller to provide response or resolution steps. Answers all inquiries in a ... calls, research to identify timely and accurate resolution steps. Follow up with caller to provide response or resolution steps. Answer all inquiries in a… more
- Omni Hotels (Amelia Island, FL)
- …and any special requests. + Check for group reservation errors - and contact caller of the reservation or group contact accordingly to obtain and verify information. ... room type availability daily. + Monitor non-guaranteed reservations daily, and contact caller of reservation if needed. You will be responsible for canceling the… more
- Amentum (Martinsburg, WV)
- …related to minor issues with existing equipment + Telephonic customer service skills preferred including, but not limited to, ability to fax, scan, file and ... include, but not limited to, taking messages, transferring the caller to voice mail or transferring the caller...current position + Data entry experience, minimum six months preferred + Some telephonic customer service skills preferred… more
- McLaren Health Care (Southfield, MI)
- …all incoming customer calls.Identify and triage information needs of caller .Enters accurate demographic andinsurance information into the scheduling system to ... process improvements that lead toachieving and sustaining a high level of caller satisfaction. + Assists and educates patients, families, and physicians' offices… more
- Banner Health (Mesa, AZ)
- …Operator, Front Desk Receptionist or Scheduler in healthcare is highly preferred but not required. Experience working overnights is helpful._ **Training will ... and interdepartmental calls providing information to callers and responding to caller requests in a professional, confidential and courteous manner. Follows written… more