- CHS (Clearwater, FL)
- …all calls reaching the Team's phone queues, less than 5% will result in the caller hanging up prior to reaching a Representative. Individual Production Level + ... that their needs have been met. + Ensuring that caller issues and interests are accurately identified, and accurate,...standards to documentation of all calls. This includes the caller , reason for the call and sufficient information for… more
- CHS (Clearwater, FL)
- …all calls reaching the Team's phone queues, less than 5% will result in the caller hanging up prior to reaching a Representative. Individual Production Level + ... Handle a minimum of 150 MPS transactions per week. A transaction is defined as an inbound call, outbound call where the intended target for the call is reached, or a written response to inbound mail or e-mail. Team Quality Level + A minimum of 3 calls per… more
- Sutter Health (Oakland, CA)
- …x-ray and bone densitometry.Operates telephone console to receive incoming messages, direct caller , and takes messages. Requests prior imaging studies from ... written and verbal instructions to patients, filing, requesting of prior imaging studies, completing patient registration,completes patient estimates and provides… more
- Northern Light Health (Portland, ME)
- …and/or personnel as needed. * When placing call on hold, returns to the caller at regular intervals to ensure excellent communications. * Follows through to ensure ... are dealt with in a manner satisfactory to the caller . * Knows the location of registration and is...Reviews pending work and communicates unresolved issues to peers/supervisor prior to breaks and end of shift. * Acts… more
- City of Durham (Durham, NC)
- …(please note that salary range higher than the minimum will be based on prior 911 experience). Work Day/Hours: Hours during classroom training will be from 8:00 - ... jurisdiction. Entry of appropriate narrative in CAD to ensure safety of caller , bystanders and public safety responders, verifying appropriate dispatch priority and… more
- Penn Medicine (Philadelphia, PA)
- …& items; Answers phone in a professional, courteous, and timely manner, speaking to caller in a caring manner; Answers questions or refers callers to the appropriate ... source; Avoids putting caller on hold or transferring call unnecessarily. + Researches...and experience in an outpatient or hospital setting + Prior experience in hospital laboratory receiving area + … more
- WellSpan Health (Lebanon, PA)
- …various educational tools to encourage the non-adherent patient. + Evaluates patient's/ caller 's health status based upon presenting symptoms and follows defined ... protocols. Determines the urgency for care and directs patient/ caller to the most appropriate level of care. Should access not be readily available at the practice,… more
- Penn Medicine (Cherry Hill, NJ)
- …& items Answers phone in a professional, courteous, and timely manner, speaking to caller in a caring manner Answers questions or refers callers to the appropriate ... source Avoids putting caller on hold or transferring call unnecessarily.Researches phone inquiries...training and experience in an outpatient or hospital setting*And Prior experience in hospital laboratory receiving area*And Prior… more
- Penn Medicine (Philadelphia, PA)
- …& items; Answers phone in a professional, courteous, and timely manner; speaking to caller in a caring manner; Answers questions or refers callers to the appropriate ... source; Avoids putting caller on hold or transferring call unnecessarily. + Research...training and experience in an outpatient or hospital setting, Prior experience in hospital laboratory receiving area and … more
- Penn Medicine (Philadelphia, PA)
- …& items; Answers phone in a professional, courteous, and timely manner; speaking to caller in a caring manner; Answers questions or refers callers to the appropriate ... source; Avoids putting caller on hold or transferring call unnecessarily. .Research phone...training and experience in an outpatient or hospital setting, Prior experience in hospital laboratory receiving area and … more
- Ventura County (Ventura, CA)
- …to ensure correct case processing. + Explains action or non-action on the caller 's case. + Documents the caller 's/visitor's inquiry and response according to ... + De-escalates interactions with upset callers to resolve the caller 's concern. + Conducts outbound calls as assigned. +...subject areas must be submitted to County Human Resources prior to being placed on the eligible list. Unofficial… more
- Covenant Health Inc. (Knoxville, TN)
- …and phone etiquette is required. Their primary responsibility is to assist the caller or requester with release of information regarding continuity of care and ... at all times in stressful, high volume situations. + Assists the caller and validates information being presented to ensure authority, patient identification… more
- City of Durham (Durham, NC)
- …(Please note that salary range higher than the minimum will be based on prior 911 experience). Work Day/Hours: Hours during classroom training will be from 8:00 - ... routine nature. + The ability to professionally respond to caller needs, rather than actions, demonstrating proficiency in ...within 6 months of hire.* + Pass Psychological Exam prior to hire. + Requires learning one dispatch discipline… more
- Veterans Affairs, Veterans Health Administration (Seattle, WA)
- …Manage a high number of calls using multiple rollover lines. Write down caller information and promptly respond to such. Deal calmly and courteously with callers, ... for hours) and answers a phone and writes down caller information at the repetitive rate of about 25...of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please… more
- Rush University Medical Center (Chicago, IL)
- …may vary depending on the circumstances of each case. **Summary:** The Prior Authorization Specialist I is responsible for obtaining and resolving referral, ... precertification, and/or prior authorization to support insurance specific plan requirements for...find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to… more
- Penn Medicine (Philadelphia, PA)
- …& items Answers phone in a professional, courteous, and timely manner, speaking to caller in a caring manner Answers questions or refers callers to the appropriate ... or test results by referencing available manuals and records and calls caller back promptly Understands collection requirements for special or referral testing,… more
- Veterans Affairs, Veterans Health Administration (Minneapolis, MN)
- …overseas calls. Correctly route calls when very little information is forthcoming from caller . Remaining calm, courteous, and efficient when a caller becomes ... qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited...annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.… more
- Providence (Missoula, MT)
- …messages to selected groups of employees. They must confirm the identity of the caller , accurately record the message information and send out the message to the ... provide data on the number of responses to the caller . Emergency Response: The Dispatcher serves as the emergency...we must empower them. **Preferred Qualifications:** + 1 year Prior emergency dispatching experience. + Prior health… more
- The County of Los Angeles (Los Angeles, CA)
- …until the need of the service are met and is subject to close without prior notice The LA County Board of Supervisors recently declared a local state of emergency ... at the mental health ACCESS and Telecommunications Center, performing triage on caller requests for service, referring caller to an appropriate treatment… more
- The County of Los Angeles (Los Angeles, CA)
- …needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT Open Competitive Job Opportunity DEFINITION Provides specialized ... at the mental health ACCESS and Telecommunications Center, performing triage on caller requests for service, referring caller to an appropriate treatment… more