- Hawaii Pacific Health (Honolulu, HI)
- …offices. Our Service Desk team is responsible for providing first-level user and caller support relating to information systems. As the Service Desk Technician, ... data and information in the organization. The team provides support to users, and acts as the key liaison...you will deliver essential support to our Information Technology (IT) department and ensure… more
- Children's Hospital Boston (Boston, MA)
- …from 8-5pm, the PER is logged in for the duration of their shift to support our caller 's needs. This Patient Experience Representative is responsible for: + ... Demonstrates positive and effective customer service to patients and families + Responds to routine inquiries about hospital protocol, policies, and procedures + Involves supervisor to assist with resolution of complex issues + Greets, screens, and directs… more
- Amentum (Washington, DC)
- …VCF regarding the all-inclusive claims process in multiple languages. + Proactively provide support to any caller requesting assistance on the claim process, ... A minimum of one year experience in a customer support role, call center, or other high call volume...to understand task, task objectives, and the claims processing support effort as a whole. + Must have excellent… more
- CHS (Clearwater, FL)
- …growth!** **Benefits: Join us and enjoy a robust benefits package designed to support your well-being!** (Some plans vary by state.) Full Time employees can enjoy: ... Off (PTO), plus additional paid holidays. * Employee Assistance Program (EAP): Wellness support * 401k Retirement Plan: Participate and receive a company match after… more
- Penn State Health (Hershey, PA)
- …staff including service levels and quality assurance. Regularly complete staffing models to support department goals and caller experience. + Act as super user ... with all departmental procedures, service levels, quality, and productivity to support a positive patient experience. Assess, assign and monitor daily workload… more
- New England Cancer Specialists (Westbrook, ME)
- …is the first point of contact for every patient, family member or outside caller of New England Cancer Specialists. The First Responder MA Lead is responsible for ... following pre-defined pathways. Will provide excellent customer service to every caller while answering multi-line phone system, timely transferring or logging all… more
- Ventura County (Ventura, CA)
- …CA Job Type Full-Time Job Number 0291DCSS-25AA (IE) Department Department of Child Support Services Opening Date 05/05/2025 Closing Date 5/16/2025 5:00 PM Pacific + ... to "Transform Lives Through the True Power of Child Support ." The Ventura County Department of Child Support...case processing. + Explains action or non-action on the caller 's case. + Documents the caller 's/visitor's inquiry… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 (Call Center) Date: May 6, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation AOS/Ashland ... is provided. The ability to provide top quality technical support is greater due to the product's capacity, the...Remote Assistant (VRA) to visually inspect products with the caller in real time. + Tool is also used… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 (Call Center) Date: May 2, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation AOS/Ashland ... is provided. The ability to provide top quality technical support is greater due to the product's capacity, the...Remote Assistant (VRA) to visually inspect products with the caller in real time. + Tool is also used… more
- Sharp HealthCare (Chula Vista, CA)
- …Day **FTE** 1 **Shift Start Time** **Shift End Time** AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association; Other; ... SharpCare by providing patients with appointments, information, and other operational support services for the assigned department. Provide clinical nursing … more
- WellSpan Health (York, PA)
- …various educational tools to encourage the non-adherent patient. + Evaluates patient's/ caller 's health status based upon presenting symptoms and follows defined ... protocols. Determines the urgency for care and directs patient/ caller to the most appropriate level of care. Should access not be readily available at the practice,… more
- Sharp HealthCare (San Diego, CA)
- …providing patients with appointments, information, and other clinical and operational support services for all SharpCare Medical Offices. Provide clinical support ... Great; 90-95% = Good; 90% and below = Needs Improvement. Support and completion of quality initiatives per internal or...four rings with name and department, asks before placing caller on hold and waits for response, checks back… more
- Iowa Department of Administrative Services (Des Moines, IA)
- …tree for calls received by the Iowa Department of Education + Courteously connect the caller with the most appropriate person to assist them + If unable to transfer, ... take caller 's name and number and assure them that you...Review and edit materials and reports + Provide back-up support to the Chief as Staff as needed Candidates… more
- Penn State Health (Hershey, PA)
- …Network, MD Network Pediatrics, and Patient Relations inbound phone queues that support the entire medical institution including the hospital, Medical Group, College ... volume and wide variety of calls by determining the caller 's specific needs, assisting the caller , or...provide follow up information to rehabilitation locations. + Provide support to physician call-offs by making outbound phone calls… more
- Sharp HealthCare (San Diego, CA)
- …Rees-Stealy by providing patients with appointments, information and other operational support services for assigned department. Provides a high level of customer ... all phone calls within 3 rings and answers with name and department.Asks before placing a caller on hold, waits for a response and checks back with the caller … more
- Sharp HealthCare (San Diego, CA)
- …Variable **FTE** 0 **Shift Start Time** **Shift End Time** AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association; HS ... + HS Diploma or Equivalent + AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American...and professionally per department standards. Asks before placing a caller on hold and waits for response, checks back… more
- Premier Truck Group (Oklahoma City, OK)
- …general information to internal and external callers Offers to take message or send caller to voicemail according to caller preference and company policy when ... copy of invoices to the Credit Department. Responsible for providing backup support for receptionist, cashier and other departments as requested. Responsible for… more
- City of New York (New York, NY)
- …calls and perform a preliminary assessment of callers needs to determine whether a caller can be serviced by the core information line, or she/he requires additional ... on overall problems and if questions arise. - Enter caller information, which generates a letter in the clerical... information, which generates a letter in the clerical support unit, to be sent with applications, informational and/or… more
- City of New York (New York, NY)
- …calls and perform a preliminary assessment of callers needs to determine whether a caller can be serviced by the core information line, or she/he requires additional ... on overall problems and if questions arise. - Enter caller information, which generates a letter in the clerical... information, which generates a letter in the clerical support unit, to be sent with applications, informational and/or… more
- City of New York (New York, NY)
- …calls and perform a preliminary assessment of callers' needs to determine whether a caller can be serviced by the core information line or s/he requires additional ... assistance. Refers callers to appropriate programs. - Data enter caller information, which generates a letter in the clerical... information, which generates a letter in the clerical support unit, to be sent with applications, informational and/or… more