- Three Saints Bay (Arlington, VA)
- …Serve as the "Authorized Caller " for the SPS helpdesk. As Authorized Caller , complete SPS Functional, System Administrator, and SPS Adapter training and pass ... obtain CompTIA Security+ Certification. + Five years as a Systems Administrator of a Standard Procurement System ...a Systems Administrator of a Standard Procurement System (SPS) such as Procurement Desktop Defense 2 (PD2).… more
- Northern Light Health (Portland, ME)
- …and selects the correct ordering and referring physician and identifies and documents the caller 's name in the system . * Selects and/or enters the correct ... and protect the information in accordance with hospital and system policies, HIPAA requirements and the highest level of...* When placing call on hold, returns to the caller at regular intervals to ensure excellent communications. *… more
- CHS (Clearwater, FL)
- …and they indicate that their needs have been met. + Ensuring that caller issues and interests are accurately identified, and accurate, understandable responses are ... standards to documentation of all calls. This includes the caller , reason for the call and sufficient information for...and procedures related to HIPAA Privacy and Data and System Security are maintained at all times. + Adhering… more
- New England Cancer Specialists (Westbrook, ME)
- …dashboard following pre-defined pathways. Will provide excellent customer service to every caller while answering multi-line phone system , timely transferring or ... is the first point of contact for every patient, family member or outside caller of New England Cancer Specialists. The First Responder MA Lead is responsible for… more
- Mohawk Valley Health System (Utica, NY)
- …or takes message for the appropriate individual if unable to answer the question of the caller . This is done in a timely manner as to satisfy the caller 's needs. ... + Accurately maintains par-level locations with adequate supplies as determined by the individual needs of the department contract the Supervisor of any changes that need to be made (ie, increases or decreases of certain items). + Ensures all par-levels are… more
- Mount Sinai Health System (Greenlawn, NY)
- …:** Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight ... group, and have a working knowledge of providers, understanding systems , processes, and services rendered. + Ensures patients are...patients are prepared for their appointment by informing the caller of items to bring to their appointment and… more
- Methodist Health System (Dallas, TX)
- …tone and identifies department, individual name and ask how to assist the caller (handling a request, accepting and forwarding messages accurately). * Attentive to ... for billable accounts or fees set by Methodist Health System 's administration (Insurance, Legal, Auditors, or Patient in the...health and wellness. Named one of the fastest-growing health systems in America by _Modern Healthcare_ , Methodist has… more
- Trace Systems Inc (Portsmouth, VA)
- …UNIX/Linux operating systems ; SQL Server 2008/2012; Cisco Secure Access Control System Ver. 5.4, Splunk, Solar Winds, Cisco ISE, and AutoCAD. Wireless Network ... Job Title: IT Analyst Lead Job Location: Portsmouth, Virginia Job Responsibilities Trace Systems is looking to our growing Enterprise Services Group. As the IT… more
- Houston Methodist (Houston, TX)
- …using identified scripts in all attempts to triage requests. Enters notes in Epic system while caller is on the telephone. Appropriately places callers on hold, ... skills. + Answers phone calls and appropriately greets each caller and interacts with customers in a professional and...after asking caller if they mind holding, and transfers callers as… more
- City of Durham (Durham, NC)
- …include, receiving calls through a multi-line automatic call distribution telephone system equipped with TTD/TTY, processing calls using both commercial protocols, ... and non- protocol questions, entry into computer aided dispatch system (CAD) using correct call classification for verification of location, and jurisdiction. Entry… more
- Mount Sinai Health System (New York, NY)
- …:** Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight ... + Screens telephone calls, answers routine inquiries or refers caller to the appropriate individual for response. + May...May assist in processing payroll and/or maintaining the PTO system for the department. + May track expiration dates… more
- Mount Sinai Health System (New York, NY)
- …:** Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight ... appropriate individual(s). + May screen telephone calls, answer inquiries or direct caller to the appropriate individual for further information and/or resolution. +… more
- Mount Sinai Health System (New York, NY)
- …:** Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight ... appropriate individual(s) + Screens telephone calls, answers routine inquiries or refers caller to the appropriate individual for response. + Gathers, assembles and… more
- City of New York (New York, NY)
- …HRA's programs to the general public. Infoline uses both an Interactive Voice Response System (IVRS) and live telephone agents who speak to callers directly and are ... preliminary assessment of callers needs to determine whether a caller can be serviced by the core information line,...requires additional assistance. - Utilize the Intranet Quorum (IQ) system to report complaints from the client regarding their… more
- City of New York (New York, NY)
- …calls and perform a preliminary assessment of callers needs to determine whether a caller can be serviced by the core information line, or she/he requires additional ... assistance. - Utilize the Intranet Quorum (IQ) system to report complaints from the client regarding their...to substantiate and review eligibility. - Utilize automated office systems to evaluate applicant documentation and to verify pertinent… more
- Penn State Health (Hershey, PA)
- …to accurately process a high volume and wide variety of calls by determining the caller 's specific needs, assisting the caller , or redirecting the caller to ... resolve issues, or direct calls to proper location using Avaya phone system . + Proactively collaborates with internal business partners to routinely maintain and… more
- Sharp HealthCare (San Diego, CA)
- …entering and updating of Practice Management and Electronic Medical Record systems . Completes work within assigned hours.Able to respond to changing circumstances ... needed in the environment.Knows procedure for activating appropriate emergency response systems (code blue, fire, etc.) and monitors patient waiting area for… more
- Penn Medicine (Philadelphia, PA)
- …demographics, test orders, billing information into a variety of computer systems (EMR/LIS); Follows established SOP and age-specific techniques for the collection ... problems related to that process; Operates the pneumatic tube system properly and observes all Infection Control policies while...in a professional, courteous, and timely manner, speaking to caller in a caring manner; Answers questions or refers… more
- WellSpan Health (Lebanon, PA)
- …various educational tools to encourage the non-adherent patient. + Evaluates patient's/ caller 's health status based upon presenting symptoms and follows defined ... protocols. Determines the urgency for care and directs patient/ caller to the most appropriate level of care. Should...in the management of patient utilization of health care system and provides patient education relative to health care… more
- Penn Medicine (Cherry Hill, NJ)
- …demographics, test orders, billing information into a variety of computer systems (EMR/LIS) Follows established SOP and age-specific techniques for the collection ... problems related to that process Operates the pneumatic tube system properly and observes all Infection Control policies while...in a professional, courteous, and timely manner, speaking to caller in a caring manner Answers questions or refers… more