- Henry Ford Health System (Detroit, MI)
- …in one or more Service Management and/or Business Process Management roles, such as Change / Incident /Problem Manager or Project Manager . + Strong ... environment use and repurpose in collaboration with the Environment Manager and team. + Develops and maintain criteria for...Lean, Six Sigma, or TQM. + Working knowledge of Incident /Problem/ Change Management frameworks such as ITIL v3,… more
- Georgia Systems Operations (Tucker, GA)
- …process areas and will function as process managers on a day-to-day basis, serving as a change manager , incident manager , or asset manager , depending ... management, and software license management. Serve as a process manager (eg, change manager , incident manager , or asset manager ) and provide… more
- Capgemini (Austin, TX)
- **Job Title:** Major Incident Manager - Major Incident Manager 1 **Location** : Austin, TX (Hybrid - in office /work from home) **Job description:** The ... role of the Major Incident Manager is to undertake management of...into Service Management Team and therefore works closely with Incident Management, Problem Management, Change Management, Service… more
- University of Miami (Miami, FL)
- …Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-time Manager , IT Security of Incident Response to work hybrid in South ... Florida. The Manager , IT Security of incident response will...management principles. + Knowledge of IT project management and change control principles. + Knowledge and expertise with the… more
- TekSynap (Ashburn, VA)
- …and report on the incident remediation efforts. Responsible for communicating with the Incident Manager and other GSs for all Incidents. Will act at the ... resolved and closed. Responsible for providing recommendations to the Incident Manager for the on-going improvement of...employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. **EQUAL… more
- KeyBank (Amherst, NY)
- **Location:** 4910 Tiedeman Road, Brooklyn Ohio **Job Summary** The Incident Manager is responsible for leading the timely restoration of critical business ... through strong leadership, technical insight, and effective communication. The Incident Manager ensures that all incident...other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any… more
- JPMorgan Chase (Houston, TX)
- …help us transform how customers interact with their bank. **Job Summary:** As a Major Incident Manager in the International Consumer Bank, you will play a key ... Ability to take charge and drive situations forward + Experience with event, incident , problem, and change management \#ICBCareers JPMorganChase, one of the… more
- Truist (Atlanta, GA)
- …location, the work style will be: In Office (5 days/week). Truist's Enterprise Incident Management (EIM) organization is seeking a strategic leader to strengthen and ... cyber incidents, natural disasters, and third-party incidents. During an incident , this leader will establish bank-wide command-and-control, assemble the appropriate… more
- JPMorgan Chase (Columbus, OH)
- …actively participating from incident resolution to service restoration + Lead incident , problem, and change management in support of full stack technology ... systems, applications, or infrastructure **Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services + Experience managing applications or… more
- Bank of America (Charlotte, NC)
- …grow, and make an impact. Join us! **Job Description:** We are seeking a senior-level manager who will serve as the Cyber Incident Response & Management Co-Lead. ... updates to executives across the Bank. The Senior Cyber Incident Response Manager will also often interface...associated with your role. These expectations are subject to change at any time and at the sole discretion… more
- Amazon (Herndon, VA)
- …Amazon is looking for a talented and self-motivated Environmental Incident Program Manager to support AWS globally. The ... role requires a highly skilled professional to manage complex, ambiguous incident program initiatives across organizational boundaries. The ideal candidate must be… more
- PNC (AZ)
- …valued and have an opportunity to contribute to the company's success. As an Incident & Problem Consultant within PNC's Technology organization, you will be based in ... a regular basis. Some responsibilities may be performed remotely, at the manager 's discretion. **Job Description** + Develops, implements and manages the incident… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting ... tools such as: IBM Netcool Omnibus, AppDynamics, HP Operations Manager * 3 years of experience with working with...3 years exposure to Service Management/ITIL framework and concepts ( incident , problem, change management, RCA) * 2+… more
- Insight Global (Chevy Chase, MD)
- Job Description An employer is looking for a Problem Manager in the Reston, VA or Redmond, WA area. This role will engage directly with customers to address ... - 2-3 years' experience as a Problem or Program Manager - Excellent presentation skills - ability to concisely...resilience and maintaining a constructive attitude in times of change - Must effectively manage and prioritize multiple tasks… more
- GovCIO (St. Paul, MN)
- …skills. + Excellent communication and coordination skills. + Experience with incident response activities. + Knowledge of engineering change proposals ... **Overview** GovCIO is currently hiring for Cybersecurity Incident Respose Administrator to be responsible forSecurity Information...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Burlington (Edgewater Park, NJ)
- **Position Overview** We are seeking a proactive and experienced IT Service Desk Manager to lead the delivery of high-quality IT support across our retail stores, ... Desk activities through ITIL-aligned processes, with a strong focus on Incident Management, Request Fulfillment, Problem Management, Major Incident Management,… more
- OneMain Financial (Baltimore, MD)
- …Production Operations teams through ideal and out of the box workflows for Incident , Problem, Change , Request, and Knowledge Management . Reduce response times ... support managers with role-specific dashboards for SLA adherence, outage impact, post- incident reviews, and change performance analytics . Enable operational… more
- PNC (Pittsburgh, PA)
- …an opportunity to contribute to the company's success. As a Senior Business Technology Manager within PNC Site Reliability organization, you will be based in one of ... operational support through assessment and mitigation activities, facilitating effective incident management process discipline. * Big picture thinking to correlate… more
- NTT DATA North America (Los Angeles, CA)
- …networking awareness. KPIs & Operating Cadence . Reliability: MTTR, SLA/SLO attainment, change success rate, and incident recurrence trend. . Readiness: % ... of an overall sourcing strategy. Role Summary The Venue Network (Telecom) Service Manager owns the end-to-end lifecycle of venue networking, IPT voice, and circuits… more
- WIN Waste Innovations (Portsmouth, NH)
- WIN Waste Innovations is looking for an Environmental Compliance Manager . The Environmental Compliance Manager possess knowledge and understanding of ... environmental compliance, programs, issues and results. They will assist the Plant Manager /General Manager in developing, monitoring and instituting programs and… more