- Infinitive Inc (Reston, VA)
- …Manager clusters, SIP trunks, voice gateways, and telephony endpoints. + Implement and maintain Cisco Contact Center Express (UCCX) and Jabber solutions. + ... to Work." Job Summary: We are seeking a skilled Cisco Engineer to join our team, specializing in the...team, specializing in the installation, administration, and maintenance of Cisco applications and Cisco Unified Communications Manager… more
- UCLA Health (Los Angeles, CA)
- … Center , including the design, planning, assessment, and implementation of Cisco Packaged Contact Center Enterprise (PCCE) systems and integration ... Description The Principal Contact Center Engineer will provide leadership...center performance + maintain compatibility and functionality with Cisco and PBX mixed VoIP solutions + specifying the… more
- Capgemini (New York, NY)
- …solutions using platforms such as Genesys Cloud, Amazon Connect, NICE CXone, Five9, or Cisco Webex Contact Center . * Architect omnichannel experiences across ... Architect - Contact center Choosing Capgemini means choosing...leading CCaaS platforms (Genesys Cloud, Amazon Connect, NICE, Five9, Cisco , Avaya). * Strong knowledge of CRM and customer… more
- Sprinklr (TX)
- …makes you qualified?** + **Experience deploying Voice and Non-Voice Contact center applications** like Genesys Engage, Amazon Connect, Cisco Webex Contact ... 100. Learn more about our culture here: The Sprinklr Way. **Job Description** ** Contact Center experience is required for this role and we are looking for… more
- SAIC (Washington, DC)
- … Unified Communication technologies including Cisco Call Manager (CUCM), Cisco Unity, Cisco Contact Center Express (UCCX), Cisco UCS, and ... and maintain Cisco Unified Communications systems (CUCM, Unity Connection, Contact Center , etc.). + Perform troubleshooting, routine maintenance, and QoS… more
- Walgreens (Deerfield, IL)
- …Communications platforms (CUCM, CUC, CER, v12.5+) is highly preferred + Hands-On experience with Cisco Contact Center platforms (UCCe) including ICM and CVP ... Gateways and VVB for call routing and integrations highly preferred + Proficiency in Cisco Voice Gateways (VG224, VG310, VG320, etc.), Cisco Voice Routers (2921,… more
- MetaOption, LLC (Lansing, MI)
- Senior System Engineer Skills: Cisco Unified Contact Center Express (UCCX), Cisco Unified Communications Manager (CUCM), Cisco Unity Connection ... support, process design, and service design package documentation for the Cisco Unified Contact Center Express (UCCX). This role requires expertise in… more
- GCI Communication Corp (Anchorage, AK)
- …Edition 6k & 7k UCS Cisco Emergency Responder Cisco Unified Comms Serviceability Cisco Unified Contact Center Express Cisco Unified Comms Admin ... you will be requested to provide emergency after hours contact numbers, to include your home and cell phone...for emergency call outs performed by SMC (Service Management Center )/ NOC. + Participant in troubleshooting bridges by providing… more
- Two95 International Inc. (Oklahoma City, OK)
- …TCP/IP, MPLS, BGP, VPN SOLiD DAS equipment Cisco Call Manager, Cisco Unity, Cisco Contact Center (PCCE) Cisco CUBE, Call Manager Express, Unity ... Tuning - SNMP, NetFlow, IP SLA Network Administration and Implementation Cisco IOS Emerging technology trends Skills and Abilities: Evaluate critical systems,… more
- United States Steel (Pittsburgh, PA)
- …+ Microsoft Teams Rooms based audio/video conferencing. + Remote work office A/V technology ( Cisco and Microsoft) + Contact center , call recording and other ... auxiliary telecom functions. + Cisco Webex based meeting events. + Support high visibility...constant. Desired Requirements: + Experience administering MS Teams or Cisco based telephony and A/V conferencing. + Working knowledge… more
- Union Hospital Health Group (Terre Haute, IN)
- … DNAC, Prime or Solarwinds. + Understanding of DR strategies and design. + Understanding of Cisco Call Manager and Contact Center . + Experience as a Senior ... BGP, EIGRP, EVPN) + High level of experience with Cisco and competitor networking products. + Advanced knowledge of...Network Technician or Engineer highly preferred + Experience with Cisco Wireless LAN Controllers + Experience with Cisco… more
- TEKsystems (Jersey City, NJ)
- …Customer Journeys, and Reporting. Support and maintain existing Telephony and Contact Center solutions and demonstrate complex problem-solving skills. You ... for a Network UC engineers with a mix of Cisco UC and networking experience. This engineer will work...should all be experienced in Cloud enablement of contact center solutions with minimum of 4… more
- Henry Ford Health System (Rochester Hills, MI)
- …applications and third-party products and services, and at times the Henry Ford Contact Center (s). The position collaborates with other engineers on joint ... , Avaya, Unify (formerly Siemens) and Genesys preferred. + Experience supporting contact center applications. This would include the configuration of routing… more
- Comcast (West Chester, PA)
- …Cisco Unified Communications solutions, including Cisco Call Manager, Unity, and Contact Center . + Configure and manage voice gateways, SIP trunks, and ... Video Collaboration tools (MS Teams, WebEx, Zoom), Video Telepresence infrastructure (Microsoft, Cisco , Conference Rooms Systems). + Implement and maintain … more
- Oriental Bank (San Juan, PR)
- …Proficiency: Experience with Interactive Teller Machines management tools (NCR Network Manager), Contact Center tools ( Cisco , Avaya, Finesse) preferred. ... fields required. + Experience: Three (3) years of experience in Call Center / Contact Center , Branches, and/or retail channels management environment. One… more
- NCR VOYIX (Annapolis, MD)
- …Calls are made and received via Cisco CTI / Genesys Cloud contact center system. Incidents are managed via the ticketing system. Incidents include ... navigate, simplify and run our customers' technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and… more
- Amentum (Warrenton, VA)
- …Cisco Prime Collaboration, Cisco Unity Connection (Jabber), and Unified Contact Center Express. Experience upgrading Cisco Unified Communications ... Cisco Servers (VM and traditional platform): -Unified Communications Manager, Unified Contact Center Express, Unity Connection, and Unified Presence + Ability… more
- Zoom (Springfield, IL)
- …satisfaction. + Possessing certifications in Cisco (CCNA, CCNP, CCIE) and contact center -centric industry certifications are highly valued. Salary Range or ... you can expect We are looking for an amazing Technical Account Manager (TAM) with Contact Center experience to join our team. The ideal candidate will build… more
- Two95 International Inc. (Oklahoma City, OK)
- …+ Some Experience with Cisco Voice - Call Manager, Unity, Packaged Contact Center Enterprise + Voice networking tuning and troubleshooting + Network ... Performance Tuning - SNMP, NetFlow, IP SLA + Cisco Datacenter Technology - vPC, FEX, UCS + Cisco Routed Campus - L3 Access configuration/maintenance + Cisco … more
- SOS International LLC (Pearl Harbor, HI)
- Overview SOSi seeks a Cybersecurity Operations Center (CSOC) Network Operations Specialist to join our team at Joint Base Pearl Harbor Hickam, Honolulu, HI. As a ... SOS International LLC, you will work within the Cybersecurity Operations Center (CSOC) team to provide essential support within the USINDOPACOM… more
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