- TEKsystems (Jersey City, NJ)
- …Department. They are looking for a Network UC engineers with a mix of Cisco UC and networking experience. This engineer will work on a team of 16 ... Customer Journeys, and Reporting. Support and maintain existing Telephony and Contact Center solutions and demonstrate complex problem-solving skills. You… more
- Amentum (Warrenton, VA)
- …Cisco Prime Collaboration, Cisco Unity Connection (Jabber), and Unified Contact Center Express. Experience upgrading Cisco Unified Communications ... 8+ years' experience implementing, troubleshooting, and documenting converged networks that leverage Cisco UC capabilities to interconnect Cisco , Tandberg… more
- Amentum (Fort Shafter, HI)
- …infrastructure and troubleshooting. + Implementing and supporting BGP routing protocols. + Contact center platform and IVR scripting. + Hands-on experience ... The **Unified Communications Engineer** assists with UC platform development, design, and support, and will...+ Coordinate requirements in conjunction with the Network Enterprise Center (NEC), as necessary, to resolve failures of applications,… more
- Walgreens (Deerfield, IL)
- …Communications platforms (CUCM, CUC, CER, v12.5+) is highly preferred + Hands-On experience with Cisco Contact Center platforms (UCCe) including ICM and CVP ... and Cloud knowledge + Customer focused. + Familiarity with CDR reporting platforms ( UC Predictive Telemate/PUCA) and Cisco Workflow Manager (CWM, formerly UCDT).… more
- Comcast (West Chester, PA)
- …Cisco Unified Communications solutions, including Cisco Call Manager, Unity, and Contact Center . + Configure and manage voice gateways, SIP trunks, and ... and solve day-to-day issues. The role requires proficiency in configuring UC solutions, deployment updates, systems maintenance, troubleshooting, VoIP, and security… more
- SAIC (Washington, DC)
- …Direct and support the Telephony Cisco VOIP devices (Unified Communications) including UC Manager, Unity, Contact Center Express, Comstice, and Finesse. ... + The candidate must have a working knowledge of Cisco devices including Catalyst switches and routers, ISR routers,...including Catalyst switches and routers, ISR routers, Nexus Switches, Cisco ASA and FMC, Cisco ISE, and… more
- …mathematics, or engineering; Master's degree preferred + 10+ years of experience in Contact Center & UC solutions, Voice infrastructure, Call collection ... AI, LLM, RAG based approach. + Expertise in cloud contact center ecosystems ( Cisco Webex,...Outbound Engagement, Social Media Engagement, Digital (DX), Unified communications ( UC ) and Analytics **Why You'll Love Sprinklr:** We're committed… more
- Zoom (Springfield, IL)
- …satisfaction. + Possessing certifications in Cisco (CCNA, CCNP, CCIE) and contact center -centric industry certifications are highly valued. Salary Range or ... looking for an amazing Technical Account Manager (TAM) with Contact Center experience to join our team....NAT, etc.). + Have experience with video conferencing and UC tools such as Cisco /Tandberg, Polycom, Lifesize,… more