- The Toro Company (Oklahoma City, OK)
- …a team of highly skilled, and highly passionate people. The business systems analyst is responsible for translating the needs of customers and business partners into ... + This team uses an emphasis of SAP of CX and CE solutions. Portfolio of products used are...Portfolio of products used are CPQ, Salescloud, C4C, Service Cloud , CDP, CPI, BTP. Must have some or all… more
- Robert Half Technology (Atlanta, GA)
- Description We are looking for a skilled Cloud CX Analyst to join our dedicated services team in Atlanta, Georgia. This is a long-term contract position, ... platforms, including Oracle Cloud , Azure, and Google Cloud , with a focus on CRM and CX applications. * Strong ability to analyze and document business… more
- Coinbase (Oklahoma City, OK)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. As an Analyst for CX Incident Response, you'll join a high functioning team ... job duties):* * Responsible for the day to day operations of the CX Incident Response team through identification, mitigation, remediation and resolution of customer… more
- UKG (Oklahoma City, OK)
- …Role Overview We are seeking a data-driven, customer-obsessed Principal Customer Experience ( CX ) Analyst to join our newly formed Customer Experience ... actionable insights for leadership and business partners. Journey Mapping & CX Research Support customer journey mapping workshops and document end-to-end… more
- NTT DATA North America (Carlsbad, CA)
- …an experienced Business Analyst with a solid background in Customer Experience ( CX ) and Service Domain processes. The candidate will serve as a bridge between ... organization, apply now. NTT DATA's Client is currently seeking a Business Analyst to join their team in Carlsbad, California (US-CA), United States (US).… more
- Coinbase (Providence, RI)
- …with regulatory requirements, and consistently deliver high-quality resolutions. As a Senior Analyst , Compliance TMS Operations within the CX Compliance team, ... from you, there's no better place to be. The CX Compliance team is essential in ensuring that our...such as Google apps, JIRA, Hummingbird, and Salesforce Service Cloud . * Experience collaborating with external outsource business partners… more
- Coinbase (Charlotte, NC)
- …comply with regulatory requirements, and consistently deliver high-quality resolutions. As an Analyst , Compliance TMS Operations within the CX Compliance team, ... foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our global CX … more
- Coinbase (Trenton, NJ)
- …requirements, and consistently deliver high-quality resolutions. As a Compliance Lead Analyst , Compliance Operations within the CX Compliance team, you ... foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our global CX … more
- Palo Alto Networks (Santa Clara, CA)
- …of precision that drives great outcomes. **Your Career** As an IT Business Analyst , you will be the strategic force transforming our Customer Support operations ... Intelligent Case Management: Deliver an AI-powered framework built on SFDC Service Cloud and Omnichannel that optimizes the entire support lifecycle, specializing in… more
- First Horizon Bank (Birmingham, AL)
- …Position** The CRM Delivery Analyst is a member of the Marketing and CX organization, reporting to the VP, Director of CRM Enablement. Work alongside the Lead ... Skills:** + Salesforce.com - Salesforce CRM (Sales / Service Clouds, Marketing Cloud ) - certified Admin and/or Product Owner preferred + Data Platforms: Salesforce… more
- Stanford Health Care (Newark, CA)
- …sources and present it in a clear, impactful way. Preferred: Experience with Genesys Cloud CX , NICE inContact, Avaya CMS, Amazon Connect, or similar. Knowledge ... Stanford Health Care is seeking a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center...to join our Enterprise Contact Center team. The Reporting Analyst for Contact Center Platforms is responsible for designing,… more
- ENFRA (Newark, NJ)
- …pillars of our continued success. **Overview** The IS Technical Services Building Systems Analyst III (BSA III) is highly skilled member of the IS Technical Services ... project outcomes for retro-commissioning (RCx) and relevant new construction commissioning ( Cx ) scopes with a solutions based approach and mind set. Additionally,… more
- ENFRA (Tucson, AZ)
- …the pillars of our continued success. **Overview** The IS Technical Services Building Systems Analyst I (BSA I) is member of the IS Technical Services (TS) team, ... project outcomes for retro-commissioning (RCx) and relevant new construction commissioning ( Cx ) scopes with a solutions based approach and mind set. Additionally,… more
- ENFRA (Kersey, PA)
- …pillars of our continued success. **Overview** The IS Technical Services Building Systems Analyst II (BSA II) is highly skilled member of the IS Technical Services ... project outcomes for retro-commissioning (RCx) and relevant new construction commissioning ( Cx ) scopes with a solutions based approach and mind set. Additionally,… more
- Newegg Inc. (Diamond Bar, CA)
- …Extract, analyze, and interpret large data sets from contact center platforms (eg, Genesys Cloud , Amazon Connect, CRM, WFM) to track key metrics such as ASA, AHT, ... meet evolving business needs. + Collaborate with IT and CX teams to analyze IVR data, identify call routing...center analytics, or systems administration. + Proven success managing cloud -based contact center platforms such as Genesys Cloud… more
- Coinbase (Salt Lake City, UT)
- …audits on transaction monitoring system (TMS) cases, working with production teams from CX and Compliance. In your day-to-day role, you will be responsible for ... or legal * Advanced understanding of Google apps, JIRA and Salesforce Service Cloud PID: P71705 *Pay Transparency Notice:* Depending on your work location, the… more
- Coinbase (Charlotte, NC)
- …connection, and alignment. Attendance is expected and fully supported. The CX Analytics Engineering team bridges the gap between data engineering, data ... front end data solutions, while also heavily influencing the overarching strategy for CX Analytics and its partners. Our team combines technical expertise with a… more
- Coinbase (Salem, OR)
- …alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization plays an imperative role in achieving our mission. Our team ... to build an effortless experience. As a Senior Data Analyst on our team, you will own and drive...using Python, R) * Knowledge of AWS services and cloud computing * Experience with descriptive and inferential statistics… more
- Forrester (San Francisco, CA)
- …of clients and prospects who attend Forrester events and workshops, request analyst inquiries, or read research reports. + Establish and manage client expectations ... accept a Bachelor's degree in Digital Customer Experience Technologies, Cloud , Enterprise Architecture, Data and Analytics Digital Operations, Business… more
