- ConsultNet (Beachwood, OH)
- … services for both internal and customer purposes. Manage and configure cloud platform infrastructures, applications, and collaboration tools. Contribute and ... leadership and organization initiatives. Mentor/Train lower tier engineering employees and service desk employees. Through collaboration with Compliance, support… more
- RIVET OPERATIONS COMPANY LLC (CA)
- …Visual Basic, Microsoft Scripting, MS SQL, JavaScript, CSS, and SharePoint Designer.Support a service desk and trouble ticket resolution, executing up to (50) ... service tickets per week, providing support to customer and...Certified: Fundamentals (Exam MS-900) or Amazon Web Services (AWS) Cloud Practitioner Certification.Possess the requisite certification per DoDD 8140.01,… more
- SAIC (Montgomery, AL)
- …of DoD Services and Agencies. Cloud One incorporates the capabilities of Cloud Service Providers (CSPs) and DevSecOps principles to provide common services ... POC for of SAAR C1FAMS/R4 process + Support other service desk activities as needed + Provide...CCE Operations + Experience with AWS, Microsoft Azure, Oracle Cloud and/or Google Cloud Platform … more
- City and County of San Francisco (San Francisco, CA)
- …of the Appointing Officer. Position Description: Under general direction, the Service Desk Administrator will provide first-level desktop, software, and ... the status of problems and requests; define and document Service Desk solutions, processes, and procedures; inform...Microsoft Intune clients. + Hands-on experience with Microsoft Azure cloud platform , user configuration, and migration. +… more
- Bentley Systems (Exton, PA)
- …implement call avoidance measures. + Provide real-time and scheduled coaching of global Service Desk staff to increase consistency and accuracy of incident ... resolution and documentation. + Work within the Service Desk and other departments on improvement...and industrial facilities. Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation and Bentley… more
- Robert Half Technology (Baton Rouge, LA)
- Description We are offering an exciting opportunity for a Service Desk Manager in Baton Rouge, LA. This role involves the oversight of both on-site and remote ... will be adept at using a range of software and systems, including Cloud Technologies, CRM, Database, EO/IR systems, Epic Software, and ServiceNow Platform .… more
- Waystar (Louisville, KY)
- …powerful results throughout the complete revenue cycle. Waystar's healthcare payments platform combines innovative, cloud -based technology, robust data, and ... **ABOUT THIS POSITION** The Team Lead of Technology Help Desk is responsible for end user hardware and software deployment, support, and retirement, including phone… more
- INTECON (Fort Huachuca, AZ)
- …DOD Security Clearance Required* Job Role: iSAT (iAPP/SKL/ACES/TKL) Technician - Help Desk Support Location: Onsite w/ Telework Options Job Type: Full Time ... software version. + Communicate with the Key Management Infrastructure (KMI) help desk to provide knowledge and gain assistance with electronic key anomalies. +… more
- Sprinklr (New York, NY)
- …Leading a team of IT support members and tracking & documenting of all support service desk activities and managing the overall day-to-day IT Helpdesk + Serve as ... With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every… more
- IBM (Manassas, VA)
- …problems? If so, lets talk. Your Role and Responsibilities As a Help Desk /Tester for you will provide support to users of the Forensic Advantage Laboratory ... incident logging and ticket tracking systems such as MS Service Center or ADS. * Ability to write clear...human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients… more
- BAE Systems (Nashua, NH)
- …the Software Engineering Tools team, the DevOps administrator will work closely withthe Platform Engineering (PE) group that manages an on-premises Virtual Cloud ... of automating reliable, sustainable, and optimized services for bringing modernized, cloud native compute technologies into closed area environments ranging from… more
- IBM (Washington, DC)
- …SHCD. Categories of infrastructure managed services include billing/metering, network administration, service desk support, system administration, cloud ... security event management, security compliance, security engineering, incident response, and service catalog. Driven by deep technical and industry expertise, this… more
- IBM (Herndon, VA)
- …SHCD. Categories of infrastructure managed services include billing/metering, network administration, service desk support, system administration, cloud ... IBM and make a global impact! Your Role and Responsibilities As TriWest's hybrid cloud and cybersecurity services partner, IBM is responsible for the delivery of the… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …Systems + Microsoft Azure Cloud Services + IT Infrastructure Operations + Service Desk **Other Job Specific Skills** + Experience with system administration ... The Cloud Support Engineer will serve as a part...escalate system issues to maintain a high level of system/ platform availability. Candidate will serve as a part of… more
- Compass Group, North America (Charlotte, NC)
- …operations. Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application ... + Experience in defining and implementing support processes, monitoring tools, and service level agreements for the Power Platform . + Excellent communication,… more
- CACI International (VA)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as well as ... skills, and experience to work building a modern ITSM Platform that is new development, cloud native,...support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and… more
- General Dynamics Information Technology (Arlington, VA)
- …and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. The **Power BI / ... Description:** Transform technology into opportunity as a **F-35** **Power BI/ Power Platform Administrator** , with GDIT. A career in enterprise IT means connecting… more
- Office of Administration (Washington, DC)
- …configuring of cloud -based applications of any hosting model, including Software-as-a- Service (SaaS) or Platform -as-a- Service (PaaS); 2-Maintaining ... tier 2 or tier 3 point of escalation from service desk for issues related to supported... cloud -based applications of any hosting model, including Software-as-a- Service (SaaS) or Platform -as-a- Service (PaaS);… more
- SAIC (Washington, DC)
- …and requests annually. Delivering customer service through an enterprise IT service desk ; contracted business service desks and on-site deskside ... 24/7/365 with over 17,000 laptops/desktops; 11,000 mobile devices; 2,000 physical/virtual/ cloud servers, and 4,000 network nodes; resolving over 200,000...reduce the frequency and levels of human interaction with service desk and desk side… more
- Royal Communications Consultants Inc (White Plains, NY)
- …Hybrid Seeking someone with experience in managing and growing a Technical Support and Service Desk team. You will be responsible for overseeing the day-to-day ... activities of the Service Desk to ensure internal customers receive...and laptops with the most current platforms (Office 365, Service Now, Azure, Cloud Based Systems, etc.)… more
