- Comerica (Farmington Hills, MI)
- Job Description Contact Center Agent Tier 2 Summary This position is responsible for contributing to the overall success of our National Contact ... 3 Years Customer Service Experience + 2 Years Retail, Financial Sales, or Call/ Contact Center + 2 Years Experience navigating Microsoft Office Products including… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 (Call Center ) Date: Dec 4, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... the type of questions asked. Serves as the first contact our customers and potential customers have with our...world class customer service in a fast-paced customer service center (an average of 60 customer contacts per day)… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 1 (Call Center ) Date: Dec 2, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... world class customer service in a fast-paced customer service center (an average of 60 customer contacts per day)...+ Inputs product registrations. + Serves as the first contact our customers and potential customers have with our… more
- Epsilon, Inc (Greenville, SC)
- …will be shared during your recruiter conversation. **Responsibilities** **An average day:** As Contact Center Agent I, you will be the primary ... Statement** EEO Race/Sex/Disability Status/Veteran Status Submit a Referral (https://careers-epsilon.icims.com/jobs/3661/ contact - center - agent -i/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834329987) **Location : Location**… more
- Robert Half Office Team (Fort Worth, TX)
- Description The Service Center Agent supports the day-to-day operations, systems and processes related to all Tier 1 support activities globally. This ... position promotes teamwork and Service Center success by applying outstanding interpersonal, communication and customer...(SLAs) with a high degree of professionalism. 2. Daily contact with agencies and consultants, travel industry suppliers, and… more
- Mass Markets (Killeen, TX)
- …service, tech support, sales, or admin roles + Previous experience in a contact center or government-related environment COMPENSATION DETAILS WANT AN EMPLOYER ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Fairview Health Services (St. Paul, MN)
- **Job Overview** The Director of Contact Center (CSOL) Process Enablement provides leadership, operations oversight and has accountability for identifying, ... position requires thorough understanding and demonstrated successful execution of all aspects of contact center operations, contact center technology,… more
- United Airlines (Houston, TX)
- …United's most important principles. And no one exemplifies that more than our Customer Contact Center team, who helps our customers with everything from booking ... purposes by skill and approve final schedules for all Contact Centers + Maintain agent schedules that...Minimum of 2 years staff planning experience in the contact center environment + Workforce management software… more
- ASM Global (Columbus, OH)
- …approach across planning, sales, partnerships, hospitality, and merchandise, working with top- tier clients to deliver exceptional experiences. ASM Global, the world ... to make legends happen! THE ROLE The Public Safety Agent participates in the day-to-day functions of securing, directing,...security and public safety in the Greater Columbus Convention Center . The Campus includes 4 Parking Areas, 2 food… more
- CVS Health (Boston, MA)
- …serve as the AI Subject Matter Expert (SME) and Business Product Owner for contact center technology supporting the Retail Customer Care organization. In this ... AI-powered applications and services. These solutions will span a wide range of contact center and operations support functions, with a focus on accelerating… more
- CVS Health (Woonsocket, RI)
- … Tier 2 and Tier 3 incident response for critical contact center systems, ensuring minimal disruption to operations and implementing preventative measures ... exploration, development, and implementation of advanced technology solutions that transform our contact center operations. You will drive the strategic vision… more
- Rubrik (Reston, VA)
- …the sales process + Present Rubrik, Inc. solutions within complex data center design environments + Co-sell and strategize with partners, distributors and VAR's ... of successful sales experience in technology (software or data center ) + Tenure in territory - strong rolodex of...as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1** _Incumbents without access to US Government data… more
- Rubrik (Carson City, NV)
- …5-7 years of sales engineering experience preferably in a software or data center environment. + The successful candidate must have a fundamental breadth of ... periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1** _Incumbents without access to US Government data may be required… more
- Rubrik (Annapolis, MD)
- …Services & Agencies. + Present Rubrik, Inc. solutions within complex data center design environments + Co-sell and strategize with partners, distributors and VAR's ... periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1** _Incumbents without access to US Government data may be required… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure ... 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience… more
- Genentech (South San Francisco, CA)
- …Biology Research AI Development (BRAID) department of Genentech's Computational Sciences Center of Excellence (CS-CoE) organization. This role offers a unique ... role will be developing and applying advanced AI models and sophisticated multi- agent systems to address pressing challenges in regulatory genomics. Key research… more
- Walmart (Bentonville, AR)
- …engines. Orchestrate Multi- Agent Workflows: Guide the team in designing complex multi- agent intelligent workflows of contact center service, ensuring ... experiences. You will lead a world-class team building autonomous, multi- agent systems that evolve beyond simple ranking into interactive,...bridge the gap between research and product, ideally within top- tier tech or AI-first startups. ㅤ ㅤ ㅤ ㅤ… more
- Arena Technical Resources, LLC (Springfield, VA)
- …Manager, Cisco Unity Connection, Cisco Agent Desktop for Cisco Unified Contact Center , Cisco Meeting Server (CMS), Cisco TelePresence Management Suite (TMS), ... objective judgments based on facts, information, and company procedures. - Support Tier 2 and 3 operations by assessing severity, prioritizing tasks, and considering… more
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