- AIG (Jersey City, NJ)
- …ability to successfully complete and standardize complex, non-routine contact center designs to provide consistent customer service experience. + ... customers to manage risk. Join us as a Senior Contact Center Engineer to play your part...within their given function + Must possess extreme professionalism, customer service attitude, attention to detail/quality, ability to multitask,… more
- Peckham, Inc. (Battle Creek, MI)
- …shifts if they become available (training on 1st shift) SUMMARY The Contact Center Research Representative ( CCRR ) position involves providing customer ... while ensuring customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES + The Contact Center Research Representative ( CCRR ) is responsible for… more
- Public Storage (Plano, TX)
- …on the New York Stock Exchange. **Job Description** Public Storage is hiring for a Contact Center Support Technician to join our IT Service Delivery Team in ... will provide software, hardware, telecommunications, network and connectivity support to our Contact Center team. The role performs all activities to complete… more
- Veterans Affairs, Veterans Health Administration (Fort Knox, KY)
- …VA Healthcare System is actively recruiting for Registered Nurses for the daytime Clinical Contact Center in Primary Care located at Ft. Knox CBOC. This position ... strategies with others and serve as a member of the multi-disciplinary Clinical Contact Center program staff providing telephone care, serving as the liaison… more
- Amazon (New York, NY)
- …business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve ... community and product teams. Act as primary point of contact for urgent customer issues in your...years of experience building integrations across WFM, CRM, and contact center solutions or experience with communications… more
- M&T Bank (Williamsville, NY)
- ** Contact Center Service Representative (12:30pm to 9:00pm)** **Location:** **Buffalo, NY. This is an on-site position for the first three months - Job then ... eligible for a 10% shift differential.** **Why M&T?** We've become one of the nation's strongest banks by knowing... service, sales or related experience + Familiarity with Contact Center systems + Experience functioning in… more
- Kelsey-Seybold Clinic (TX)
- …business acumen in addition to strong analytical skills. **Job Title: Contact Center Business Analyst** **Location: Pearland Administrative Office** ... **Experience** Required: 3 years active experience in business analysis, specifically related to contact center statistics 1 year experience as a project lead… more
- USAA (San Antonio, TX)
- …route to handling adjuster. + Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple ... Opportunity** **It is all about learning and growing.** Our Customer Service Claims Representative role may be a new...Claims Representative. You will be part of an outstanding contact service center , where you will focus… more
- University of Utah Health (South Jordan, UT)
- …center position servicing patient scheduling needs. + This position provides excellent customer -focused service in a call center by handling inbound and ... integrated academic healthcare system with five hospitals including a level 1 trauma center , eleven community health centers, over 1,600 providers, and a health plan… more
- Woodforest National Bank (The Woodlands, TX)
- …Qualifications/Experience: . 1 years' experience providing quality assurance analysis in a similar contact center environment; OR . 3 years' experience in the ... Take the next step toward your new career today! Become a part of the diverse and inclusive team...Woodforest Customer Experience Center , consistently meeting or exceeding… more
- NJM Insurance (Trenton, NJ)
- …professionals to become Licensed Account Representatives in our nationally recognized contact center . As part of your NJM experience, you will receive ... + Superior listening skills + Strong multi-tasking ability + Prior customer service or contact center experience + Quiet, distraction-free work area at… more
- Conduent (CT)
- …culture where individuality is noticed and valued every day. **Remote - Call Center Customer Service Representative** **Medicaid Member Support - Tier 1** **For ... Iowa Medicaid Program recipients and affiliates. + Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service… more
- Conduent (ID)
- …is noticed and valued every day. **Remote - Bilingual Spanish Call Center Customer Service Representative ** **$17.00/ Hourly** **Paid Training** **Equipment ... related to the NJ Family Care Program + Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles.… more
- Amazon (Austin, TX)
- …At AWS, we're seeking a driven professional to join us as a Cloud Sales Center (CSC) Campaign Manager within our Customer Acquisition organization. This role is ... this position, you'll work at the intersection of sales, marketing, and customer and partner engagement, contributing to pipeline generation across multiple sales… more
- City of Portland (Portland, OR)
- … service positions. Customer Service Representative Portland Tennis Center Customer Service Representatives manage reservations, events, lessons, answer ... you will be placed on a list of eligible candidates. Step 4: We will contact eligible candidates for interviews as positions become available. Step 5: Job offers… more
- Mass Markets (Las Cruces, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... Learn our customer experience methodology and state-of-the-art contact center technology. Develop your abilities and...of accounts, taking inbound requests and making outbound calls. Become a brand ambassador for one of the many… more
- University of Michigan (Ann Arbor, MI)
- …Responsible customer relationship position providing communication services in a call/ customer contact center environment; meeting the highest standards ... develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health...satisfaction. + Cover 7 service areas in the Call Center / Contact Center . + Conduct a… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... will resolve customer service calls using modern contact center technology and customer ...+ Professionally build and support existing client relationships + Become a brand ambassador managing large accounts + Escalate… more
- State of Colorado (Denver, CO)
- …includes, but is not limited to tasks such as: + Experience providing exceptional customer service in the call center and/or online; interfacing with a variety ... Entry including: entering information into a program or database (appointments, contact information, customer records) + Regular, daily work responsibilities… more
- Amazon (Seattle, WA)
- …related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact ... center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact,… more