- CHRISTUS Health (Kirby, TX)
- …for assigned areas; at CHRISTUS St. Patrick Hospital. The nurse manager affects departmental outcomes through interpretation, implementation, and evaluation of ... any and all users. If you would like to contact us regarding the accessibility of our website or...us regarding the accessibility of our website or need assistance completing the application process, please contact us at… more
- Leidos (Indianapolis, IN)
- …and Values guide the way we do business. Leidos is seeking a highly skilled ** Contact Center Manager ** to lead our federal-agency omnichannel contact ... you will do:** + Oversee daily operations of the contact center to ensure efficient and effective...environment + Relevant industry certifications such as Certified Call Center Manager (CCCM), Certified Customer Experience Professional… more
- Mass Markets (Garden City, GA)
- …a globally expanding, industry-leading organization. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations ... of our BPO contact center . This leadership role is responsible for ensuring service excellence, operational efficiency, and client satisfaction across multiple… more
- Leidos (Indianapolis, IN)
- …highly qualified candidate will have the following:** + Ability to work with the Contact Center Manager to optimize staffing levels, ensuring adequate ... **Description** ** Contact Center Performance Manager ** At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who… more
- Motion Recruitment Partners (Charlotte, NC)
- Contact Center Project Manager CHARLOTTE, North Carolina **Hybrid** Contract $68.72/hr - $77.43/hr Outstanding long-term contract opportunity! A well-known ... Financial Services Company is looking for a Lead Contact Center Project Manager in Charlotte, NC (Hybrid). Work with the brightest minds at one of the… more
- DXC Technology (Nashville, TN)
- …our customers and colleagues at DXC.com. **Essential Job Functions:** **Life & Annuity Contact Center Operations Manager ** + Oversees the day-to-day ... within DXC support processes and platforms. + Manages client relationship from contact center perspective with Sr Leaders from clients and internally with DXC-… more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations. This role requires a...contact center operations. This role requires a blend of project...continuous improvement of operations. + Prior Experience in 1:1 contact center operations. + Proven ability to… more
- Cognizant (Teaneck, NJ)
- **The Role:** Cognizant is seeking a **Senior Project Manager - Contact Center Operations** with strong experience in the Contact Center Domain and ... **Responsibilities:** + Oversee the planning and execution of projects within the Contact Center Domain to ensure alignment with business goals and objectives. +… more
- Prime Therapeutics (Salem, OR)
- …Come build the future of pharmacy with us. **Job Posting Title** Service Delivery Manager ( Contact Center ) **Job Description** The Manager Service ... a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at ### or email ###@primetherapeutics.com. more
- Teleperformance USA (AR)
- …at least 18 years old** + **Bachelor's degree or significant equivalent experience as an Account Manager in the contact center industry** + **2 to 4 years of ... experience as an account manager , account coordinator or project manager preferably... preferably working with IVR applications or in the contact center industry** + **Minimum** **requirement** **of**… more
- Public Storage (Plano, TX)
- …on the New York Stock Exchange. **Job Description** We are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic ... roadmap and hands-on implementation of advanced contact center technologies, with a strong focus on GenAI-enabled omnichannel solutions. This role is pivotal in… more
- Ford Motor Company (Allen Park, MI)
- …to change the way the world moves? In this position The Global Customer Relationship Center (GCRC or contact center ) sits within the Ford Customer Service ... This role acts as a critical liaison, ensuring the Contact Center 's operational needs and strategic objectives...this role acts as a strategic influencer, a project manager , and a key communicator; driving the end-to-end lifecycle… more
- ASM Research, An Accenture Federal Services Company (Muskogee, OK)
- **Shift Hours 8-4:30** Contact Center Knowledge role is responsible for all knowledge, training, and content - including (but not limited to) the following: + ... - including the Knowledge Management System. + Overseeing, managing, and coordinating Contact Center staff training and development activities. + Developing and… more
- Mass Markets (Garden City, GA)
- …strategic Quality Assurance Manager to lead the QA function in our BPO contact center . You will be responsible for ensuring service quality, compliance, and ... + 3+ years of experience in a QA leadership role within a BPO or contact center . + Strong knowledge of QA methodologies, tools, and contact center … more
- AdventHealth (Orlando, FL)
- …Hours/Shift: Days Shift** **You Will Be Responsible For:** + Strong understanding of Contact Center technology + Can effectively display knowledge as a Subject ... Matter Expert (SME) on Contact Center Enterprise Applications + Displays expertise in understanding the business needs and working to provide technical… more
- First Horizon Bank (Knoxville, TN)
- …performance of a designated team of virtual customer service agents located in a contact center setting. This position would have approximately 15 direct reports ... and is responsible for the team's adherence to corporate attendance and employment policies. A high degree of autonomy and business acumen is required. Responsible for the overall coordination and management of a segment of the company's bank activities or one… more
- Sacramento Credit Union (Sacramento, CA)
- TITLE: CONTACT CENTER REPRESENTATIVE I STATUS: NON - EXEMPT DEPARTMENT: CONTACT CENTER REPORTS TO: DEPARTMENT MANAGER PAY SCALE: $21.00 TO $26.00 PER ... and has the ability to cross-sell products and services for our Contact Center Representative I position in downtown Sacramento. This position is responsible for… more
- ChenMed (Newport News, VA)
- …the appropriate date that the patient is medically discharged and update as appropriate. + Contact the center manager to arrange for a follow-up PCP ... + Introduces self to patient/family and explains Nurse Case Manager 's role and processes to contact the...providers + Communicate discharge to all stakeholders including PCP, Center Manager and Community Case Manager… more
- Stanford Health Care (Newark, CA)
- …+ Bachelor's degree in a clinical or life science-related discipline/field from an accredited college or university **Experience Qualifications** + Four (4) years of ... progressively responsible and directly related work experience **Required Knowledge, Skills and Abilities** + Ability to conduct analysis and formulate conclusions + Ability to make effective oral presentations and prepare concise written reports to a variety… more
- Air National Guard Units (Great Falls, MT)
- …as the Operations Directorate's Resource Advisor (RA). Serves as primary point of contact for Responsibility Center Manager (RCM) and Comptroller personnel ... EXCEPTED SERVICE BARGAINING UNIT POSITION. This position is for a Flight Services Manager , Position Description Number D1457000, and is part of the Montana Air… more
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