• Contact Center Quality

    Hackensack Meridian Health (Edison, NJ)
    …transform healthcare and serve as a leader of positive change. The ** Contact Center Quality Assurance Analyst ** will be responsible for coordinating and ... outstanding service is being provided to our patients. The Analyst will be directly responsible for identification of inefficiencies...of new hires and ongoing training required for the contact center . This posiiton will offer a… more
    Hackensack Meridian Health (04/22/25)
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  • Contact Center Analyst - SPD

    State of Georgia (Fulton County, GA)
    Contact Center Analyst - SPD...and providing information. + Able to maintain and improve quality results by adhering to standards and guidelines as well ... Team Georgia Marketplace initiative continues to grow with the addition of this Contact Center Analyst position. We are seeking an individual with strong… more
    State of Georgia (05/19/25)
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  • Call Center Trainer/ Quality

    Amalgamated Bank (New York, NY)
    We are looking for an engaging Call Center Trainer/ Quality Assurance Analyst to join our growing Call Center . In this role, you'll be responsible for ... to be successful. To ensure success as a Call Center Trainer/ Quality Assurance Analyst , you...and source relevant training modules that would benefit the Contact Center 's development and performance. Knowledge, Skills… more
    Amalgamated Bank (05/30/25)
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  • Contact Center Business…

    Kelsey-Seybold Clinic (TX)
    …solid business acumen in addition to strong analytical skills. **Job Title: Contact Center Business Analyst ** **Location: Pearland Administrative Office** ... **Experience** Required: 3 years active experience in business analysis, specifically related to contact center statistics 1 year experience as a project lead… more
    Kelsey-Seybold Clinic (05/23/25)
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  • Business Analyst - Inventory Integrity…

    Nordstrom (Riverside, CA)
    Job Description Schedule: 1st Shift, Tuesday-Saturday The ideal Inventory Integrity & Quality Analyst is detail oriented with excellent communication skills and ... and financial impacts of inventory accuracy and associated inventory integrity and quality process audit metrics. This individual is responsible for supporting the… more
    Nordstrom (05/23/25)
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  • Contact Center Business Intelligence…

    Lowe's (Mooresville, NC)
    Essential Functions: * Uses Contact Center tools, knowledge, systems, and databases to analyze trends or patterns affecting customer experience and interaction ... quality . * Supports business problems by understanding business challenges;...large data sets * 1-2 Years Experience working with Contact Center practices, systems, and tools *… more
    Lowe's (04/10/25)
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  • Americas Delivery Center - Finance…

    Robert Half (Blue Ash, OH)
    … LOCATION AMERICAS DELIVERY CENTER ADDITIONAL LOCATION(S) JOB DESCRIPTION Americas Delivery Center Analyst - Finance and Accounting Are You Ready to Live ... Center is seeking a Finance and Accounting Experienced Analyst to join our growing team. Embracing Protiviti's vision...Analyst or Pod Lead. + Ensuring timely and quality completion of project deliverables within assigned project phases… more
    Robert Half (05/11/25)
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  • HR Service Center Knowledge Analyst

    Stanford University (Stanford, CA)
    HR Service Center Knowledge Analyst Redwood City, California, United States New Human Resources Post Date 6 days ago Requisition # 106511 Sign Up for Job Alerts ... (UHR) department, Stanford is currently establishing an HR Service Center (HRSC) to better support campus upon the upcoming...University Human Resources (UHR) is seeking a Knowledge Management Analyst who is responsible for the development of a… more
    Stanford University (05/28/25)
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  • Americas Delivery Center Senior…

    Robert Half (Cincinnati, OH)
    JOB REQUISITION Americas Delivery Center Senior Analyst -Controls (Seasonal) LOCATION AMERICAS DELIVERY CENTER ADDITIONAL LOCATION(S) JOB DESCRIPTION You ... firm. Where We Need You The Protiviti Americas Delivery Center is seeking a Seasonal Senior Analyst ...in a variety of industries. + Contributing to a high- quality delivery of project requirements and service levels throughout… more
    Robert Half (05/16/25)
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  • Sr. IT Applications Analyst - Transmission…

    Duke Energy (Charlotte, NC)
    …Position Summary We are seeking a customer-oriented and collaborative Sr. IT Applications Analyst to join the Transmission Control Center Solutions (TCCS) IT ... location for this role is the Charlotte Energy Control Center (ECC), but can sit at any ECC within...for critical grid operations. As a Sr. IT Applications Analyst on the TCCS team, you will: + Provide… more
    Duke Energy (05/30/25)
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  • Sr Access Center Workforce Management…

    Houston Methodist (Katy, TX)
    …or other workforce planning tools) + Previous blended (voice, email, and chat) Contact Center quality quantification experience preferred + Bilingual ... At Houston Methodist, the Senior Access Center Workforce Management Analyst position is responsible for analyzing staffing needs, optimizing scheduling,… more
    Houston Methodist (03/11/25)
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  • FLEX Senior Business Analyst Digital Asset…

    Marriott (Bethesda, MD)
    …N **Position Type** Management This is a temporary position. The Digital Asset Center (DAC) Business Analyst is responsible for managing and overseeing the ... The BA will serve as the primary point of contact for the development team, providing technical guidance and...delivery of project milestones. + Maintain high standards of quality and manage project risks effectively. + Ability to… more
    Marriott (05/29/25)
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  • Epic Configuration Analyst

    Vanderbilt University Medical Center (Nashville, TN)
    **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... Strategic Access Support - Epic Configuration **Job Summary:** The Epic Configuration Analyst is responsible for in-depth knowledge of assigned Epic System software.… more
    Vanderbilt University Medical Center (06/01/25)
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  • Infrastructure, Data Center Analyst

    Lincoln Financial (Ashburn, VA)
    …a Glance** This position will serve as a key resource for data center operations and the management program framework based on the Information Technology ... best practices, ensuring optimal standards for Lincoln's owned and leased data center facilities. The successful candidate will oversee the proper and efficient… more
    Lincoln Financial (05/02/25)
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  • Senior Financial Analyst - Onsite/Hybrid,…

    Vanderbilt University Medical Center (Nashville, TN)
    **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... and research. **Organization:** VICC 90 **Job Summary:** The Senior Financial Analyst develops, analyzes, and conducts complex financial analyses to assess the… more
    Vanderbilt University Medical Center (05/15/25)
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  • Data Quality Analyst

    Zions Bancorporation (Midvale, UT)
    …here, and that future relies upon high quality data! We are looking for a Data Quality Analyst to join our Data Quality Management team. You can help us ... industry leading innovation to enhance business capabilities through data quality . As a Data Quality Analyst...order to maintain employment eligibility. Location : Zions Technology Center - 7860 South Bingham Junction Blvd, Midvale, UT… more
    Zions Bancorporation (05/16/25)
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  • Epic Sr. Analyst - Quality

    University of Miami (Miami, FL)
    …Health System, "UHealth", IT Department has an exciting opportunity for a Full-time Epic Sr. Analyst - Quality and Population Health. The Epic Sr. Analyst - ... function, and access. + Serves as a primary support contact for application end‐users. + Initiates the design, development,...safeguards University assets. Department Specific Functions: As an Epic Analyst - Quality and Population Health, you… more
    University of Miami (05/31/25)
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  • Quality Analyst , Crisis Services,…

    City of New York (New York, NY)
    …the consistent application of contact -handling standards across contact types. - Use quality tool to rate contact center staff and ensure that ... including Mobile Crisis and Crisis Respite. Position Summary: The Quality Analyst will report to the Supervisor...evaluate calls, chats, and texts to/from DOHMH's behavioral health contact center . This includes listening to call… more
    City of New York (05/14/25)
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  • Supplier Quality Analyst

    Kelly Services (Barceloneta, PR)
    …us, it's all about finding the job that's just right. **Purpose:** The Quality Analyst is responsible for resolution of issues with suppliers (investigations ... you. How about this one? We're seeking an **QA Analyst ** to work with one of our top global...new and existing processes that ultimately impact vendor product quality assurance. Establish and document contact with… more
    Kelly Services (05/15/25)
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  • Global Security - Command Center

    JPMorgan Chase (Columbus, OH)
    …challenge the status quo and provide diverse perspective + 1+ year of contact center experience + Strong understanding of security operations concepts with ... Join our Team as Command Center Specialist to help safeguarde our firm's employees...environment, to meet tight deadlines and consistently produce high quality products + Demonstrated ability to effectively communicate +… more
    JPMorgan Chase (05/14/25)
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