- Capgemini (New York, NY)
- Architect - Contact center Choosing...NY/NC * Lead the design and implementation of cloud-based contact center solutions using platforms such ... as Genesys Cloud, Amazon Connect, NICE CXone, Five9, or Cisco Webex Contact Center . * Architect omnichannel experiences across voice, chat, messaging, email,… more
- AIG (Jersey City, NJ)
- … contact center platform. Responsibilities: + Design, planning and support of contact center solutions and migrations (Genesys Cloud). + Develops high ... time of delivery. + Interfaces with and assists the Contact Center Architect to contribute...Prior experience of Avaya CM and NICE call recording solutions preferred. + Able to develop self and others… more
- Amazon (Seattle, WA)
- …Engineering, related field, or equivalent experience - 3+ years of experience as a contact center technology architect , enterprise IT Architect or ... senior contact center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys,… more
- Amazon (New York, NY)
- …facing resources - 5+ years of experience building integrations across WFM, CRM, and contact center solutions or experience with communications protocols and ... with the expertise and scale needed to build innovative solutions for their most complex challenges. The Area Specialist...Team is made up of deep CX and Enterprise Contact Center domain experts who work directly… more
- Amazon (Arlington, VA)
- …practitioner with hands-on experience working on the design, development and deployment of contact center solutions at scale Preferred Qualifications - AWS ... Engineering, related field, or equivalent experience - 3+ years of experience as a contact center technology architect , enterprise IT Architect or… more
- State of Connecticut, Department of Administrative Services (Hartford, CT)
- …roadmap for the Authority's information technology systems. The IT Solution Architect understands the business context for solutions to the Authority's ... potential options, selecting the most optimal alternative. The IT Solution Architect assures solutions are...which specializes in determining foreign education equivalencies to the contact listed below by the closing date on the… more
- OneMain Financial (Baltimore, MD)
- …technical expertise, project management skills, and a collaborative mindset to deliver seamless contact center solutions . Title: Lead Platform Engineer (IC3) ... applications that provide a positive customer experience and streamline contact center operations. Architect the...trunks, and dial patterns, ensuring proper integration with cloud-based contact center solutions . Requirements +… more
- Concentrix (Richmond, VA)
- …role that is responsible for solutioning the professional services work required to create contact center automation solutions for clients. This role also ... Job Title: Senior Solution Architect -Customer Experience - CX Solutioning...deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to… more
- Zions Bancorporation (Midvale, UT)
- …of the future, today. We are currently looking for an experienced Senior Data Solution Architect that will focus on leading the architectural design of ... will: + Work with business and technical leaders to architect solutions that encompass data processing/integration, data...minimum of five years of experience as a data solution architect , actively promoting and utilizing industry… more
- Global Foundries (Austin, TX)
- …business partner * Provide delivery support and assist in resolving open Team Center Solution architecture related risks and issues - by leveraging experience. ... Responsibilities: + Overall experience of 10 years as Lead Solution Architect PLM role with at least...provide technical leadership to development teams and ensure that solutions meet industry best practices. You will provide guidance… more
- Global Foundries (Austin, TX)
- … Center and CRM MS- Dynamics across five releases. Position Title : SAP Functional Solution Architect - Mfg SAP QM Consultant Work Area : Solution ... integration of systems acting as a primary point of contact for the Quality team and related SAP QM...Overall experience of 7 -1 0 years and Lead Solution Architect in QM/PP role for at… more
- Allison Transmission (Indianapolis, IN)
- …Multicultural ERG, Veterans ERG, Toastmasters Club, and more. Job Description: The Solution Architect (SA) will provide leadership and guidance for development ... end of life decisions including being a lead technical contact with vendors to manage agreements and licensing. +...patterns + Develops and presents strategic roadmaps for the solutions + Assess Technology, monitor the current-state solution… more
- Insight Global (Wyoming, MI)
- …selection, and integration planning. Experience with collaboration technologies (such as AppSheet,) and contact center solutions (such as NICE, Zoom, video ... client of Insight Global is looking for a Sr. Solution Architect to join their team in...Knowledge of AI applications in the communication, collaboration, and contact center space (such as NLP, ML,… more
- Zions Bancorporation (Midvale, UT)
- …workforce of the future, today. We are seeking an experienced senior level AI Solution Architect /Designer that will focus on leading the design and architecture ... lead the transformation of engineering and banking through innovative AI technology solutions . The Senior AI Architect Responsibilities and Accountabilities will… more
- Cognizant (Amarillo, TX)
- SAP Solution Architect - Data/MDG COGNIZANT OVERVIEW Cognizant Technology Solutions (NASDAQ: CTSH) is one of the world's leading professional services ... of SAP S4 HANA systems. + Support the implementation of Customer Service Center solutions leveraging SAP S4 HANA capabilities. + Manage Business Process… more
- Insight Global (Chicago, IL)
- Job Description A client in Chicago is looking for a Solution Architect to join their Contact Centers application team. Their key responsibilities are listed ... below: Lead design solutions / solution blue prints, artifacts/ hands on code...and Requirements 8+ years of hands-on technical experience in Contact Center & CX platforms Proven experience… more
- Danaher Corporation (San Diego, CA)
- …the Danaher Business System which makes everything possible. The SAP Finance RAR Solution Architect is responsible for working on SAP Finance/RAR S/4 projects, ... moment of every day, as we develop scalable, groundbreaking solutions to solve the world's most complex health challenges....and Asia. This position is part of the SAP Center of Excellence team and will be onsite in… more
- NVIDIA (TX)
- NVIDIA is seeking a Solutions Architect in Data Center Infrastructure to join our Infrastructure Specialists team. Academic and commercial groups worldwide ... power/cooling systems, cabling and network provisioning and bring-up/validation. As the NVIS Solutions Architect for Datacenter Infrastructure, you will focus on… more
- Amazon (Austin, TX)
- Description Do you like helping customers implement innovative cloud contact center solutions and solve technical problems? Would you like to do this using ... to capture and share best-practice knowledge amongst the AWS solution architect community. You will gain the...years of experience building integrations across WFM, CRM, and contact center solutions or experience… more
- Amazon (Jessup, MD)
- Description Amazon Web Services is seeking an Associate Solutions Architect to support our US Government customers in the Northern Virginia / DC Metro area. ... government customers) and internal AWS teams like Sales and Platform Engineering. As a Solutions Architect on the National Security team, you will serve as a… more
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