- Hills Bank (Hills, IA)
- …Join Hills Bank and let us surprise you with even more perks! SCOPE: The Customer Contact Center Supervisor will support the Hills Bank vision of creating ... "Customers for Life". The Customer Contact Center Supervisor will have attained all of the skill levels outlined in the Customer Contact Center … more
- State of Massachusetts (Brockton, MA)
- …their own and who are able to work, available for work and looking for a job. The Contact Center Supervisor is the first line expert in the areas of State ... procedures for the filing of claims for unemployment insurance benefits. The Contact Center Supervisor provides technical assistance and training to staff on… more
- Peckham, Inc. (Phoenix, AZ)
- …so we can gain a complete view of your experiences* Peckham Inc. - Bilingual Contact Center Supervisor SUMMARY The Bilingual Contact Center ... Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives who handle inbound calls only. The responsibilities… more
- Canon USA & Affiliates (Chesapeake, VA)
- …PM - 9 PM EST (occasional Saturdays) Canon ITS is seeking a dynamic and motivated Contact Center Supervisor to lead a team within our Sales Support Group. ... education - 2-5 years of recent supervisory experience, preferably in a contact center environment - 1-2 years of sales or upselling experience - Experience… more
- Mass Markets (Mesilla, NM)
- …ourselves as a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in ... POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs. + Monitor… more
- Duquesne Light Company (Pittsburgh, PA)
- …innovation and outcomes. We want you to join our team! **Position Summary:** The ** Contact Center Supervisor ** is responsible for managing and overseeing a ... team of call center representatives, ensuring that they meet our high standards...identify improvement opportunities + Assist the Credit and Collections Supervisor in overseeing the daily performance of credit related… more
- Hackensack Meridian Health (Neptune City, NJ)
- …mission to transform healthcare and serve as a leader of positive change. The ** Supervisor , Contact Center ** will be responsible for the daily supervision ... and coordination of the Patient Access Center , a fast-paced centralized contact ...key performance metrics for both quality and production. The supervisor will work towards effectively managing resources, schedules, staff… more
- University of Miami (Medley, FL)
- …Miami/UHealth Department of Uhealth Connect has an exciting opportunity for a Full Time Supervisor , Contact Center to work Remotely. The individual in this ... position is part of the UHealth Connect Contact center and will be responsible for supporting functions that assist in creating and driving a culture of empathy,… more
- Mass Markets (Killeen, TX)
- …pre-employment test. - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and ... Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and… more
- WelbeHealth (Los Angeles, CA)
- …experience within a call center environment that helps maintain contact center volume and operations, referrals/authorizations, medical records, etc. + ... of the Welbe Advocate Hub, the Welbe Advocate Hub Supervisor helps oversee call center operations to provide exceptional customer service to our participants.… more
- M&T Bank (Williamsville, NY)
- …** ** **Overview:** This position is the first level of management within the Contact Center . Directs the daily workflow of an assigned unit of between ... **: Hybrid (Tues + day of choice in-office) at Amherst Center ** **Schedule** **: Open availability required. Typical shifts are Monday-Friday, 9AM-5:30PM… more
- Amazon (Tempe, AZ)
- …our inbound and outbound and administrative (back office) centralized patient support center - Model the ideal team member experience through excellent on-boarding, ... goals and action plans - Partners with Leadership to help determine operational center strategies by evaluating team results and objectives. - Maintains and improves… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- TruGreen (Rochester Hills, MI)
- …customer focus in a way that peers can learn from and replicate + Supports the Contact Center Supervisor (and other leaders as required) in monitoring sales ... employer of choice and "a great place to work!" **Position Overview** The Contact Center Sales Team Lead is a hybrid role sharing dual responsibilities for sales… more
- Wells Fargo (Salt Lake City, UT)
- …business development for investment product and solutions. + Receive direction from Wealth Contact Center Development supervisor and exercise judgment within ... **About this role:** Wells Fargo is seeking a Wealth Contact Center Development Associate to join our Wells Fargo Advisors (WFA) team within Wealth and… more
- Enterprise Mobility (St. Louis, MO)
- …enhance coaching, communication, and leadership while learning about our company and the contact center environment. The Supervisor Trainee program offers ... excited to announce we currently have openings for our Supervisor Trainee program! This program is designed to build...immersed in the culture of Enterprise Mobility and our contact center through booking quality reservations for… more
- AAA Mid Atlantic (Forks, WA)
- …seeking an experienced Travel Sales Supervisor for our dynamic Travel Contact Center ! This position will supervise Associates and oversees daily operations ... supervision and development of all TCC Associates. Monitor, mentor, and support the Contact Center staff in all aspects of daily operations to ensure that all… more
- Sunnova Energy International Inc. (Houston, TX)
- …Technology Support Specialist position is an individual production position and reports directly to a Contact Center Supervisor . The workday as a TSS may be ... Qualifications + A Bachelor's Degree is preferred. + Previous call center experience preferred. + Bi-lingual (English and Spanish) preferred. + Salesforce.com… more
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