- Mass Markets (Killeen, TX)
- …+ Responsible for hiring, coaching and terminating call center employees + Be a subject matter expert on your client's business + Manage remote employees ... pre-employment test. - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- M&T Bank (Williamsville, NY)
- …coordinate daily workflow to meet the objectives of the assigned department. Serve as subject matter expert on procedures, policy and operations to represent ... ** **Overview:** This position is the first level of management within the Contact Center . Directs the daily workflow of an assigned unit of between 10-15… more
- Mass Markets (Mesilla, NM)
- …+ Responsible for hiring, coaching and terminating call center employees + Be a subject matter expert on your client's business + Manage remote employees ... in the industry. We are looking for experienced call center contact tracing supervisors to support commercial...DOES SOMEONE IN THIS ROLE DO? The Customer Service Supervisor position is responsible for ensuring call quality from… more
- Mass Markets (Wichita, KS)
- …workforce management activities and sets performance goals and objectives accordingly + Be a subject matter expert on your client's business + Manage remote ... the industry. We are seeking an experienced Customer Service Supervisor to oversee and coordinate the daily operations of...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- Lowe's (North Little Rock, AR)
- What You Will Do The BDC Support Supervisor is the subject matter expert and is directly responsible for monitoring and supporting the inventory controls ... of the Bulk Distribution Center . The Supervisor is the primary point of contact for BDC/Lowe's leadership and is responsible for monitoring and mentoring the… more
- Microsoft Corporation (Boydton, VA)
- …and Asset Management (IAM) activities. **Warranty Process Management** + Acts as the Subject Matter Expert about Return Merchandise Authorization (RMA) ... As a Senior Data Center Inventory & Asset Technician (DIAT), you will...with escalated procurement issues. **Operational Excellence** + Serves as subject matter expert and models… more
- NextEra Energy (Juno Beach, FL)
- …and overseeing critical daily operations using analytics. The HR Operations Lead serves as a subject matter expert for process and systems, acting as a ... **HR Operations Supervisor ** **Date:** Jun 8, 2025 **Location(s):** Juno Beach,...liaison between the HR4U Contact Center and HR Centers of Excellence… more
- Nebraska Public Power District (North Platte, NE)
- …co-op programs, adherence to the HR recruiting budget, and any other support activities. Subject matter expert for NPPD position management and overall ... **Human Resources Business Partner Supervisor ** Columbus, NE, US, 68602-0499York, NE, US, 68467-0608Norfolk,...team. The position will be the first point of contact for the majority of employee issues at a… more
- The County of Los Angeles (Los Angeles, CA)
- …Keeps up to date on HIPAA, STATE requirements and compliance rules to serve as a subject matter expert . Trains staff and keep them up to date. Completes ... HEALTH INFORMATION MANAGEMENT SUPERVISOR /CORRECTIONAL HEALTH Print (https://www.governmentjobs.com/careers/lacounty/jobs/newprint/4893836) Apply HEALTH INFORMATION… more
- City of Tacoma WA (Tacoma, WA)
- …= 1 year of education Licensing, Certifications and Other Requirements TECHNICAL SUBJECT MATTER EXPERT : Certifications based on assignment Washington ... Development Review Engineering Supervisor , Engineer PE, Principal Salary $127,420.80 - $179,400.00...to the supplemental questions evaluated by a panel of subject matter experts. These questions will be… more
- Bassett Healthcare (Cooperstown, NY)
- …the patients lobby experience, and completion of all referral duties. Acts as a subject matter expert in scheduling functions and departmental protocols Acts ... Office Assistant II serves as the first point of contact for patients within the Bassett Healthcare Network. This...as a subject matter expert in registration… more
- Bassett Healthcare (Cooperstown, NY)
- …and managed care information. Demonstrates a high level of understanding or acts as a subject matter expert for certain facets of the job (ie Scheduling, ... Office Assistant II serves as the first point of contact for patients within the Bassett Healthcare Network. This...and completion of all referral duties. Acts as a subject matter expert in scheduling… more
- Transdev (North Las Vegas, NV)
- Dispatch Supervisor Transdev in Las Vegas, NV is hiring a...(VDS, Zonar, AVL, etc.) which requires serving as a subject matter expert on the tools ... BOC Dispatch Supervisor . Our Lead Dispatcher ensures the Dispatch team fills...of 2-3 years of transit supervisory experience preferred. + Subject to a DOT drug testing and physical if… more
- Bon Secours Mercy Health (Springfield, OH)
- …__ + Provide comprehensive pharmaceutical care to a focused population and serve as a subject matter expert in area of specialty + Patient focused activities ... systems and automation Computer knowledge - MS Office, spreadsheets, PowerPoint(R), drug databases Subject matter expert for medications in area of practice,… more
- Banner Health (Tucson, AZ)
- …department utilization of software systems specific to functional area. 4. As a subject matter expert , ensure appropriate procedures and guidelines are ... recognizes when to escalate issues to leadership. Acts as a team resource to contact center agents assisting with questions and complex scenarios that require… more
- Fresenius Medical Center (Lake Bluff, IL)
- …the coordination of customer service orders in a timely and accurate manner. + Serve as subject matter expert ( SME ) by providing support to additional ... as required. + Serve as the primary point of contact for patients and/or healthcare providers to ensure the...+ Assist with various projects as assigned by direct supervisor . + Other duties as assigned **Additional responsibilities may… more
- TEKsystems (Oakland, CA)
- …team schedules while ensuring consistency in provider patient templates. * Collaborate with subject matter expert Managers to maintain accountability for ... Educators/Population Health Specialists, etc. * Serve as backup for Center Supervisor (s) during absences or as delegated...office. * Serve as the main point of operational contact for lab-related coordination and escalation. * Ensure a… more
- Paycom Online (Phoenix, AZ)
- …work in the United States + Not a remote work position **RESPONSIBILITIES** + Acts as Subject Matter Expert and first level support for the operation and ... Primary point of contact for Data Center technologies and...time at keyboard/terminal** + **Maintain effective working relationships with supervisor and coworkers** + **Work flexible hours, including weekends… more
- City and County of San Francisco (San Francisco, CA)
- …or CMIPS II, to simulate real-world cases and enhance practical learning. + Serves as a subject matter expert ( SME ) and provides expert guidance ... federal requirements. + Reviews targeted tasks, phone calls, and supervisor quality assurance forms to ensure quality of customer...+ Serves as subject matter expert and first point of contact for… more
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