- TruGreen (Rochester Hills, MI)
- …make TruGreen an employer of choice and "a great place to work!" **Position Overview** The Contact Center Sales Team Lead is a hybrid role sharing dual ... in an inside sales environment. This role will support Contact Center leadership with delegated responsibilities around...team performance. + Accepts other delegated responsibilities from Contact Center leadership as needed to support… more
- Cedars-Sinai (Los Angeles, CA)
- …ID** : 14054 **Working Title** : Admissions Team Lead - Patient Access Contact Center - Specialty Clinics Team - Full-Time, Hybrid, Days **Department** ... **Job Description** **Grow your career at Cedars-Sinai!** The Admission Team Lead monitors and coordinates the daily operations of assigned unit. Coordinates patient… more
- Aspirus Ironwood Hospital (Wausau, WI)
- …Health in Wausau, WI is seeking a TEAM LEAD REGISTERED NURSE to join our Contact Center team ! The Team Lead - RN utilizes the nursing process when ... aspirus.org. Click here (https://www.aspirus.org/about) to learn more. Position TEAM LEAD REGISTERED NURSE - NURSING CONTACT CENTER Location Req ID 97542 more
- Nuveen Investments (Frisco, TX)
- …Level** 7PL **Required Skills:** + 3+yrs of work experience + 2+yrs of Contact Center or Customer Service experience + Experience coaching and developing ... contact center or customer service teams. +... contact center or customer service teams. + Series 6 or...application please use one of the below options to contact our accessibility support team : Phone: ###… more
- Aspirus Ironwood Hospital (Wausau, WI)
- …WI is seeking a VP - SYSTEM PATIENT SERVICE CENTER to join our NURSING CONTACT CENTER team ! The Vice President (VP), System Patient Service Center ... oversight for the enterprise-wide Access & Referral and Nurse Contact Center operations of Aspirus Health. This...a member of the Aspirus Medical Group Executive Leadership Team reporting directly to the SVP- Ambulatory Services &… more
- University of Virginia (Charlottesville, VA)
- …share a common bond: to pursue excellence in everything we do for our patients. As a Contact Center team member at UVA Health, you will be an integral member ... of a team dedicated to providing compassionate care. Contact Center team members are the face of UVA Health - you are often the first contact for our… more
- Aspirus Ironwood Hospital (Wausau, WI)
- …DIRECTOR- ACCESS & REFERRALS AND NURSE CONTACT CENTER to join our NURSING CONTACT CENTER team ! Under the direction of the Vice President - System ... Service Center , the Director of Access & Referrals and Nurse Contact Center provides leadership, coordination, and operational oversight for Scheduling &… more
- EverBank (Irvine, CA)
- …Information** This role will serve as a ** Team Lead** within the Contact Center team , supporting our **Vendor Equipment Finance** business. **Posting ... ** Contact Center Specialist Lead** The ...** Contact Center Specialist Lead** The Contact ...abandonment rate, calls completed, and customer satisfaction. + Coaches team members on client questions and assists with the… more
- Stanford Health Care (Newark, CA)
- …Health Care is seeking a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team . The Reporting Analyst for Contact ... developing, and maintaining reporting solutions that provide actionable insights into contact center performance. This role supports operational leaders,… more
- WestRock Company (Atlanta, GA)
- The opportunity: The Employee Contact Center team plays a key role in the planning, implementation, and support of key people programs and processes. Our ... and supporting people to ensure seamless experience and resolution. The Employee Contact Center team supports Smurfit-Westrock\u2019s people services in… more
- Abbott (Alameda, CA)
- …motivated, customer-focused **Senior Contact Center Engineer** to join our growing Contact Center Services team . In this role, you will support ... the implementation of the Five9 cloud-based contact center platform. You'll collaborate with team members,...contact center platform. You'll collaborate with team members, business partners, and Five9 to ensure seamless… more
- GE Appliances, a Haier company (Louisville, KY)
- …contact resolution (FCR), and CSAT. **Remote Workforce Enablement (10%):** + Manage the contact center Digital Technology team , consisting of an IT leader ... with 15 direct reports, to meet the ongoing daily DT needs of a contact center organization. + This team is responsible for remote contact center … more
- NJM Insurance (Parsippany, NJ)
- …customers with an exceptional Auto Claims Experience - 7 years in a row! Our Contact Center team enjoy: + Salary begins at $51,120.55 with the potential to ... a 6-time recipient of the Forbes Best Employers in New Jersey about joining our Contact Center ! Join a best-in-class team that has been certified by JD Power… more
- Boscov's Department Store, LLC (Laureldale, PA)
- …that's why we provide a competitive compensation and benefits package. As a member of our contact center operations team you will be eligible to receive: + ... to learn about the ecommerce side of the business? Then join our care center team today! Our Care Center Representatives are the front lines to assisting… more
- Mass Markets (Mesilla, NM)
- …pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage end-to-end recruitment for contact center roles, including agents, team leads, ... industry-leading organization. We are hiring a proactive and people-oriented Contact Center Recruiter to support our talent...of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We… more
- American Airlines (Dallas, TX)
- …love this job** + This job is a member of the Contact Center - Reporting and Analytics Team within the Customer Operations and Excellence organization. ... outcomes. **What you'll do** + Leads and develops a team of Analysts responsible for reporting and analytics over...data visualization. + Executes the strategic data vision for Contact Center analytics, ensuring that data is… more
- Aspirus Ironwood Hospital (Wausau, WI)
- …Every. Single. Day. Aspirus Health in Wausau, WI is seeking a Manager - Patient Contact Center to join our team ! The manager provides leadership, direction, ... and supervises, plans, organizes, and directs all aspects of the Nurse Contact Center to ensure accomplishment of its objectives. Identifies opportunities… more
- DXC Technology (Plano, TX)
- …transformation. **Essential Job Functions:** + Oversees the day-to-day operations of the contact center operations Workforce Management team supporting ... projects/analysis- both internal and client facing + Lead and support contact center technology launches and upgrades representing the business with IT execution… more
- Peckham, Inc. (Battle Creek, MI)
- … Contact Center Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives. The responsibilities ... + Provide departmental leadership in the Contact Center + Coach, monitor, and train team ...as assigned SUPERVISORY RESPONSIBILITIES This position will supervise a team of Contact Center Customer… more
- Walmart (Orlando, FL)
- …to handle customer requests Escalation matrices Customer request process lifecycleManages contact center operations and supports new initiatives Interprets ... are listed, there are no minimum qualifications._ 1 year's experience in retail, contact center operations, or a related area. **Preferred Qualifications **… more
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