- USAA (Colorado Springs, CO)
- …will be responsible for leading the workforce management functions within USAA Bank Contact Centers. Responsibilities of lead team include creation of ... base schedules for all new hire contact center service representatives, schedule alignment to...reporting and/or real-time resource management. 3 years of direct team lead or management experience. Demonstrated ability… more
- Helen Ross McNabb Center (Morristown, TN)
- …choices in where you work make the decision to work where you are valued! Join the McNabb Center Team as the Hamblen CSU Team Leader today! The Hamblen CSU ... Hamblen CSU Team Leader Help Others, Make a Difference, Save...Leader will also serve as liaison with CSU Reception Center Staff in assisting with admission and discharge planning… more
- Sunrun (Kahului, HI)
- …Senior Electrical Foreman, Construction Supervisor and the centralized scheduling Field Service Team . E SSENTIAL DUTIES AND RESPONSIBILITIES Organize, lead , and ... a company and brand that puts power at the center of life. And we're doing it by designing...independently and as a member of the Performance O&M team . This position will interact closely with the customers,… more
- Geisinger (Wilkes-Barre, PA)
- …proximity to New York City, Harrisburg, and Philadelphia. Position Details Please contact Jenna Spatafore, Lead Provider Recruiter at ###@geisinger.edu or ###. ... to join a well-established cancer program at Geisinger Wyoming Valley Medical Center in Wilkes-Barre, PA. Job Duties This position is malignant hematology focused… more
- Unknown (San Francisco, CA)
- …scalability goals. This role is pivotal in driving operational excellence across contact center , claims administration, and quality assurance departments, with a ... Role The Company is seeking a VP, Operations to lead a transformative initiative in customer and partner support...experience in operations management, with a strong background in contact center , claims, quality assurance, and vendor… more
- Ochsner Health System (New Sarpy, LA)
- …our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at ### (select option 1) or ... has never changed - our commitment to serve, heal, lead , educate, and innovate. We believe that every award...today! This job, as a part of a multidisciplinary team , assumes responsibility for the operation of the heart… more
- Unknown (Atlanta, GA)
- …aspects of the company's operations, from lending and collections to marketing and contact center management. Applicants must have a Bachelor's degree in ... influencing abilities, and a comprehensive understanding of how to lead an organization to the next level. The SVP...SVP will be a key partner with the executive team and the board, advocating and promoting the strategic… more
- TruGreen (Rochester Hills, MI)
- …employer of choice and "a great place to work!" **Position Overview** The Contact Center Sales Team Lead is a hybrid role sharing dual responsibilities ... team performance. + Accepts other delegated responsibilities from Contact Center leadership as needed to support...Abilities** + Strong Verbal and Written Communication Skills + Team Lead should have dynamic facilitation skills,… more
- Aspirus Ironwood Hospital (Wausau, WI)
- …WI is seeking a TEAM LEAD REGISTERED NURSE to join our Contact Center team ! The Team Lead - RN utilizes the nursing process when assisting ... aspirus.org. Click here (https://www.aspirus.org/about) to learn more. Position TEAM LEAD REGISTERED NURSE - NURSING CONTACT CENTER Location Req ID 97542 more
- Walmart (Orlando, FL)
- …to handle customer requests Escalation matrices Customer request process lifecycleManages contact center operations and supports new initiatives Interprets ... are listed, there are no minimum qualifications._ 1 year's experience in retail, contact center operations, or a related area. **Preferred Qualifications **… more
- OneMain Financial (Baltimore, MD)
- We are seeking a CCaaS Lead Engineer to join our growing Contact Center and Telephony team and lead the deployment, integration, and maintenance of ... our CCaaS ( Contact Center as a Service) solutions. The...center solutions. **In the Role you will:** + Lead the design, deployment, and configuration of Nice CXOne… more
- Mass Markets (Killeen, TX)
- …We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO environment. You will be responsible ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client… more
- Cedars-Sinai (Los Angeles, CA)
- …that need our care the most. **Req ID** : 14054 **Working Title** : Admissions Team Lead - Patient Access Contact Center - Specialty Clinics Team - ... **Job Description** **Grow your career at Cedars-Sinai!** The Admission Team Lead monitors and coordinates the daily operations of assigned unit. Coordinates… more
- EverBank (Irvine, CA)
- …This role will serve as a ** Team Lead ** within the Contact Center team , supporting our **Vendor Equipment Finance** business. **Posting End ... ** Contact Center Specialist Lead **...** Contact Center Specialist Lead ** The Contact...abandonment rate, calls completed, and customer satisfaction. + Coaches team members on client questions and assists with the… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... adherence to corporate policies and procedures Key Responsibilities: + Lead and manage a team of 15-25...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- State of Colorado (Pueblo, CO)
- …Lead - Health Care Tech III - Pueblo Regional Center Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/5192150) Apply House Lead - Health ... Care Tech III - Pueblo Regional Center Salary $1,769.60 - $1,867.20 Biweekly Location Pueblo, CO...Status Non-Exempt; position is eligible for overtime compensation. Department Contact Information ###@state.co.us How To Apply Please submit an… more
- Amazon (Arlington, VA)
- …optimal and gratifying by way of consistency, reliability and attention to detail. The Technical Team Lead (TTL) is responsible for ensuring that the FOC team ... Operations Center is responsible for 24X7 monitoring of the data center 's physical infrastructure. This team ensures that the customer experience will… more
- Mount Sinai Health System (Huntington, NY)
- **Job Description** **Access Center Lead Agent - Hicksville, Long Island- OFFS** **Strength Through Diversity** Groundbreaking science. Advancing medicine. ... Healing made personal. **Job Title: Access Center Lead Agent** The Lead ...desk and office activity, or functions as point of contact in the Supervisor's absence. **_Roles & Responsibilities:_** +… more
- GE Appliances, a Haier company (Louisville, KY)
- …contact resolution (FCR), and CSAT. **Remote Workforce Enablement (10%):** + Manage the contact center Digital Technology team , consisting of an IT leader ... revenue, and owner experience. The Director will build and lead a dedicated AI and Digital Innovation team...to meet the ongoing daily DT needs of a contact center organization. + This team… more
- University of Southern California (Los Angeles, CA)
- …and USC Health Sciences Campus. Under the direction of the Access Center Leadership, the Lead will serve as the point of contact for the team members, ... balancing, scheduling and leads daily huddles. In addition, the Lead will act as the service recovery contact...all interactions. + 6. Contributes effectively as a productive team member to the Patient Access Center … more
