- M&T Bank (Buffalo, NY)
- …onsite and in person collaboration the other three days._ Manages the activities of our Contact Center Technology support team (ECCI - Off The Hook) ... **Extensive** **Call Center Technology or Contact Center Technology ** **experience** +...Preferred:** + Bachelor's degree + Minimum of 10 years' technology management or large program leadership experience… more
- Hilton (Indianapolis, IN)
- …Seven \(7\) years or more of work experience in product, customer experience, high\-volume contact center technology , customer support or related field + ... programs and benefits such as: + Go Hilton travel program : 110 nights of discounted travel with room rates...\(10\) or more years' experience in a product\-related, high\-volume contact center technology or customer… more
- AIG (Jersey City, NJ)
- …processes and procedures. + Leads API design between the Contact Center platform, business applications and technology partners. Including cross working with ... customers to manage risk. Join us as a Senior Contact Center Engineer to play your part...member of the team. Make your mark in Information Technology At AIG, technology is at the… more
- Alaska Airlines (Seatac, WA)
- … Center Operations & Technology oversees contact routing, contact center technology , workforce planning, operational performance and budgeting for ... planning, and workforce management. + Develops and executes the contact center technology vision and...medical, dental and vision benefits + Generous 401k match program + Quarterly and annual bonus plans + Generous… more
- Quality Technology Services, LLC (Phoenix, AZ)
- …and managing the design, pre-construction and construction activities on a given data center construction project. The Program Manager will interact on a daily ... with Facilities, Contractors, Designers, Engineers, Commissioning Agents, Vendors, and Data Center Operations staff and should have both written and oral… more
- Mass Markets (Las Cruces, NM)
- …ourselves as a trusted partner in the industry. We are looking for bilingual contact center representatives to support inbound and outbound customer service and ... vary by site and project. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Quality Technology Services, LLC (Phoenix, AZ)
- … construction project-specific quality programs in alignment with the QTS Quality Assurance Program . The QAM will interact with data center construction project ... place to grow your career! (https://vimeo.com/727409140/ff26de87d4) The **Quality Assurance Program Manager** (QAM) is primarily responsible for leading the… more
- Zoom (Atlanta, GA)
- What to Expect We are looking for a Contact Center Business Development Representative (BDR) to join our growing team. In this role, you will play a critical ... upmarket enterprise segment, focusing on strategic engagement with key decision-makers in the Contact Center as a Service (CCaaS) space. This role requires… more
- Capgemini (New York, NY)
- Architect - Contact center Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be ... help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world....NY/NC * Lead the design and implementation of cloud-based contact center solutions using platforms such as… more
- Mass Markets (Killeen, TX)
- …pre-employment test. - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and ... the actions of others + Superior knowledge of call center tools and technology used to manage...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- Mass Markets (Savannah, GA)
- …requests, providing solutions or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy. As a ... trusted partner in the industry. We are looking for contact center agents to support inbound and...highly trained expert on products, technology , and business process you will work on behalf… more
- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector clients. ... to report to work at one of our physical contact center locations. To be considered for...ways to improve the internal processes and sales results program wide. The Customer Service Supervisor conducts regular business… more
- Mass Markets (Mesilla, NM)
- …ourselves as a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic ... Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets...country where the job is based. Subject to the program and location of the position + Must be… more
- Mass Markets (Wichita, KS)
- …as a trusted partner in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO ... contact center . This leadership role is responsible...country where the job is based. Subject to the program and location of the position + Must be… more
- University of Virginia (Charlottesville, VA)
- …School of Medicine Division of Endocrinology and Metabolism (Department of Medicine) and The Center for Diabetes Technology (the " Center ") is seeking a ... the Department of Medicine, Division of Endocrinology, and the Center for Diabetes Technology (CDT). Rank and...pancreas (AP) algorithms. Professor Sue Brown, MD leads the Center 's clinical trials program including some of… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for entry-level call center representatives to support ... for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced...new training material to stay up-to-date on changes to program knowledge, systems, and processes + Adhere to all… more
- Motion Recruitment Partners (North Chicago, IL)
- …remote** opportunity for a driven **Senior Delivery Lead** to work in our client's Contact Center Solutions Technology team. This team within their BTS ... Technology enables the rest of their associates in Contact Center Operations carry out its mission...delivery of defined deliverables as part of a larger program and almost always requires engagement from multiple teams.… more
- Xcel Energy (Eau Claire, WI)
- …are scheduled for May & June of 2025** **Position Summary** The Customer Contact Center Representative plays a pivotal role in ensuring customer satisfaction ... complex electric and gas rate options across multiple service territories. Customer Contact Center Representatives will process critical orders in high-pressure… more
- Mass Markets (Pembroke, GA)
- …as a trusted partner in the industry. We are seeking a motivated and results-driven Contact Center Sales Agent to join our dynamic team. In this role, you ... to resolve issues as applicable + Utilize systems and technology to complete account management tasks + Accurately document...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
- Mass Markets (Mesilla, NM)
- …a trusted partner in the industry. We are hiring a proactive and people-oriented Contact Center Recruiter to support our talent acquisition efforts in a ... talent to meet the staffing needs of our growing contact center operations. To be considered for...country where the job is based. Subject to the program and location of the position + Must be… more
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