- Novo Nordisk Inc. (Plainsboro, NJ)
- … Support Data Intelligence is responsible for process improvement, technology , analytics, and reporting initiatives across the NovoCare® Patient Affordability and ... aligned and connected organization that puts empathy at the center , powered by insight and foresight. We develop an...Access Support Platform. Oversight, maintenance, and ongoing enhancements related to… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …unmet medical needs of people globally by leveraging our world-class science and technology . With more than 125 years of scientific expertise and a presence in ... Summary: Manage Local/Global Pharmacovigilance (PV) service providers responsible for Call Center , individual safety case processing, and aggregate reporting for DSI… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …and serves as a key member of the Novo Nordisk US Operations (USO) AI Center of Excellence. The individual will lead and manage a team of data scientists, including ... to ensure responsible and efficient application of AI technologies.To help drive the Center of Excellence's mission, this role will manage, mentor, and expand a… more
- CTG (Phoenix, AZ)
- **CTG is seeking to fill a Contact Center Solution/ Technology Architect opening for our client in Phoenix, AZ.** **Location:** Phoenix, AZ **Duration:** 6 ... evaluation and selection experience. **Experience:** + Minimum 7 years of experience in Contact Center solution architecture and technology implementation. +… more
- General Dynamics Information Technology (Fairfax, VA)
- …and verify information + Manage a high volume of calls in an inbound contact center environment supporting individuals, families, and businesses that have been ... available in: + Bossier City, LA. (https://gdit.wd5.myworkdayjobs.com/External\_Career\_Site/job/Any-Location--Remote/XMLNAME--500-Bonus National-Assistance- Contact - Center -Professional 1775-hr-Bossier-City--SEASONAL-\_RQ201370) + Natchitoches, LA… more
- Mass Markets (Wichita, KS)
- … Representative to provide first-level support for technical issues in our contact center . You will assist customers with troubleshooting, product setup, and ... + 1-2 years of technical support or IT helpdesk experience in a contact center . + Strong knowledge of operating systems, browsers, and common software. +… more
- Walmart (Bentonville, AR)
- …** **What you'll do ** Location: Bentonville, AR **Group Director, Contact Center - Operations and Marketplace Seller Support ** Overview As the Group ... Performance, Strategy & Analytics, and the Seller Connection-our new center of excellence for Marketplace support . Key...requires a visionary leader with deep experience in eCommerce contact center operations, a passion for delivering… more
- AIG (Jersey City, NJ)
- …also lead the vulnerability management and security processes of the contact center platform. Responsibilities: + Design, planning and support of contact ... + Leads API design between the Contact Center platform, business applications and technology partners....succeed + 10+ years of experience in enterprise level contact center delivery, integration, and support… more
- Mass Markets (Wichita, KS)
- …ourselves as a trusted partner in the industry. We are seeking dedicated and compassionate Contact Center Support Agent to join our team. In this role, ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Kyndryl (Atlanta, GA)
- …and implement customer experience (CX) transformation strategies. + Drive modernization of contact center technology platforms, including cloud-based CCaaS ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- UIC Government Services and the Bowhead Family of Companies (San Antonio, TX)
- **Overview** BROOKE ARMY MEDICAL CENTER (BAMC) INFORMATION TECHNOLOGY (IT) SUPPORT (BAMCIT): Bowhead seeks individuals to network with relative to a ... potential opportunity supporting theGeographic Service Providers (GSP) Brooke Army Medical Center (BAMC) IT Support Services directorate located in San Antonio,… more
- UCLA Health (Los Angeles, CA)
- …of communications technology and architecture for UCLA Health's Enterprise Contact Center , including the design, planning, assessment, and implementation of ... day-to-day support of the 24 x 7 contact center production environment. This is a...large network enterprise environment with PCCE and Unified Communications technology , and with hands on network design/ support … more
- Zoom (Raleigh, NC)
- …customer experience + Troubleshooting and resolving technical issues related to contact center solutions + Providing training and support to end users on ... able to adapt to changing technology and business requirements in the contact center environment Salary Range or On Target Earnings: Minimum: $146,000.00… more
- Mass Markets (Las Cruces, NM)
- …ourselves as a trusted partner in the industry. We are looking for bilingual contact center representatives to support inbound and outbound customer service ... needs, and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales... support , inside sales, back-office, chat, or administrative support in a contact center … more
- Wawa, Inc. (IA)
- …knowledgebases, as well as one-on-one coaching. + Our Contact Center Representatives work across many departments including Technology , Store Operations ... At Wawa, our Contact Center Representatives are the friendly...apps open and able to adapt quickly to changing technology . + Quickly analyze problems and troubleshoot with limited… more
- Interactive Government Holdings, Inc. (Springfield, VA)
- … Contact Center Program Staff for the Defense Health Agency's inTransition Support Services Contact Center . inTransition Support Services will ... Holdings, Inc. (IGH) is a leading professional services and technology provider to the Federal Government. Our mission is...Component, National Guard, Coast Guard, and veterans. Provide inTransition Support Services through a contact center… more
- Banner Health (Phoenix, AZ)
- …tech support , reservations, physician referral or other specialized contact center operations. Additional related education and/or experience preferred. ... a Call Center Associate Manager for their ** Contact Center ** department. You will be responsible...opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating… more
- Mass Markets (Killeen, TX)
- …requests, providing solutions, or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy. As a ... trusted partner in the industry. We are looking for contact center agents to support ...highly trained expert on products, technology , and business processes, you will work for some… more
- WSP USA (San Francisco, CA)
- …work in ITIL structured environments. **Key Responsibilities:** + Manage, maintain, and support Genesys Cloud contact center platform, including ... service. + Maintain CX design documentation, standards, and procedures for contact center systems + Provide technical support and training to end-users and… more
- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector ... in customer service, technical support , inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
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