- Novo Nordisk Inc. (Plainsboro, NJ)
- …and serves as a key member of the Novo Nordisk US Operations (USO) AI Center of Excellence. The individual will lead and manage a team of data scientists, including ... to ensure responsible and efficient application of AI technologies.To help drive the Center of Excellence's mission, this role will manage, mentor, and expand a… more
- M&T Bank (Buffalo, NY)
- …for onsite and in person collaboration the other three days._ Manages the activities of our Contact Center Technology support team (ECCI - Off The Hook) ... years' leadership experience + **Extensive** **Call Center Technology or Contact Center Technology ** **experience** + Capable of working on multiple… more
- Hilton (Indianapolis, IN)
- …or more of work experience in product, customer experience, high\-volume contact center technology , customer support or related field + Experience in ... \(10\) or more years' experience in a product\-related, high\-volume contact center technology or customer experience/customer support roles + Experience… more
- Comerica (Auburn Hills, MI)
- Job Description Technology Manager, Contact Center Comerica is seeking a highly skilled and strategic technology leader to join our team as Manager, ... enhancing the technology stack that powers our contact center operations. You will oversee Amazon...overall business objectives. + Ensures compliance and control activities support technology and enterprise business objectives and… more
- Mass Markets (Garden City, GA)
- … Representative to provide first-level support for technical issues in our contact center . You will assist customers with troubleshooting, product setup, and ... + 1-2 years of technical support or IT helpdesk experience in a contact center . + Strong knowledge of operating systems, browsers, and common software. +… more
- Walmart (Bentonville, AR)
- …** **What you'll do ** Location: Bentonville, AR **Group Director, Contact Center - Operations and Marketplace Seller Support ** Overview As the Group ... Performance, Strategy & Analytics, and the Seller Connection-our new center of excellence for Marketplace support . Key...requires a visionary leader with deep experience in eCommerce contact center operations, a passion for delivering… more
- AIG (Jersey City, NJ)
- …also lead the vulnerability management and security processes of the contact center platform. Responsibilities: + Design, planning and support of contact ... + Leads API design between the Contact Center platform, business applications and technology partners....succeed + 10+ years of experience in enterprise level contact center delivery, integration, and support… more
- Mass Markets (Wichita, KS)
- …ourselves as a trusted partner in the industry. We are seeking dedicated and compassionate Contact Center Support Agent to join our team. In this role, ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Alaska Airlines (Seatac, WA)
- … Center Operations & Technology oversees contact routing, contact center technology , workforce planning, operational performance and budgeting for ... planning, and workforce management. + Develops and executes the contact center technology vision and...objectives. + Prepares written proposals and business cases to support recommendations. + Stays abreast of industry advances and… more
- UIC Government Services and the Bowhead Family of Companies (San Antonio, TX)
- **Overview** BROOKE ARMY MEDICAL CENTER (BAMC) INFORMATION TECHNOLOGY (IT) SUPPORT (BAMCIT): Bowhead seeks individuals to network with relative to a ... potential opportunity supporting theGeographic Service Providers (GSP) Brooke Army Medical Center (BAMC) IT Support Services directorate located in San Antonio,… more
- UCLA Health (Los Angeles, CA)
- …of communications technology and architecture for UCLA Health's Enterprise Contact Center , including the design, planning, assessment, and implementation of ... day-to-day support of the 24 x 7 contact center production environment. This is a...large network enterprise environment with PCCE and Unified Communications technology , and with hands on network design/ support … more
- Mass Markets (Las Cruces, NM)
- …ourselves as a trusted partner in the industry. We are looking for bilingual contact center representatives to support inbound and outbound customer service ... needs, and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales... support , inside sales, back-office, chat, or administrative support in a contact center … more
- Georgetown Univerisity (Washington, DC)
- …duties. + Communicate effectively with applicants, current students, faculty, and staff. + Support and ensure the seamless transfer of technology and course ... world. Requirements As a top academic health and science center in the United States, Georgetown University Medical ...exams (taken by SMP students), lecture captures and other technology . The Tech and Academic support position… more
- Mass Markets (Savannah, GA)
- …requests, providing solutions or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy. As a ... trusted partner in the industry. We are looking for contact center agents to support ...highly trained expert on products, technology , and business process you will work on behalf… more
- Zoom (Atlanta, GA)
- What to Expect We are looking for a Contact Center Business Development Representative (BDR) to join our growing team. In this role, you will play a critical ... upmarket enterprise segment, focusing on strategic engagement with key decision-makers in the Contact Center as a Service (CCaaS) space. This role requires… more
- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector ... in customer service, technical support , inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
- Sacramento Credit Union (Sacramento, CA)
- …resolution skills. + Demonstrated leadership ability. + Demonstrated acumen related to contact center technology ; computer skills, including Microsoft Word, ... achieved. Ensures that daily operations achieve business objectives. + *Provides leadership and support to Contact Center team; ensures a competent,… more
- Mass Markets (Killeen, TX)
- …pre-employment test. - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and ... the actions of others + Superior knowledge of call center tools and technology used to manage...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- Capgemini (New York, NY)
- …the lead architect across large-scale transformation programs in the contact center and customer service domain. * Support pre-sales and business development ... Architect - Contact center Choosing Capgemini means choosing...help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.… more
- Mass Markets (Mesilla, NM)
- …questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet ... in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
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