- MassMutual (Springfield, MA)
- … Analytics leads the operations-wide strategy for advisor and client/ customer experience insights. This role oversees the VOC program , transforming feedback ... groups-to deepen experience insights across the advisor and client/ customer journey. Experience Analytics Program Management - Lead the collection,… more
- Gilead Sciences, Inc. (Foster City, CA)
- …meeting expected yearly program and project budgets. Set the framework for customer experience and program strategy (inclusive of financial support, ... Associate Director, Patient Access Solution Program Strategy United States - California - Foster...and execution of patient support programs to ensure exceptional customer experience and appropriate, compliant, operational excellence,… more
- Mvp VC (San Francisco, CA)
- …in a fast-paced, development-heavy environment with shifting priorities. Demonstrated customer -facing experience Excellent program management skills: ... Senior Satellite Program Manager We're looking for a Senior Satellite...mission integration and launch campaign execution. Represent Loft in customer meetings, milestone reviews, and supplier engagements. Report into… more
- RingCentral (Belmont, CA)
- …resolution for enterprise customers. You will manage projects, coordinate customer relations, and facilitate cross-functional collaboration. The ideal candidate has ... over 10 years of experience , strong problem-solving skills, and holds relevant project management certifications. This role offers a flexible work environment,… more
- Gilead Sciences, Inc. (Foster City, CA)
- …meeting expected yearly program and project budgets. Sets the framework for customer experience and program strategy (inclusive of financial support, ... yearly program and project budgets. Sets the framework for customer experience and program strategy (inclusive of financial support, digital/electronic… more
- Pivot Interiors, Inc. (San Francisco, CA)
- …big thinkers and creatives who truly work interdependently. Whether planning our Customer Experience program , developing multi-pronged marketing strategies, ... exercising discretion and independent judgment to ensure the highest level of customer satisfaction. Responsible for customer relations oversight on all assigned… more
- Think Together (San Jose, CA)
- …and training, as requested. Implements other plans or requirements related to the Program quality, customer experience and business needs. Manages and ... The SPM is responsible for student safety and site operations. Must ensure program quality to provide a positive student experience . Responsible to foster… more
- Thefoolslantern (Baltimore, MD)
- …hospitality management. Responsibilities include managing finances, improving customer experience , and enhancing the beverage program . This part-time ... position offers competitive pay and a unique opportunity for growth within a supportive environment. #J-18808-Ljbffr more
- RingCentral (Belmont, CA)
- …programs that involve the resolution of numerous concurrent customer experience issues.* Develop and Execute Program Plans, including comprehensive planning, ... the Account Team to ensure program activities maintain a positive customer experience and achieve successful outcomes. Desired Qualifications: Minimum 10+… more
- Marketing Management Analytics, Inc. (Culver City, CA)
- …insights to our clients, and developing and managing quantitative insights programs in the customer experience space. Your work will include a variety of studies ... once, including but not limited to relationship and transactional customer experience and ad hoc studies Manage...CX analytics, including how they should be inserted into program designs, as well as interpretation of output and… more
- Apple Inc. (San Francisco, CA)
- AppleCare Agreements Customer Experience Engineering Analyst San Francisco Bay Area, California, United States Support and Service Great support doesn't just fix ... issues-it prevents them. As a Customer Experience Engineering Analyst for Apple Services,...requirements and other terms of the applicable plan or program . Apple is an equal opportunity employer that is… more
- Rent The Runway (New York, NY)
- …of People magazine's "Women Changing the World." About the Job As the Sr. Manager, Customer Experience , you will oversee a group of Team Leads, managing an ... with a sense of urgency that help optimize the customer experience Comfortably identify and speak to...partner with the Sr. Leadership to drive the BPO program 's success Own workforce management, ensuring efficiencies, optimized scheduling… more
- Hajoca Corporation (Salt Lake City, UT)
- …* Complete required daily, weekly, and monthly reports as needed. About You: * Experience in customer service or inside sales * Knowledge of products sold ... of those trade names and is looking for a Customer Service Representative at their Salt Lake City, UT...to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity… more
- Intuit Inc. (Mountain View, CA)
- …10+ years of progressive experience in customer event management, customer engagement, event management, or program management, preferably within a SaaS ... internal and external stakeholders at all levels, demonstrating leadership and influence. Experience working within a customer -centric organization and a highly… more
- The Home Depot (Atlanta, GA)
- … customer retention and value exchange, owning the core loyalty program engine, customer ‑facing experiences, and internal associate‑facing tools. The Product ... stability, program feature richness, and operational efficiency of the customer engagement ecosystem. The Product Management Sr. Manager leads the strategy to… more
- Menlo Ventures (San Francisco, CA)
- …clear ownership frameworks and swimlanes to eliminate ambiguity in digital program execution across Customer Success, Marketing, Product, Revenue Operations, ... campaigns, webinar programming, and integrated Marketing partnerships. Implement sophisticated customer segmentation by ARR/usage to optimize program delivery… more
- Salvation Army Tucson (Pasadena, CA)
- …Pasadena is seeking a part-time Sales Lead to assist in store operations and enhance customer service. This role requires a High School Diploma and at least one year ... of retail experience . You will have the opportunity to contribute to...to contribute to the success of our Adult Rehabilitation Program and must be flexible to work varied shifts,… more
- Blackhornvc (Redwood City, CA)
- …and retention. This requires the ability to conduct up-front analysis of the customer experience , identify gaps, and create future-state plans. This position ... onboarding, training, and ongoing support. With a focus on program management, the Sr. Manager, Customer Success...up-front analysis to map all relative touchpoints in the customer experience (current state) and identify gaps… more
- Anaplan Inc (San Francisco, CA)
- …to react with urgency, and remain calm under pressure Strong project and program management experience Ability to multitask and prioritize daily and weekly ... handle their customer portfolio Model building, forecasting, and other applicable experience Other Travel (up to 25%) is expected, largely within region. Base… more
- INDAWS (San Francisco, CA)
- …efficient task management, and collaboration with internal teams to enhance the customer experience . You'll also develop expertise in Odoo software, share ... Actively document and share insights to improve internal workflows and enhance customer experience . Must Have Bachelor's degree preferred or equivalent… more
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