- MassMutual (Springfield, MA)
- … experience insights across the advisor and client/ customer journey. Experience Analytics Program Management - Lead the collection, transformation, ... Analytics leads the operations-wide strategy for advisor and client/ customer experience insights. This role oversees the VOC program , transforming feedback… more
- Mvp VC (San Francisco, CA)
- …development-heavy environment with shifting priorities. Demonstrated customer -facing experience Excellent program management skills: scheduling, ... milestone reviews, and supplier engagements. Report into the VP of Satellite Program Management , with regular interaction with executive leadership. This is… more
- The Home Depot (Atlanta, GA)
- …platform stability, program feature richness, and operational efficiency of the customer engagement ecosystem. The Product Management Sr. Manager leads the ... of relevant work experience , at least 5 years in loyalty management systems, rules engines, or similar high‑volume customer engagement platforms Proficiency… more
- Capital One (Fredericksburg, VA)
- Director, Technical Program Management - Card Decisioning Platform Are you interested in leading programs that deliver on critical business goals and build large ... to manage risk and deliver value across the entire customer lifecycle. We build and maintain real-time, secure, and...in 2026. We're looking for a Director of Technical Program Management (TPM) to join our Decisioning… more
- Capital One (Chicago, IL)
- …empathy for teams and partners Basic Qualifications: At least 7 years of experience in technical program management Bachelor's degree Preferred ... Director, Technical Program Management - Capital One Software...One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology… more
- Google Inc. (Sunnyvale, CA)
- …WA, USA . Bachelor's degree or equivalent practical experience . 10 years of experience in program or project management . 10 years of experience ... Leadership Program Manager, Operations, Materials Management Apply... managing cross-functional or cross-team projects. 5 years of experience in material requirements planning and inventory management… more
- RingCentral (Belmont, CA)
- … experience , strong problem-solving skills, and holds relevant project management certifications. This role offers a flexible work environment, competitive ... resolution for enterprise customers. You will manage projects, coordinate customer relations, and facilitate cross-functional collaboration. The ideal candidate has… more
- Salesforce, Inc. (San Francisco, CA)
- …role is responsible for building a world-class technical enablement and deployment program that empowers engineers to tackle complex customer challenges using ... customer technical blockers**Requirements: 15+ years of engineering leadership experience in SaaS or enterprise software environments. roles, including 8+ years… more
- Google Inc. (Sunnyvale, CA)
- …sales operations, strategy and operations, management consulting, finance, or program management . Experience in process improvement methodologies (eg, ... Program Manager, Deal Management Process Office,...by ensuring that processes enable a seamless and positive customer experience throughout the agreement lifecycle. Partner… more
- Applied Materials, Inc. (Santa Clara, CA)
- Technical Program Management , New College Grad- Master's (Santa Clara, CA) page is loaded## Technical Program Management , New College Grad- Master's ... up.* Complies with all policies and standards**TECHNICAL SKILLS: Background in basic program / project management concepts* Understanding of supply chain… more
- Applied Materials, Inc. (Santa Clara, CA)
- Technical Project/ Program Management III page is loaded## Technical Project/ Program Management IIIlocations: Santa Clara,CAtime type: Full timeposted on: ... in the market**Leadership Acts as a resource for colleagues with less experience ; may lead small projects with manageable risks and resource requirements**Problem… more
- Marketing Management Analytics, Inc. (Culver City, CA)
- …insights to our clients, and developing and managing quantitative insights programs in the customer experience space. Your work will include a variety of studies ... research projects at once, including but not limited to relationship and transactional customer experience and ad hoc studies Manage and coordinate all aspects… more
- Rent The Runway (New York, NY)
- …of People magazine's "Women Changing the World." About the Job As the Sr. Manager, Customer Experience , you will oversee a group of Team Leads, managing an ... with a sense of urgency that help optimize the customer experience Comfortably identify and speak to...partner with the Sr. Leadership to drive the BPO program 's success Own workforce management , ensuring efficiencies,… more
- Apple Inc. (San Francisco, CA)
- AppleCare Agreements Customer Experience Engineering Analyst San Francisco Bay Area, California, United States Support and Service Great support doesn't just fix ... issues-it prevents them. As a Customer Experience Engineering Analyst for Apple Services,...with hosting team stand‑ups to review work in progress Experience with project management tools such as… more
- Intuit Inc. (Mountain View, CA)
- … in customer event management , customer engagement, event management , or program management , preferably within a SaaS or B2B technology ... and adapting communication style to diverse audiences. Proficiency in project management methodologies (Agile, Waterfall) and experience using project … more
- Hajoca Corporation (Salt Lake City, UT)
- …* Complete required daily, weekly, and monthly reports as needed. About You: * Experience in customer service or inside sales * Knowledge of products sold ... of those trade names and is looking for a Customer Service Representative at their Salt Lake City, UT...Role: You will: * Support Outside Sales, Counter, Product Management , and overall Profit Center activities. * Process Inside… more
- Blackhornvc (Redwood City, CA)
- …contract lifecycle, including onboarding, training, and ongoing support. With a focus on program management , the Sr. Manager, Customer Success will support ... is a plus. 10+ years' total experience . 5+ years' operating in Customer Success Management , Business Development, and/or Strategic Account Management .… more
- Usaa (Colorado Springs, CO)
- …real-time resource management . 3 years of direct team lead or management experience . Demonstrated ability to build and leverage relationships with senior ... required) may be substituted in lieu of degree. 8 years of progressive experience in a workforce management function performing demand and/or supply forecasting,… more
- Menlo Ventures (San Francisco, CA)
- …strategies. Build and optimize scaled CSM operating models including territory design, customer segmentation, and customer management frameworks. Foster a ... clear ownership frameworks and swimlanes to eliminate ambiguity in digital program execution across Customer Success, Marketing, Product, Revenue Operations,… more
- Agile Defense, Inc. (Springfield, VA)
- …Possession of or ability to obtain Public Trust clearance Responsibilities Provide customer relationship management to program applicants including ... reports. Triage cases/tickets. Complete case management actions according to customer procedures for various vetting program populations, including assisting… more
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