- UGI Corporation (Charlotte, NC)
- …hybrid role based our of our Charlotte Office: 5016 Parkway Plaza Blvd, Charlotte, NC 28217 The Customer Experience Team Manager (CX Team Manager ... Manager - Customer Experience ... Manager - Customer Experience Location: Charlotte, NC, US,...high performing teams to deliver exceptional customer experience and meet business/operational objectives. The CX Team… more
- Ledbury, Inc (Richmond, VA)
- …departments to create an exceptional brand experience . The Role + Lead the Customer Experience team , using a customer -first mentality by developing ... Ledbury is looking for a driven self-starter to lead our Customer Experience and Operations Team . Your background in sales management has equipped you to… more
- PennyMac (Phoenix, AZ)
- …oversight and coaching of staff to achieve department goals. The Customer Experience Manager will : + Lead a team of Customer Experience ... through the complete mortgage journey. A Typical Day The Customer Experience Manager will supervise...the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our… more
- Amazon (North Reading, MA)
- Description The Customer Experience & Engagement (CxE) team is seeking a talented individual with a blend of marketing savvy and product management ... with business goals. -Measure and evaluate how initiatives impact customer experience (eg, revenue, product/feature adoption, ...results of the campaign you just completed. About the team The CxE team is a blend… more
- LinkedIn (New York, NY)
- …from a LinkedIn office on select days, as determined by the business needs of the team . The Manager , Member and Customer Success (MCS) Enablement is a ... aligns with their skills and experience . Each Manager will lead a team of Enablement...team to shape the long-term vision for scalable, customer -centered value delivery. + Partner cross-functionally with Global Enablement… more
- Point32Health (Canton, MA)
- … Experience Program Manager is key role on the enterprise Customer Experience team and is responsible for development, implementation and management ... and communities. **Job Summary** Under direction of the Director, Customer Experience (CX), the CX Measurement &...Experience (CX), the CX Measurement & Improvement Program Manager is directly responsible for leading two heavily regulated… more
- Southern Company (Ball Ground, GA)
- …I staff. Minimum Qualifications: (Education, Experience , Knowledge, and Skills): * Previous Customer Service Manager experience preferred or 5-10 years ... Team Lead shall work closely with the Sr. Customer Service Manager on escalation to effectively...customer service experience within a business-to-business environment.* High School diploma required;… more
- Point32Health (Canton, MA)
- …Customer Experience Manager is a key member of our enterprise Customer Experience team and works closely with business leaders across the ... strategic improvement plans that execute against improvement opportunities. The Customer Experience Manager manages multiple...customer journey map framework that allows for CX team **Build and manage strategic CX improvement plans.** +… more
- Capital One (Mclean, VA)
- Senior Project Manager , Product Operations - Customer Support Experience **Senior Project Manager , Product Operations - Customer Support ... Experience ** As a Senior Project Manager of Product Management at Capital One, you will... team in Enterprise Data is reimagining the customer support experience for our internal customers… more
- Michaels (Portland, OR)
- …a candidate that is customer and sales driven. They will work with our FT Customer Experience Manager to achieve goals. Deliver a customer centric ... recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in...Team Members + Train, observe, and coach the customer experience team (sales floor… more
- Jostens (Minneapolis, MN)
- ASSOCIATE CUSTOMER EXPERIENCE MANAGER ABOUT YOU:...students to deliver the right message, to the right customer , at the right time. Team members will ... student experience ? We're looking for an Associate Customer Experience Manager to lead...us here (https://f.io/HIAsH659) . ALL ABOUT MARKETING Our Marketing team leverages digital marketing strategies and tactics focused on… more
- Panasonic North America (Newark, NJ)
- …one innovative leap at a time. Come join our journey! **Responsibilities** **Panasonic Sr. Manager , Customer Support Experience ** Click here to learn more ... move us. **What You'll Get To Do:** The Senior Manager , Customer Support Experience is...transformational projects across our digital self-support and live agent experience , working closely with our internal team … more
- Amazon (East Palo Alto, CA)
- …customers for adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and driving innovation, and also ... Description We are seeking a Sr. Customer Solutions Manager (CSM) to join...buy-in, negotiate and lead virtual teams. Your enterprise cloud experience and operational excellence will influence the team… more
- Amazon (Seattle, WA)
- …is looking for a Sr. Product & Customer Insights Manager to join our Customer Experience and Business Trends team . Our team 's mission is to ... customer experiences globally. As a Sr. Product & Customer Insights manager on the team...team culture of experimentation and innovation About the team Customer Experience and Business… more
- Qualtrics (Seattle, WA)
- …5,000 people across the globe who think that's work worth doing. **Principal Product Marketing Manager , Customer Experience ** **Why We Have This Role** AI is ... (Product, Experience Design, Engineering) and GTM (Marketing, Sales, Services, Customer Success) organizations. **Our Team 's Favorite Perks and Benefits** +… more
- Walmart (Sunnyvale, CA)
- …responsible for driving the strategy and execution for customer returns experience on Walmat.com/apps. The product manager will utilize data, analytics and ... the product strategy, vision and roadmap for Walmart returns customer experience and deliver omni-channel solutions that...deliver omni-channel solutions that delight our customers, and boost customer NPS. This Product Manager will be… more
- Capital One (Mclean, VA)
- Price Comparison Customer Experience Product Manager , Shopping (Remote-Eligible) We are looking for an Alerts Price Drop Send Optimization Product Manager ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of...the norm and do what is right for the team + Proficiency in handling large data files using… more
- Meta (New York, NY)
- **Summary:** As a Customer Experience Program Manager at Reality Labs' Customer Experience (CX) team , you will be a key contributor to a global ... projects, and capabilities within our team 's portfolio. **Required Skills:** Customer Experience Program Manager Responsibilities: 1. Define… more
- Nutanix (Washington, DC)
- …empowering environment. This role will also support the Intel Community (IC), and this Customer Experience Manager will require a TS/SCI-CI poly, a security ... clearance. **About the Team ** At Nutanix, you would be joining the Customer Experience team , a group dedicated to driving adoption and ensuring … more
- Amazon (Seattle, WA)
- …team creates impacful, customer -focused search solutions and technologies. The Search Customer Experience team is responsible for the customer ... right products. We run usability studies and obsessively read customer feedback to improve our search experience ....with many teams in Search and Retail. About the team Joining this team , you'll experience… more
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