- Mass Markets (Wichita, KS)
- … issues, sell new products and services, and ensure best-in-class customer experience . Our Technical Support Representative are responsible for the ... Talent Acquisition, and Operations Management. POSITION RESPONSIBILITIES WHAT IS A TECHNICAL SUPPORT REPRESENTATIVE? Handling inbound customer service… more
- The Eastwood Company (Pottstown, PA)
- …customers Do the Job Right, and experience a positive Customer experience , our Technical Support Advisor assists in navigating our customers through ... enjoy, doing that with your own car. As a Customer Solutions Technical Support Advisor,...be more successful, if you: + Have automotive restoration experience + Take ownership for your customers + Are… more
- RTX Corporation (East Hartford, CT)
- …Engineering, Airline Engineering / Operations or Technical Support in a Customer facing role + Experience in technical support , troubleshooting, ... feedback and provide insights on how to improve customer experience . + Ability to cover on...Aerospace Engineering, Mechanical Engineering, Airline Engineering / Operations or Technical Support in a Customer … more
- Mass Markets (Las Cruces, NM)
- …customers Preferred (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office, chat, or ... while prior contact center experience isn't required, experience in customer service, tech support...SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support , and… more
- EDB (Boston, MA)
- …efforts. **What you will bring ** + 5+ years of experience in customer -facing technical support management or equivalent experience + Bachelor's ... stakeholders + Develop and deliver process improvements pertaining to Technical Support operations ** Customer Engagement**...product development and consulting strategies + 5+ years of experience managing technical support teams… more
- Mass Markets (Killeen, TX)
- …customers Preferred (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office, chat, or ... While prior contact center experience isn't required, experience in customer service, tech support...SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support , and… more
- ServiceNow, Inc. (Orlando, FL)
- …potential impact on the function or industry. + 4+ years customer facing technical support experience + Ability to troubleshoot difficult technical ... effective case resolution. In support engineering, the customer and their positive experience is paramount...for the health of ServiceNow. In this role, the support engineer will resolve technical cases created… more
- ManpowerGroup (Milpitas, CA)
- …travel to client sites and trade shows (10%-20% of the time). + Experience in customer service or technical support is a plus, but not required. **What's ... with cutting-edge digital printing technology. + Gain valuable experience in technical support and customer service. + Collaborate with a diverse team of… more
- Red Hat (Olympia, WA)
- …in North America. In this role, you will deliver an outstanding customer support experience by providing technical support services to enterprise ... our customers while understanding their business needs + Resolve customer issues with all identity management products especially in...of technical expertise + 3+ years of experience working as a support engineer in… more
- ServiceNow, Inc. (San Diego, CA)
- … skills that will lead to success:** + 4+ years customer facing technical support experience + Ability to troubleshoot difficult technical ... in this role:** ** ** In this role, the support engineer will resolve technical cases created...A successful candidate will be committed to providing amazing customer support experiences, using skills that include… more
- Insight Global (Chicago, IL)
- …Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - 3-5 years of customer -facing technical support experience - ... such as CloudWatch, App Insights, Grafana, and Kibana - Experience with ITSM / customer ticketing systems...or changes - Identify application patterns and analytics in support of better service level objectives - Ability to… more
- National Safety Council (Syracuse, NY)
- …customer service in a contact center environment, with previous experience providing customer technical support by phone, chat, and/or email. + At ... save lives and prevent injuries. Position Highlights: Provide quality customer service and technical support ...least two years of experience training others, preferably in a contact center environment.… more
- TEKsystems (Raleigh, NC)
- …and tools. Required Skills & Experience : * Proven experience in customer service or technical support roles. * Strong troubleshooting skills across ... Job Summary: As a Tier 1 Customer Support Representative, you will be...be the first point of contact for families seeking technical assistance. You'll provide empathetic, knowledgeable support … more
- US Tech Solutions (Canton, MA)
- …degree in a computer-related field or equivalent experience . + 1-2 years of technical customer support experience (preferably in a call center). ... **Overview:** We are seeking an IS Customer Support Specialist to provide IT...of ITIL Service Desk operations and incident management. + Experience with Microsoft Office Suite, Active Directory, Remote Desktop,… more
- Acuity Brands (Atlanta, GA)
- … experience . **Key Tasks & Responsibilities (Essential Functions)** + ** Customer Experience & Support :** Provide direct technical assistance with a ... Summary** We are presently recruiting a technically proficient and customer -centric ** Technical Support Senior Analyst**...of available tools and internal processes to enhance the customer support experience and operational… more
- Palo Alto Networks (Plano, TX)
- …diverse cross-functional teams with open communication + Previous experience in a customer -facing technical support role ( Support Engineer) - ... degree in computer science or related discipline or equivalent experience **The Team** Our technical support...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Palo Alto Networks (Plano, TX)
- … and non- technical depth + Skilled in managing customer escalations with experience in technical support , account management + Some experience ... + Capture customer 's business and risk requirements, translating them into technical requirements + Knowledge of network security products and solutions + Work… more
- Red Hat (Honolulu, HI)
- …schedule. What you will bring: + 5+ years of experience in a customer -facing technical support or solutions engineering role. + Proven experience ... Red Hat is seeking a Senior Technical Support Engineer with a strong...deployment, and configuration to join our Managed Cloud Services Customer Experience team. This is a US-based… more
- Fujifilm (Bothell, WA)
- …**Knowledge and Experience :** + Minimum two (2) years of experience in a Customer Service - Technical Support job position. + A background in medical ... and returns of equipment, as well as other related customer service and technical support ...and strong analytical skills + Excellent communication skills + Experience working with customers primarily via phone support… more
- Mass Markets (Savannah, GA)
- …customers Preferred (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office, chat, or ... customer service representatives to support inbound customer service, help desk, technical support...while prior contact center experience isn't required, experience in customer service, tech support… more