- Novo Nordisk Inc. (Plainsboro, NJ)
- …strategic objectives and strong business understanding of the value chain and customer focus. This role enables and ensures compliance against health authority ... complex issues that require reviewing multiple factors to determine proper resolution , with management support as needed Demonstrated problem solving skills,… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …USO strategic objectives and strong business understanding of the value chain and customer focus, for supporting and upholding processes anchored in the NN Quality ... complex issues that require reviewing multiple factors to determine proper resolution , with management support as needed Demonstrated problem solving skills,… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …strategic objectives and strong business understanding of the value chain and customer focus. This role enables and ensures compliance against health authority ... complex issues that require reviewing multiple factors to determine proper resolution , with management support as needed Demonstrated problem solving skills,… more
- Aequor (Houston, TX)
- …Ability to adhere to standard timeline, and escalate actions appropriately for resolution in a timely manner o Demonstrates professional interactions with internal ... and with external customers to communicate investigational current status and comments resolution o Communication of any escalations to team and upper management o… more
- Intuit (San Diego, CA)
- …working with business unit customer experiences team + In summary, the Executive Resolution Manager role requires someone who can not only manage complex and ... the President (OOP) Executive Team as a full-time Executive Resolution Manager and be a part of...process, providing regular updates as needed including a close-loop resolution summary. + Analyze customer concerns and… more
- Intuit (San Diego, CA)
- …working with business unit customer experiences team* In summary, the Executive Resolution Manager role requires someone who can not only manage complex and ... the President (OOP) Executive Team as a full-time Executive Resolution Manager and be a part of...process, providing regular updates as needed including a close-loop resolution summary.* Analyze customer concerns and provide… more
- CVS Health (New York, NY)
- …enrollment documents verification, as well as customer service and issue resolution . The Manager will create processes to ensure efficient and accurate ... do it all with heart, each and every day. **Position Summary** The Manager , Intake Operations (Managed Long-Term Care) will oversee the day-to-day management and… more
- Ford Motor Company (Allen Park, MI)
- …visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales and service expertise to turn data-driven ... insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears...voice of Ford. In this position The CIDR Program Manager is the Service Subject Matter Expert on their… more
- Owens & Minor (Nashville, TN)
- …guidance and leadership for staff to ensure employees are achieving customer happiness through effective communication, problem solving, and efficient processes. Key ... care as soon as possible. + Research and secure required information from the customer to continue coverage of equipment through the health insurance plan + Manage… more
- Walmart (Bentonville, AR)
- …data science tools to uncover the "why" behind recurring defects and associate/ customer pain points. + Drive Cross-Functional Problem Resolution : Translate data ... **Position Summary ** As a Senior Manager within the Delivery Defects & Enhancements team, you will lead efforts to uncover, size, and help solve our most critical… more
- Robert Half Legal (Chicago, IL)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best ... position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app… more
- PNC (Pittsburgh, PA)
- …field on a regular basis. Some responsibilities may be performed remotely, at manager 's discretion. In this role you will assist in the management and development ... of PNC's recovery and resolution plans. This includes partnering with internal resources to...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- Radial (Avon, IN)
- Order Resolution Specialist **Job Number:** JO-2507-11001 **Location (City, State):** Avon, IN **Employee Group:** Regular **Shift:** Day **Travel:** 0% **Site ... $55,300.00 per year Share (http://www.addthis.com/bookmark.php?v=250&username=xa-4bf1a2af57df84a0) ||Email this job **Order Resolution Fulfillment Specialist** At Radial, our employees are the… more
- KeyBank (Amherst, NY)
- …associates specialize in Research and Adjustments, Account Analysis and KeyAccounts Manager support our clients across the team's broad areas of responsibility. ... deposit, check, statement and report copies + Research and resolution of both monetary and non-monetary differences which occur...and duties * Performs basic routine tasks assigned by manager with little autonomy. May provides service in relation… more
- Childrens Hospital of The King's Daughters (Chesapeake, VA)
- …+ High school diploma or equivalent required. + Minimum of one year credit resolution , customer service and document imaging acquired in a hospital patient ... + GENERAL SUMMARY + The Credit Resolution Specialist is responsible for monitoring and resolving...the payer and patient is accurate. Reports to department manager . + ESSENTIAL DUTIES AND RESPONSIBILITIES + Maintains compliance… more
- Truist (Richmond, VA)
- …disabilities to perform the essential functions. 1. Consistent success in effective problem resolution 2. 3-4 years of client or customer facing experience (in ... activities may change from time to time. 1. Provide resolution and response to client complaints received by Truist,...to function effectively on a team with an off-site manager 6. Prior experience or willingness to take part… more
- Bridgestone Americas (Brook Park, OH)
- …a better world and a brand that makes us proud. **Job Category** Customer Support **Position Summary** Positions in this sub-family are responsible for the operation ... scripts and accent training to assist call center staff with customer communications and routine business decisions. Contact center representative training,… more
- JPMorgan Chase (Indianapolis, IN)
- As a Transaction Manager I in Customer Resolution Services, you will oversee high-risk processes and controls to mitigate risks effectively. Leading a team ... multiple assignments * Problem-solving skills with a focus on balancing risk and customer experience * Proficiency in MS Office Suite, especially Excel Chase is a… more
- Keurig Dr Pepper (Frisco, TX)
- …Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling and escalation resolution within our call center ... samples, coordinating with facility quality managers to ensure accurate and empathetic customer communication. + Develop and execute resolution strategies that… more
- LA Care Health Plan (Los Angeles, CA)
- Manager , Customer Solution Center Appeals and Grievances Job Category: Management/Executive Department: CSC Appeals & Grievances Location: Los Angeles, CA, US, ... net required to achieve that purpose. Job Summary The Manager , Customer Solution Center Appeals and Grievances...triage process for all member appeals and grievances. The Manager oversees the resolution of member appeals… more
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