- Unknown (New York, NY)
- …Compensation Funds Business Classifications B2B Enterprise SAAS About the Role The Company is seeking a Service Desk Manager to lead its Global Service ... ServiceNow, particularly in advanced reporting, knowledge management, and virtual agent functionality. The Service Desk Manager will also be tasked with… more
- Unknown (New York, NY)
- …VC-backed Founded 2015 Employees 201-500 Funding $51-$75 million Categories Computer Customer Service E-Commerce Software Information Technology & Services ... Technology Specialties ecommerce customer support online store customer experience help desk live chat order...automation shared inbox help center knowledge base email sms customer service saas social media omnichannel support… more
- Wegmans (Gambrills, MD)
- …people ready to collaborate, develop and be leaders. As an hourly leader at our Customer Service Desk , you'll join a dynamic retail environment that's ... this is the role for you! What will I do? + Provide incredible service to customers and engage collaboratively with employees + Manage lottery machines, issue gift… more
- CRC Insurance Services, Inc. (Charlotte, NC)
- …the following job description:** We are seeking a highly motivated and customer -focused IT Service Desk Manager to lead our IT Support Team. This is a ... manager will oversee the on-shore and off-shore IT Service Desk teammates, manage escalations, and act...problem, and request management. + Monitor service desk metrics (response times, resolution rates, customer … more
- Boscov's Department Store, LLC (Wilmington, DE)
- Boscov's Sales Control/ Customer Service Desk Manager Experienced Sales Control/ Cash Office Managers-bring your experience to work for you where people ... of quality merchandise in its stores and online. We are looking for Sales Control/ Customer Service Desk Manager to join our retail team. As part of… more
- ARAMARK (Denali, AK)
- …619750 Location: Denali, AK, US, 99755 Career Area: Retail + Customer Service Description: **Job Description** The **Front Desk Manager ** is responsible ... Front Desk Manager - Denali Park Village...funds. **Staff Training & Development:** + Continuously train front desk staff on customer service ,… more
- ASM Global (Kissimmee, FL)
- …into the facility + Direct or escort patrons with ticket problems to the customer service desk or Event Manager on Duty + Other job duties as assigned ... opening the doors; report any problems to the Event Manager on duty + Knowledge of the locations of...Turn in all lost and found articles to the Information/ Customer Service desk + Ability… more
- Amazon (Austin, TX)
- Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service Desk . This critical role oversees the day-to-day ... high-performing, customer -centric support function. - Continuously evaluate and optimize Service Desk processes and workflows to improve efficiency, reduce… more
- ARAMARK (Denali, AK)
- …619751 Location: Denali, AK, US, 99755 Career Area: Retail + Customer Service Description: **Job Description** The **Front Desk Assistant Manager ** plays ... the front desk , ensuring efficient guest check-in/check-out processes, exceptional customer service , and smooth coordination with other hotel departments.… more
- General Dynamics Information Technology (Washington, DC)
- …implement training programs to enhance technician skills and improve customer service outcomes. . Analyze help desk performance metrics and identify ... staff to ensure high-quality service delivery. The manager will drive continuous improvement in help desk...Customer Site, Washington, District of Columbia - This service desk is 24/7/365, occasional shift work… more
- GovCIO (Charleston, WV)
- **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. ... USD $120,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7333/ service - desk - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7333_… more
- RxBenefits (Birmingham, AL)
- The Manager , Service Desk and Endpoint Management is responsible for leading the technical support operations and endpoint device strategy across the ... objectives and maintain high standards of customer service . _Essential Job Responsibilities Include:_ _Service Desk ... Manager , Tanium, InTune, Jamf). + Experience with service desk ticketing systems (Jira, Service… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- **Description** The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk . This role ensures the ... of high-quality IT support services, manages a team of service desk analysts, and acts as the... staff to ensure effective troubleshooting, solution delivery, and customer service . + Uses ITSM platforms (eg,… more
- Marriott (Orlando, FL)
- …the Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are ... **Bonus Eligible:** Y **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff...for guest relations. * Empowers employees to provide excellent customer service . * Observes service … more
- Marriott (Boston, MA)
- …the Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are ... **Bonus Eligible:** Y **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff...for guest relations. * Empowers employees to provide excellent customer service . * Observes service … more
- Marriott (Irving, TX)
- …the Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are ... **Bonus Eligible:** Y **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff...for guest relations. * Empowers employees to provide excellent customer service . * Observes service … more
- Marriott (Rosemont, IL)
- …the Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are ... **Bonus Eligible:** Y **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff...for guest relations. * Empowers employees to provide excellent customer service . * Observes service … more
- Marriott (San Francisco, CA)
- …the Front Office in the absence of the Front Office or Assistant Front Office Manager . Ensuring Exceptional Customer Service Provides services that are above ... Sets a positive example for guest relations. Empowers employees to provide excellent customer service . Observes service behaviors of employees and provides… more
- Marriott (New York, NY)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... operations on the overall property financial goals and objectives. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond for… more
- Marriott (Marina Del Rey, CA)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... operations on the overall property financial goals and objectives. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond for… more
