- TekSynap (Colorado Springs, CO)
- …**Overview** We are seeking a CSD Helpdesk Technician to join our team . The Customer Service Desk (CSD) Helpdesk Technician serves as the primary IT ... Proficiency in troubleshooting diverse technical issues + Strong communication and customer service skills + Ability to coordinate with various stakeholders to… more
- ManTech (Stennis Space Center, MS)
- **ManTech** seeks a motivated, career and customer -oriented ** Service Desk Manager** to join our team in the **Stennis, MS area** . In this role you will ... service delivery opportunities and issues + Taking accountability for service desk performance, meeting customer expectations, and driving continuous… more
- Boscov's Department Store, LLC (Wyomissing, PA)
- Customer Service Desk Associate Experienced ...are looking for Retail Customer Service Desk Associates to join our growing retail team . ... Customer Service Desk Associates- Use your Retail Sales background to launch...package. As a Full-Time member of our retail operations team , you will be eligible to receive: + Comprehensive… more
- TekSynap (Arlington, VA)
- …of Service Desk operational reports; + Represent the Service Desk team in a customer -facing role; + Liaise with the Contractor designated ... Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join... supervisors. You will be a member of technical team where excellent customer service … more
- DriveTime (Tempe, AZ)
- …**In Long, the Assistant Director, Enterprise Service Desk will** + Lead the Service Desk Team : Partner with the Senior Director to mature and expand ... the team undergoes a transformation from Help Desk to Enterprise Service Desk ....exceptional customer service . + Expand Service Model: Enhance the existing team structure,… more
- NuAxis Innovations (Washington, DC)
- **IT Service Desk Quality Assurance Manager** Location...to train and mentor teams on best practices in service quality and customer service . ... + Quality Assurance Manager (QAM) with Enterprise IT Help Desk / Service Desk Background + The...** Customer -Focused Mindset:** + Committed to delivering exceptional customer service and improving end-user experiences. +… more
- Koniag Government Services (Vienna, VA)
- …The Service Desk Lead will oversee day-to-day operations of a 24/7 service desk team , ensure delivery of high-quality IT support services while ... Services company, is seeking an experienced Service Desk Lead to support our federal customer ...established SLAs. **Key responsibilities include:** + Managing and mentoring service desk team members across… more
- University of Washington (Seattle, WA)
- …exceptional IT support, optimizing service delivery, and driving innovation within the Service Desk . **Leadership and Team Management:** + Lead and ... a team of Supervisors, each with a team of Service Desk Analysts,...skills and optimize their proficiency. Train, monitor, and coach Service Desk Analysts for best customer… more
- Tarleton State University (Stephenville, TX)
- …Manager, under direction of the Deputy CIO, is responsible for leading and managing the IT Service Desk team , which serves as the university's first point of ... and manages personnel issues. + Manages and develops a team of service desk staff,...Experience & Support Excellence + Fosters a culture of customer service excellence, ensuring a positive and… more
- TEKsystems (New York, NY)
- …from this, the Help Desk Support Analyst will provide support and customer service to users (Doctors, nurses, medical technicians and corporate employees), ... process Skills Service Desk , Help Desk , Helpdesk, Support, Troubleshooting, Customer service...business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers,… more
- Arena Technical Resources, LLC (Washington, DC)
- … customer service skills and the ability to effectively manage a team of Service Desk Analysts. - Excellent communication and interpersonal skills, ... IT Service Desk Supervisor Location: Washington, DC,...IT Service Desk Supervisor Location: Washington, DC, US Job ID:...to ensure that they are able to provide high-quality customer service to the firm's staff and… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Team Manager (Mid Shift) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret ... has an excellent opportunity for an experienced, self-driven Enterprise Service Desk (ESD) ** Team Manager**...technical or customer -related issues that may impact Service Desk operations, ensuring timely escalation and… more
- MPR Associates (Alexandria, VA)
- …engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Manager to join our IT team . If you are seeking a unique, ... an exceptional place to work. General Job Description The Service Desk Manager is responsible for the...learn new skills while leveraging your technical skillset and customer service mindset to make MPR and… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA) (TS/SCI)at SMX(View all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a **Senior ... Help Desk Manager** for a full-time, on-site position at Ft....interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Operations Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... delivery model. CACI has an excellent opportunity for an experienced, self-directed **Enterprise Service Desk (ESD) Operations Manager** . As a senior manager… more
- City of New York (New York, NY)
- …and skills. The Service Desk operates as a central service and support team , responding to incoming inquiries, troubleshooting, technical support and ... and onboard staff to ensure all can provide quality customer service on procurement, contracting and system...is consistent and directives are clear and concise between team members and Service Desk … more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... care with every interaction. This role requires effective customer service skills, emphasizing problem-solving and trouble-shooting...service and/or support experience working in a Help Desk , Service Desk , or Call… more
- Epsilon, Inc (Greenville, SC)
- …while also providing world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account ... ** Service Desk Agent I** **Who is...Proficiency in Word, Excel, Outlook, database management. + Exceptional customer service and interpersonal skills with the… more
- MPR Associates (Alexandria, VA)
- …engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team . If you are seeking a unique, ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve...troubleshooting and decision making with an emphasis on superior customer service . + Proficient with Microsoft Windows… more
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