- EXOS (Tampa, FL)
- … at our main point of entry for the entire JCC + Recruit, train, and develop the Customer Service Desk Team + Ensure smooth operations of all desk ... Job Summary: The Customer Service Manager will oversee ...members with purchases of center programs + Keep the service desk clean and orderly and well-stocked… more
- TekSynap (Silver Spring, MD)
- …and maintenance of knowledge management systems to ensure accurate and up-to-date resources for the service desk team . Customer Experience & Handling: + ... team member understands the importance of excellent customer service . Service Quality &...Service Desk Manager will lead our service desk team and foster… more
- Boscov's Department Store, LLC (Exton, PA)
- Cash Office/ Customer Service Desk Associate Bring your...for a Cash Office/ Customer Service Desk Associate to join our retail team . Job ... Answering questions related to the register Responsibilities of the Customer Service Associate portion include: + Provide...package. As a Full-Time member of our retail operations team , you will be eligible to receive: + Comprehensive… more
- Robert Half Technology (Goleta, CA)
- Description We are looking for a skilled and customer -focused Service Desk contractor to join our team in Goleta, California. This is a long-term ... tickets, ensuring timely follow-up and resolution. * Collaborate with team members and business partners to address recurring technical...Proven experience in technical support or a related help desk role. * Strong customer service… more
- Robert Half Technology (Sugar Land, TX)
- Description We are currently seeking a proactive and customer -focused Service Desk Analyst to join our team . The Service Desk Analyst will serve ... tools such as ServiceNow, Freshservice, or Jira Service Desk . + Excellent communication and customer service skills. + Ability to diagnose and resolve… more
- ManTech (Doral, FL)
- **ManTech** seeks a motivated, career and customer -oriented ** Service Desk Technician** to join our team in **Doral, FL** . **Responsibilities include ... new technologies into existing data center environments. + Resolving customer IT support requests + Conducts site surveys, analyzes...and updating existing ones as needed + Logging all service requests and updating tickets as needed + Systems… more
- Boscov's Department Store, LLC (Wilmington, DE)
- Customer Service Desk Associate Experienced ...are looking for Retail Customer Service Desk Associates to join our growing retail team . ... Customer Service Desk Associates- Use your Retail Sales background to launch...package. As a Full-Time member of our retail operations team , you will be eligible to receive: + Comprehensive… more
- TekSynap (Arlington, VA)
- …of Service Desk operational reports; + Represent the Service Desk team in a customer -facing role; + Liaise with the Contractor designated ... Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join... supervisors. You will be a member of technical team where excellent customer service … more
- State of Colorado (Golden, CO)
- …also will continue to build on the vision of making the Mines IT Service Desk world-class with a record of excellent customer service by focusing on ... through Friday to provide supervision and support to the team and proactive customer service ...in place for the Mines IT Service Desk to succeed in providing excellent customer … more
- DriveTime (Tempe, AZ)
- …**In Long, the Assistant Director, Enterprise Service Desk will** + Lead the Service Desk Team : Partner with the Senior Director to mature and expand ... the team undergoes a transformation from Help Desk to Enterprise Service Desk ....exceptional customer service . + Expand Service Model: Enhance the existing team structure,… more
- State of Massachusetts (Chelsea, MA)
- …the Role:* EOTSS is seeking to hire a* Service ** Desk **Analyst*to join the*End**User**Support** Team *. The Service Desk Analyst is the first point of ... 1 support and infrastructure calls. The Service Desk Analyst will provide high quality customer ...effectively collaborate and communicate with other End User Support Team members, internal and external IT support groups, and… more
- NuAxis Innovations (Washington, DC)
- **IT Service Desk Quality Assurance Manager** Location...to train and mentor teams on best practices in service quality and customer service . ... + Quality Assurance Manager (QAM) with Enterprise IT Help Desk / Service Desk Background + The...** Customer -Focused Mindset:** + Committed to delivering exceptional customer service and improving end-user experiences. +… more
- Spire Energy (St. Louis, MO)
- …and chat messages to the Smart Desk , providing Tier I support and customer service to users on software and hardware related issues. Owns interactions from ... always looking for driven, collaborative people to join our team . Because we believe that offering our customers the...skill and abilities * 1-3 years' experience working in customer service or help desk … more
- Arena Technical Resources, LLC (Washington, DC)
- … customer service skills and the ability to effectively manage a team of Service Desk Analysts. - Excellent communication and interpersonal skills, ... IT Service Desk Supervisor Location: Washington, DC,...IT Service Desk Supervisor Location: Washington, DC, US Job ID:...to ensure that they are able to provide high-quality customer service to the firm's staff and… more
- MPR Associates (Alexandria, VA)
- …engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Manager to join our IT team . If you are seeking a unique, ... an exceptional place to work. General Job Description The Service Desk Manager is responsible for the...learn new skills while leveraging your technical skillset and customer service mindset to make MPR and… more
- General Dynamics Information Technology (Washington, DC)
- … Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily activities of the assigned team ... tomorrow is smarter. Our work depends Service Desk Deputy on Program Manager joining our team... customer calls/web submits + Work with the Service Desk Trainer to recommend and create… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA) (TS/SCI)at SMX(View all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a **Senior ... Help Desk Manager** for a full-time, on-site position at Ft....interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- City of New York (New York, NY)
- …and skills. The Service Desk operates as a central service and support team , responding to incoming inquiries, troubleshooting, technical support and ... and onboard staff to ensure all can provide quality customer service on procurement, contracting and system...is consistent and directives are clear and concise between team members and Service Desk … more
- Fotona (Irving, TX)
- …with the Service Desk Manager, Field Service Manager, members of both the Service Desk team and Field Service team , as well as other ... and durability. Fotona is seeking a Service Desk Agent to join our team based...internal teams. Ideal candidates will have customer technical support or service … more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... care with every interaction. This role requires effective customer service skills, emphasizing problem-solving and trouble-shooting...service and/or support experience working in a Help Desk , Service Desk , or Call… more
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