• Fraud Support Associate I ( Hybrid )

    M&T Bank (Bridgeport, CT)
    …of work scheduling. **Education and Experience Preferred:** + Minimum of 1 year of customer service related fraud experience. + Experience working with ... **Location: Bridgeport, CT. This position is hybrid with 2 days per week onsite.** **​**...as voice of the Bank by providing an outstanding service experience for inbound and outbound customer more
    M&T Bank (04/04/25)
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  • Fraud Customer Support Sr Specialist

    Citizens (Pittsburgh, PA)
    …years' experience, in the following areas: Fraud Analysis, Financial services industry, Customer service , and Contact center experience a plus + Team player ... continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this...part in safeguarding our customers and ensuring a best-in-class customer service experience in one of our… more
    Citizens (04/17/25)
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  • Manager & Counsel, Fraud & Payments

    American Express (Washington, DC)
    … management practices, which contribute to Amex's industry-leading write-off rates and customer service results. CFR is tasked with building out increasingly ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...together. **General Counsel's Organization - Manager & Counsel, Credit Fraud Risk and Global Credit and Fraud more
    American Express (04/27/25)
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  • Member Service Representative…

    TEKsystems (Pensacola, FL)
    Join Our Team as a Member Service Representative in the Fraud Department! Location: Pensacola, FL Set-Up: Hybrid (after training) Pay Rate: $17.50/hour Are ... looking for compassionate and dependable individuals to join our Fraud Department as Member Service Representatives (MSRs)....a structured framework. What We're Looking For: + Strong customer service skills and experience in a… more
    TEKsystems (04/27/25)
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  • Anti- Fraud Operations - Analyst

    SMBC (White Plains, NY)
    …Skills** + 2 to 5 years of specialized experience in Financial Services, Banking Industry, Customer Service Industry, Anti- Fraud and/or Big 4 industry + BA / ... SMBC offers a competitive portfolio of benefits to its employees. **Role Description** Anti- Fraud Analyst Role is focused on assisting the VP Fraud Manager… more
    SMBC (04/25/25)
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  • Fraud Strategy

    EverBank (Topeka, KS)
    ** Fraud Strategy and Model Manager** The Fraud Strategy and Model Manager is responsible for developing, optimizing, and maintaining fraud detection models. ... behavioral biometrics, and device profiling, to safeguard the organization against evolving fraud threats. The Fraud Model team is dedicated to identifying,… more
    EverBank (04/30/25)
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  • Lead Specialist- Digital Fraud Detection

    KeyBank (Amherst, NY)
    …strategy of fraud detection, protecting both the bank and our customer , while providing shareholder value. **About the Job** Perform a variety of complex ... on Thursday, but can fluctuate **Location:** This is a hybrid role which will require one day of work...one day of work on-site As a part of Fraud Services, the Fraud Detection and Risk… more
    KeyBank (04/16/25)
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  • Sr Specialist, Fraud Data Science

    BMO Financial Group (San Ramon, CA)
    Join a team at the forefront of fraud prevention, where your expertise in data analytics directly safeguards millions of customers. As a Senior Specialist, Fraud ... analytics and real-world impact-developing data analytics for current and evolving fraud patterns, and driving strategic decision-making across the enterprise. Here,… more
    BMO Financial Group (05/02/25)
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  • Vice President & Senior Counsel, Credit…

    American Express (Washington, DC)
    … management practices, which contribute to Amex's industry-leading write-off rates and customer service results. CFR is tasked with building out increasingly ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...serve as the primary lawyer advising the Credit and Fraud Risk (CFR) organization on modeling, Artificial Intelligence (AI),… more
    American Express (04/24/25)
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  • Entry Level Fraud Detection

    TEKsystems (Pensacola, FL)
    We're actively looking for Customer Service Representatives that will focus on Fraud detection. Description: + To respond to inquiries and requests from ... system adaptability and engagement methods to ensure optimal member experience and customer service . Perform transactions or related functions for savings,… more
    TEKsystems (04/30/25)
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  • Software Dev Engineer, AWS WAF Bot Control…

    Amazon (Seattle, WA)
    …of rules for CloudFront, API Gateway, and ALB. Not only do we build an AWS Security service , but we're a customer of AWS using other AWS services to provide the ... Cloud, maintaining on premise data centers, or using a hybrid Cloud approach. We build a highly available low...Automations on the AWS Cloud. We own the direct customer experience as well as the per request processing… more
    Amazon (04/01/25)
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  • Fraud Analyst

    US Bank (Minneapolis, MN)
    …to validate that charges are authorized. Works with merchants to resolve customer service issues or fraudulent activity. Maintains merchant processing statistics ... certificate in business or computer science preferred **_**The role offers a hybrid /flexible schedule, which means there's an in-office expectation of 3 or more… more
    US Bank (05/02/25)
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  • Customer Service Representative…

    Rising Medical Solutions (Milwaukee, WI)
    Rising is looking for our next Customer Service Representative (Working title: Partner & Provider Support Representative)! In this position, you will help Rising ... review. Basically, we are helping to cut excess costs, fraud , and waste while making healthcare more affordable for...needed information and resolve bill-specific issues + Provide world-class customer service by responding to and answering… more
    Rising Medical Solutions (04/30/25)
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  • HYBRID Member Service Representative

    TEKsystems (Pensacola, FL)
    …system adaptability and engagement methods to ensure optimal member experience and customer service . Perform transactions or related functions for savings, ... baking/mortgage, professional environment or high volume retail environment. Skills customer service , data entry, inbound and outbound calls,… more
    TEKsystems (04/26/25)
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  • Senior Audit Manager, Financial Crimes Compliance…

    Capital One (Charlotte, NC)
    Senior Audit Manager, Financial Crimes Compliance ( Hybrid ) **Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality ... on audits of Financial Crimes Compliance including audits related to Customer Identification Program (CIP), Know-Your- Customer (KYC), Currency Transaction… more
    Capital One (04/20/25)
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  • Client Service Officer Card Specialist…

    Enterprise Bank & Trust (St. Louis, MO)
    …+ Excellent verbal, written and telephone communication skills + Strong commitment to customer service + Ability to establish and maintain positive working ... financial services industry or a combination of relevant experience required + Previous customer service experience is required + Previous debit or credit card… more
    Enterprise Bank & Trust (04/01/25)
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  • Technical Support Analyst ( Hybrid )

    RELX INC (Alpharetta, GA)
    …About the Role The Technical Customer Support Coordinator/Analyst will provide customer service support to multiple insurance adjusters. The support is ... and chat in real-time Requirements + Have 1 year of experience in a customer service contact center environment or equivalent training, with 2 years preferred… more
    RELX INC (05/01/25)
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  • Associate Director, Content Management…

    Otsuka America Pharmaceutical Inc. (Princeton, NJ)
    …legal, regulatory, and medical processes required. + Demonstrate good understanding of customer service industry / CX trends. + Demonstrate deep experience ... serve. We achieve this through our relentless focus on customer centricity, patient empathy, expertise in enabling Otsuka to...is based in Princeton, New Jersey. Otsuka maintains a hybrid work policy and travel is expected based on… more
    Otsuka America Pharmaceutical Inc. (03/08/25)
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  • Director, Payments Efficiency - Value Solutions…

    RELX INC (Alpharetta, GA)
    …areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data ... a key area of responsibility. Ideal candidate can be hybrid in Alpharetta GA or remote in GA. Responsibilities...identify innovative solutions. + Impact: Impacts the achievement of customer , operational, project, or service objectives; work… more
    RELX INC (03/07/25)
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  • APS Policy Unit Supervisor - Hybrid

    State of Colorado (Denver, CO)
    …leadership and program goals, vision, and values + establish and uphold standards for customer service and quality response to county personnel and develop tools ... regulations and/or policy guidance, especially in government-regulated services + Excellent customer service and stakeholder engagement skills with demonstrated… more
    State of Colorado (04/15/25)
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