- Santander US (RI)
- …the financial service industry or similar environment, such as Customer Service , Operations, or Fraud Prevention . **Qualifications** : + Ability to ... + Increases operational efficiencies to streamline and simplify process flows and fraud prevention effectiveness. + Interacts regularly with Customers, Contact… more
- Citigroup (Tampa, FL)
- …and authentication tools. **Preferred Skills:** * Experience managing large-scale customer Service , client authentication or fraud prevention teams. * ... * Ensure adherence to company policies, regulatory guidelines, and fraud prevention protocols. * Ensure every individual...* Monitor team workload and adjust resources to meet service level agreements (SLAs). * Develop and implement best… more
- Amazon (Seattle, WA)
- Description AWS Fraud Prevention is looking for an innovator and problem solver to protect AWS from sophisticated cyber crime actors, and crypto miners. Here at ... fraud prevention we build high scalable and...and account compromise without disrupting experience for legit customers. Customer obsession is the core principle of this team.… more
- Amazon (Seattle, WA)
- …by detecting suspicious patterns across warehouse operations, transportation systems, and customer service interactions. You'll collaborate closely with security ... a talented Applied Scientist to join our Security Abuse Prevention team. This role offers a unique opportunity to...leveraging automation and AI, while ensuring protection of our customer data and privacy. The team focuses on data… more
- Amazon (Seattle, WA)
- …to make a difference? Join the team protecting Amazon customers from payment related fraud , misuse, and abuse. Have you ever thought about what it takes to detect ... What kinds of processes and systems would you build to maximize customer satisfaction? A team comprised of software development engineers, machine learning… more
- Amazon (Seattle, WA)
- …of rules for CloudFront, API Gateway, and ALB. Not only do we build an AWS Security service , but we're a customer of AWS using other AWS services to provide the ... customers can automate the deployment of their WAF Security Automations on the AWS Cloud. We own the direct customer experience as well as the per request processing… more
- Bath & Body Works (Columbus, OH)
- …requirements. If you have experience in fintech, payment processing, tax compliance, or fraud prevention in retail or e-commerce, this is an exciting opportunity ... to ensure regulatory compliance (PCI-DSS, GDPR, PSD2, CCPA) and fraud prevention strategies. + Work with Retail...strategies. + Work with Retail Operations, Digital Commerce, and Customer Service teams to enhance payment workflows… more
- DataVisor (Mountain View, CA)
- …speaking engagements, and client meetings to position the company as a leader in fraud prevention . Requirements + 10+ years of experience in fraud /risk ... You will be responsible for defining, implementing, and optimizing fraud solutions as a service , ensuring that...fraud detection. + Proven expertise in machine learning-based fraud detection, rule-based fraud prevention ,… more
- PNC (Louisville, KY)
- … model development, performance monitoring and implementation. + Oversees the monitoring of fraud customer experience and fraud trends and develops ... + Oversees reactive and proactive reporting and analytics around operational performance, fraud prevention and other business requests. Provides fraud … more
- DISH Network (Englewood, CO)
- …and account takeovers. You will identify behavioral patterns, assess the effectiveness of fraud prevention rules & account security controls and provide insights ... the issues and prevent future takeovers + Stay up-to-date on emerging fraud trends, techniques, customer behaviors, and technologies, and proactively identify… more
- FirstBank PR (San Juan, PR)
- …are the ones that ensure we deliver on our promise of excellence in personalized customer service . Our more than 3,100 employees in Puerto Rico, the Virgin ... Islands and Florida share a passion for excellent customer service . We are proud of our...patterns and provides detailed feedback to improve on loss prevention strategies. . Conducts simple to moderate fraud… more
- Citizens (Johnston, RI)
- …proactively and independently in a fast-paced environment. You'll review products for the prevention and detection of possible fraud and are responsible for ... moderately complex analytical review of data and/or documentation which may include customer data and/or review for fraud /risk activities. + Review accounts… more
- SMBC (Sacramento, CA)
- …+ Educational Experience: bachelor's degree and 2+ years of experience in fraud prevention , financial compliance investigations, Anti-Money Laundering, or a ... is to be "the bank of choice" for middle market and professional service companies by establishing long term customer relationships and loyalty, providing… more
- SMBC (Atlanta, GA)
- …within the bank by sharing investigative insights and collaborating to strengthen fraud prevention efforts. + Foster a collaborative environment that supports ... is to be "the bank of choice" for middle market and professional service companies by establishing long term customer relationships and loyalty, providing… more
- EverBank (Islandia, NY)
- …LexisNexis Risk Solutions. Incorporates behavioral biometrics and device profiling into fraud prevention strategies to enhance detection accuracy. Ensures models ... ** Fraud Strategy and Model Manager** The Fraud...comply with regulatory standards, including Anti-Money Laundering (AML) and Know-Your- Customer (KYC) requirements. Documents methodologies for behavioral biometrics and… more
- SMBC (White Plains, NY)
- …Skills** + 2 to 5 years of specialized experience in Financial Services, Banking Industry, Customer Service Industry, Anti- Fraud and/or Big 4 industry + BA / ... and regulations + Assist VP Fraud Manger to define and maintain fraud prevention and detection procedures and map to strategy/policy + Assist VP Fraud … more
- Citizens (Johnston, RI)
- …functional area policies or procedures which will maximize efficiency and enhance customer service + Collaborate and consult with customers, vendors, and ... the colleagues that support them. The group has functions that encompass Fraud , Client Onboarding, and Client Experience for Consumer, Commercial and Business… more
- DISH Network (Englewood, CO)
- … patterns + Collaborate with cross-functional teams to develop, implement, and refine fraud prevention rules and algorithms based on data-driven insights and ... at all levels of the organization + Stay up-to-date on emerging fraud trends, techniques, customer behaviors, and technologies, and proactively identify… more
- SMBC (Austin, TX)
- …bank, and our customers, from financial fraud . The team currently oversees fraud prevention for all our products and services including banking, lending, ... who came together for the challenge of building a full- service digital bank from scratch. We're committed to doing...committed to doing it the right way for the customer and are growing rapidly. To learn more about… more
- Conduent (Guaynabo, PR)
- …and be part of a culture where individuality is noticed and valued every day. ** Fraud Customer Service Representative - Onsite in Guaynabo, PR** **Must be ... and suspicious activity by monitoring card alerts and fraud prevention reports. Process disputes and ...with a strong work ethic and problem-solving skills. A customer service enthusiast who excels in navigating… more
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