- Bangor Savings Bank (Bangor, ME)
- …an energetic and innovative team? At Bangor Savings Bank we are hiring an IT Helpdesk customer service representative to join the growing and talented team. ... knowledge of personal computers + Professional telephone skills + Excellent customer service skills Physical Demands/Conditions Requirements: + General office… more
- Xerox (Richland, WA)
- …(https://www.xerox.com/en-us/jobs/diversity) **Overview:** Xerox corporation, is seeking a full-time, dedicated, customer service -oriented Helpdesk / On-Site ... and processes to ensure timely supply (toner) delivery, accurate service response and other support provisions. The Helpdesk... / On-Site Administrator will work closely with our customer to integrate with the chosen helpdesk … more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- … staff, providing guidance and support to maintain high standards of customer service . Performance Management: Evaluate helpdesk performance metrics ... Your leadership will be key in coordinating and supervising helpdesk operations, driving efficiency and excellence in customer...and implement strategies for continuous improvement. Customer Service Excellence: Ensure the delivery of… more
- NANA Regional Corporation (Herndon, VA)
- …to Tier II and Tier III technicians + May learn IT Develpment + Provides exceptional customer service and Helpdesk support via phone, email, and in person ... Basic computer skills, to include installing software and attaching peripherals + Good customer service skills + Ability and desire to learn new skills + Must… more
- NANA Regional Corporation (Herndon, VA)
- … request for escalation to Tier II and Tier III technicians. + Provide exceptional customer service and Helpdesk support via phone, email, and in person ... Basic computer skills, to include installing software and attaching peripherals. + Good customer service skills. + Ability and desire to learn new skills. + Must… more
- JB Hunt Transport (Lowell, AR)
- …Preferred Qualifications: + College degree in progress and/or 1-2 years of experience within customer service or helpdesk atmosphere + Ability to work both ... **Job Title:** Call Center Support I **Department:** Customer Service & Contact Center Operations **Country:** United States of America **State/Province:**… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …monthly trouble ticket reports to identify areas for improvement and ensure high-quality customer service . + Ensure all operations and procedures comply with DoD ... Control Facility Helpdesk , ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk operations are staffed… more
- CACI International (O'Fallon, IL)
- …tools. + Excellent problem-solving and analytical skills. + Strong communication and customer service abilities Senior: + Bachelor's degree in Computer Science, ... Helpdesk Specialist Job Category: Information Technology Time Type:...+ Excellent problem-solving and analytical skills. Superior communication and customer service abilities Subject Matter Expert/SME: +… more
- Safran (Irving, TX)
- …International doing it onsite while controlling the on time delivery of the Helpdesk and managing the customer satisfaction, this position will also perform ... Information Technology HelpDesk -Desktop support & Helpdesk delivery control...continuing innovation. * Helps increase user satisfaction by improving service desk duties * Evaluates user inquiries and problems… more
- The Institute for Family Health (New York, NY)
- …solve as it relates to both software and hardware. This position requires excellent customer service skills. This candidate operates as a bridge between the end ... HELPDESK ANALYST 1 Job Details Level Entry Job...knowledge of commonly-used concepts, practices, and procedures within the customer service Equal Employment Opportunity/Affirmative Action: The… more
- Belcan (Lexington, KY)
- …a high school diploma along with 2+ years in technical support environment and/or customer service . This position will apply their skills by providing technical ... Desktop Analyst l- Helpdesk Job Number: 356867 Category: -Corporate Description: A.... Other duties as assigned Required Qualifications: . Exceptional customer facing/ customer service skills .… more
- Knowles Precision Devices (Cazenovia, NY)
- …IT technical infrastructure and its employees. Key Responsibilities + User support and customer service - must be present and available to users requiring ... IT Helpdesk Technician 2 Department: Information Technology Employment Type:...the ability to perform well under pressure + Strong customer service orientation + Strong analytical and… more
- City of New York (New York, NY)
- …- Follow up with employees to ensure issues have been resolved and provide excellent customer service . - Provide remote desktop and laptop support for DOP staff ... and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. Under the… more
- Xerox (Washington, DC)
- …by Associate I helpdesk employees. + Identified as technical and client service advanced support - provides day to day procedural and technical direction to ... Delivery Associate Helpdesk - Washington, DC **General Information** Press space...potential attainment failures. + May be required to provide customer satisfaction service results at customer… more
- HarmonyTech (Washington, DC)
- …base articles, FAQs, and other self-help resources for end-users. + Provide excellent customer service , maintaining a professional and courteous demeanor at all ... HarmonyTech Inc. is seeking a highly skilled and experienced Helpdesk Specialist to join our dynamic IT team. As...and manage support requests. + Excellent communication, interpersonal, and customer service skills. + Ability to work… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...willprovide technical support services in accordance with the AITP service list for the RNEC-NCR, including client hardware and… more
- General Dynamics Information Technology (Elkridge, MD)
- …Remedy, SCSM, ServiceNow + Strong written and verbal communication skills along with a strong customer service focus and ability to work well as part of a team ... Region by September 2025. **Overview:** Transform technology into opportunity as a Helpdesk Technician V with GDIT. A career in enterprise IT means connecting… more
- GCyber (Arlington, VA)
- …day-to-day support functions, ensuring effective issue resolution, and maintaining high levels of customer satisfaction. As a Tier 2 Helpdesk Lead CAB Manager ... GCyber is seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to support a high profile DISA customer . As a Tier 2 Lead CAB Manager for Tech Control, you… more
- Insight Global (Philadelphia, PA)
- …Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Exceptional customer service and communication skills Aptitude and ... Job Description Job Description A large healthcare company is looking for a Helpdesk Analyst to join their team to provide telephone and email support to end users.… more
- Paul Smith's College (Paul Smiths, NY)
- …the essential duties of the job as listed above. + Candidate must be customer service oriented and have excellent communication and organizational skills. + ... Position: Helpdesk Technician I Status: Full-time, non-exempt, staff Department:...Salary: $19.50 To $22.50 Per Hour Position Description: The Helpdesk Technician I is part of a team that… more
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