- PNC (Reston, VA)
- …Holds partners accountable for routine updates and referral follow up. + Customer experience management --differentiates the customer experience through ... business; ability to apply this knowledge appropriately to diverse situations. Customer Experience Management . - Implements the strategies and techniques… more
- StellarPeak Careers (Reston, VA)
- Technical Specialist Location: Reston , VA Description. The position supports the National Counterterrorism Center (NCTC) Office of Mission Systems Technical and ... for tracking enterprise systems performance and report on ways to improve service . The Technical Specialist will monitor and affect configuring, operating, and… more
- ABBTECH Professional Resources, Inc. (Reston, VA)
- **Position: Software Developer SME** Location: Reston Clearance: TS/SCI w/FSP Salary- 250k/yr _The above salary range represents the range expected for the position; ... / Amazon Web Services Prior experience reading and developing solutions to customer requirements Knowledge of Git, Jenkins, or Rundeck Software Developer to provide… more
- Sysco (Reston, VA)
- …finance concepts is required. + Respond promptly to customer needs. Solicit customer feedback to improve service . + Identify and resolve problems in a ... paper, janitorial supplies, cleaning, FF&E and MRO products to hotels, management groups and/or additional markets within an assigned territory. The main… more
- Travelers Insurance Company (Reston, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... required. + Provides multi-line assistance in response to workforce management needs; including but not limited to claim handling...or a minimum of two years of work OR customer service related experience preferred. + Demonstrated… more
- Comcast (Reston, VA)
- …complex data into consumable business databases and applications for self- service analytics and reporting. Create system architecture, design and specification ... Support) to dig into our products and technology, debug and support customer deployments, integrations, expansion projects, and internal initiatives. Our team is… more
- Travelers Insurance Company (Alexandria, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... years of previous outside property claim handling experience preferred. + Interpersonal and customer service skills - Advanced + Organizational and time … more
- HCA Healthcare (Reston, VA)
- …HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Customer Service Registrar PRN with Reston Hospital Center you ... hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management , customer service , payroll and physician… more
- HCA Healthcare (Reston, VA)
- …and integrity. We care like family! Jump-start your career as a Customer Service Registrar PRN today with Reston Hospital Center. **Benefits** Reston ... hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management , customer service , payroll and physician… more
- HCA Healthcare (Reston, VA)
- …**. You will collaborate with leadership teams to deliver quality care and excellent customer services for the service line.** **. You are responsible for the ... We have an exciting opportunity for you to join Reston Hospital Center which is a part of the...3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off… more
- HCA Healthcare (Reston, VA)
- …Director of Oncology and staff. . You will promote the hospital and department's customer service effort. Provides service excellence to patients and their ... application for our Office Coordinator Radiation Therapy opening with Reston Hospital Center today and find out what it...3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off… more
- HCA Healthcare (Reston, VA)
- …of rehab/criteria + Excellent interpersonal skills/communication skills + Excellent organization/time management skills + Excellent customer service skills; ... We have an exciting opportunity for you to join Reston Hospital Center which is part of the nation's...3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan + Retirement readiness… more
- SAIC (Fort Belvoir, VA)
- …Level Agreements (OLAs), Customer Satisfaction Reports, and framework templates . Service Level Management , to include drafting and negotiating SLAs with ... **JOB DESCRIPTION:** SAIC has an immediate opening for an Information Technology (IT) Service Management (ITSM) Systems Engineer with experience within the ITIL… more
- NVR (Reston, VA)
- … Apply Now (https://phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?org=NVRINC&cws=52&rid=30737) As a Part-Time Customer Service Associate, your empathy ... starts at $22.50/hour and will be onsite in our Reston , VA office. We offer shift flexibility during both...Accurately capture and record details of customer service requests in customer relationship management… more
- NVR (Reston, VA)
- Customer Care Associate Job Category Customer Service Market Location VA - Northern Virginia Location VA - Reston Apply Now ... training that will empower you to provide a knowledgeable customer service experience. This fast-paced environment offers...This role will be onsite 5 days/week in our Reston , VA office. Responsibilities + Answer inbound calls to… more
- SAIC (Quantico, VA)
- …and solutions to achieve operational efficiencies, improve self- service options, modernize service management , and improve the customer experience. . ... satisfaction benchmarks and metrics. . Provides weekly, monthly, and customer service ad-hoc reports. . Executes change management to perform smoother… more
- SAIC (Quantico, VA)
- …and solutions to achieve operational efficiencies, improve self- service options, modernize service management , and improve the customer experience. . ... satisfaction benchmarks and metrics. . Provides weekly, monthly, and customer service ad-hoc reports. . Executes change management to perform smoother… more
- SAIC (Boyers, PA)
- …and solutions to achieve operational efficiencies, improve self- service options, modernize service management , and improve the customer experience. + ... satisfaction benchmarks and metrics. + Provides weekly, monthly, and customer service ad-hoc reports. + Executes change management to perform smoother… more
- E-volve Technology Systems, Inc. (Reston, VA)
- Customer Support Manager Reston , VA 20190...collaborate with other agencies. + Provide polite and friendly customer service . + Provide first contact and ... experience managing a staff of 7-8 personnel and providing customer relationship management and end-user system support...Sessions and training to program team members in respective customer support service area(s) + Serve as… more
- SAIC (Washington, DC)
- …involves monitoring and maintaining Service Level Agreements (SLAs), analyzing IT Service Management (ITSM) system tickets to identify areas for improvement, ... **Description** The Customer Experience Lead serves as the Voice of... Effort Score (CES) and Net Promoter Score (NPS) Management : Establish, monitor, and trend CES and NPS to… more