- ManTech (Washington, DC)
- ManTech seeks a motivated, career and customer -oriented ** Customer Service Manager ** to join our team in **JBAB** **Washington, DC.** The position is ... **onsite.** The Customer Service Manager oversees the...- Microsoft Certified Solutions Associate, MCITP - Microsoft Certified Information Technology Professional, VMware VCP - VMware… more
- Wolters Kluwer (Philadelphia, PA)
- ** Customer Service Technical Specialist (Release Manager ) - Hybrid USA R0048087 |** **CPESG | Enablon EHS - NA - Wolters Kluwer** **Job Description** ... modules, and highly configurable. Therefore, each customer solution is unique. ** Customer Service Technical Specialist (Release Manager ** ) is… more
- Entergy (The Woodlands, TX)
- …for this position. **Job Segment:** CRM, Service Manager , Compliance, Computer Science, Relationship Manager , Technology , Customer Service , Legal ... IT - Service Delivery. **JOB SUMMARY/PURPOSE** The Manager of Customer Systems will serve as...Texas-The Woodlands Texas : The Woodlands **Job Function** : Information Technology **FLSA Status** : Professional **Relocation… more
- CompuCom (Springfield, IL)
- …Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Customer Service Delivery Manager to join our team. The Service Delivery ... Executives. **Responsibilities:** + Enhances the expectations of the internal/external customer experience by overseeing the Service Delivery performance of… more
- ManTech (Stennis Space Center, MS)
- …in supporting geographically dispersed enterprise operations teams + An Information Technology Infrastructure Library ( ITIL ) v4 certification + ... **ManTech** seeks a motivated, career and customer -oriented ** Service Catalog Manager **...of catalog conducting regular reviews and updates verifying the information + Develop and implement catalog management processes and… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …Support Manager (HDI-SDM) or CompTIA Network +, A+, Security + or Certified Customer Service Manager (CCSM) + Location: Offutt AFB, NE **Relocation may ... Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Information Systems Management **Skills:** End Users,Enterprise IT, Information … more
- LGC Group (Gaithersburg, MD)
- …principles and their use in managing and supporting applications, ideally externally facing customer applications. The Service Manager will be responsible ... business objectives and customer needs. + Implement and manage ITIL -based service management processes, including Incident Management, Problem Management,… more
- CACI International (Sterling, VA)
- …* **General Description** CACI is currently looking for a motivated, career and customer -oriented Service Level Manager with Agile methodology experience to ... Service Level Manager Job Category: Project...for the program, and using the metrics to ensure service delivery meets customer performance requirements (… more
- Capgemini (Warren, NJ)
- …the overall delivery. Undertakes both internal and client facing consultancy work including Information Technology (IT) service and governance reviews, trend ... sales leads. **Required Skills:** 7 or more years of service management; ITIL v3 Certified (foundation as a minimum, manager or expert level desirable);… more
- Leidos (Camp Springs, MD)
- …+ Continuous Process Improvement certification or executive course. + Information Technology Infrastructure Library ( ITIL ) Foundations certification. ... we do business. **Your greatest work is ahead!** Leidos is hiring a customer -oriented **_Information Technology Service Transition Manager_** to support the… more
- ManTech (Stennis Space Center, MS)
- **ManTech** seeks a motivated, career and customer -oriented **Midlevel Service Delivery Manager ** to join our team in **Stennis, MS** . In this role you will ... avoiding lapses of coverage **Minimum Qualifications:** + Bachelor's Degree in Information Technology , Computer Science, Business Administration or a related… more
- ManTech (Herndon, VA)
- …experience in supporting geographically dispersed enterprise operations teams + An Information Technology Infrastructure Library ( ITIL ) v4 and an ... seeks a motivated, career and customer -oriented **Senior Service Delivery Program Manager ** to join our...recent relevant experience and a Bachelor's degreein computer science, information technology , cybersecurity, or a related field… more
- SAIC (Stennis Space Center, MS)
- …each project. + Other duties, as assigned within the scope of a Project Manager , Customer Service Relations, Project Scheduler or Project Administration. ... of the NCCIPSv2 Contract. The National Center for Critical Information Processing and Storage (NCCIPS) is a federal shared...management and oversight of all internal O&M and external customer projects. The project manager will be… more
- KaylaTek, Inc. (MD)
- …+ Continuous Process Improvement certification or executive course. + Information Technology Infrastructure Library ( ITIL ) Foundations Certification ... belonging, not just a place to work. SUMMARY The Service Transition Manager will work alongside a...Improvement certification or executive course. + Information Technology Infrastructure Library ( ITIL… more
- Microsoft Corporation (Goodyear, AZ)
- …, network, server, and storage equipment. Develops awareness of Information Technology Infrastructure Library ( ITIL ) Foundation components: Incident ... mission-critical 24x7x365 datacenter environment. + Applicable certifications: Information Technology Infrastructure Library ( ITIL ) Foundation,… more
- NTT DATA North America (Arlington, VA)
- …Service Delivery Management, ITSM (IT Service Management), and ITIL ( Information Technology Infrastructure Library ) frameworks valid within 2 ... Job Description: The government client is looking for IT service delivery, IT infrastructure , and IT lifecycle...and improving IT security. The Service Delivery Manager manages the delivery of ITIL (Tier… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …implement, and own processes and procedures based on industry standard Information Technology Infrastructure Library ( ITIL ) V3, driving adoption + ... Desk team required and + Demonstrated knowledge of effective Information Technology Service Management (ITSM)...utilizing ServiceNow required and + 5+ years of relevant ITIL service management experience required and +… more
- KaylaTek, Inc. (MD)
- …+ Continuous Process Improvement certification or executive course. + Information Technology Infrastructure Library ( ITIL ) Foundations Certification ... + Support special projects aim at enhancing or improving service delivery and customer experience. + Collaborate...Improvement certification or executive course. + Information Technology Infrastructure Library ( ITIL… more
- Link Solutions Inc (Adelphi, MD)
- …Associate, or equivalent, within 6 months of start date. Preferred: + Information Technology Infrastructure Library ( ITIL ) v4 certification + A ... for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join...etc.). + Experience with incident management within the ServiceNow Information Technology Service Management (ITSM)… more
- LA Care Health Plan (Los Angeles, CA)
- …Insurance Domain expertise Licenses/Certifications Required Licenses/Certifications Preferred Information Technology Infrastructure Library ( ITIL ) ... Manager , Technology Application Production Support and...will collaborate with Business and various IT teams like Infrastructure , Development and Service Desk to ensure… more
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