- Select Medical (Mechanicsburg, PA)
- …information, visit selectmedical.com . The Business Analyst I is responsible for delivering quality customer service . The Business Analyst I is ... **Overview** **Business Analyst I** **(Hybrid/On-site/Local)** **2 days on-site in Mechanicsburg,...and other project team members as necessary + Great customer service and teamwork skills + Ability… more
- ASM Research, An Accenture Federal Services Company (Bismarck, ND)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality … more
- University of Utah (Salt Lake City, UT)
- …effective communication skills also required. Quality assurance experience in a customer service or health care environment may be required. Applicants must ... **Minimum Qualifications** Associate's degree in related area, four years of related customer service experience, or equivalency (one year of education can… more
- TECO Energy (Ybor City, FL)
- …solutions - Excellent Communication Skills - Highly motivated with strong customer service focus LEVEL 2: IT Asset Management Analyst PRIMARY DUTIES AND ... Major Market:** Tampa **Job Segment:** Sustainability, Business Analyst , Service Desk, Computer Science, Database, Energy, Technology, Customer Service more
- New York State Civil Service (Albany, NY)
- … analyst certification, including but not limited to: o Certified Software Quality Analyst (CSQA)o Certified Quality Improvement Associate (CQIA)o ... NY HELP No Agency Information Technology Services, Office of Title Technology Analyst 1 ( Quality Assurance) - Project Assistant Occupational Category IT… more
- City of Detroit (Detroit, MI)
- …technology tasks and projects * Instruct groups or individuals on technology * Deliver quality customer service to users * Write technical and non-technical ... tickets using the service desk too. Provide Customer and Service Desk Analyst ...and as part of a team, to provide timely high- quality customer -focused services * Define appropriate technical… more
- State of Georgia (Fulton County, GA)
- Quality Assurance Analyst (GTA) Georgia - Fulton...Up for Job Alerts Start your career in public service - JOIN OUR TEAM Georgia Technology Authority (GTA) a ... to Work(R) certified! The Georgia Technology Authority (GTA) is currently seeking a Quality Assurance Analyst - in the Application Development & Maintenance… more
- Fiserv (Marietta, GA)
- …to make an impact on a global scale, come make a difference at Fiserv. **Job Title** Quality Analyst **What does a successful Quality Analyst do?** At ... our call center operations meet the highest standards of quality and performance. The Quality Analyst...skills. + Customer -centric approach and experience in customer service environments. **Perks at Work:** +… more
- Justworks (New York, NY)
- …Who You Are We are looking for an innovative and experienced Quality Assurance Analyst to join the Customer Success team. The Quality Assurance ... Quality Assurance Analyst (CS) New York,...managers + Participate in weekly calibration sessions + Ensure customer service performance is being met or… more
- TD Bank (Mount Laurel, NJ)
- …to meet SLA requirements for service and productivity + Provides high quality service and advice to key business (FCRM) partners and monitors progress ... The Financial Crime Risk Management (FCRM) BSA/AML Risk Assessment Quality Assurance (QA) Senior Analyst is responsible...the team, supports a positive work environment that promotes service to the business, quality , innovation and… more
- Terumo Medical Corporation (Elkton, MD)
- Quality Operations Engineering Analyst II Date: Jun 11, 2025 Req ID: 4771 Location: Elkton, MD, US Company: Terumo Medical Corporation Department: Quality ... shape wherever we go next!** **_Advancing healthcare with heart_** **Job Summary** The Quality Operations Engineering Analyst II primarily supports the Elkton … more
- Eaton Corporation (Euclid, OH)
- Eaton's AER FMC Fuel Motion Control Systems division is currently seeking a Supplier Quality Analyst - Castings at our plant in Euclid, Ohio. With over 300 ... market and business considerations. **What you'll do:** The Supplier Quality Analyst is responsible for supporting the...are used to support the design, manufacture, sale, and service of Eaton Corporation's products to the Aerospace Industry.… more
- Hackensack Meridian Health (Edison, NJ)
- …and/or experience. + Minimum of 2 years previous call center experience in a customer service environment OR a current active Patient Access Center team member ... as a leader of positive change. The **Contact Center Quality Assurance Analyst ** will be responsible for...service is being provided to our patients. The Analyst will be directly responsible for identification of inefficiencies… more
- Kelly Services (Barceloneta, PR)
- …us, it's all about finding the job that's just right. **Purpose:** The Quality Analyst is responsible for resolution of issues with suppliers (investigations ... you. How about this one? We're seeking an **QA Analyst ** to work with one of our top global...effective liaison and maintains a cooperative relationship with other Quality areas, Plant departments, Customer North Chicago,… more
- CACI International (Chantilly, VA)
- Senior Service Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... None Type of Travel: None * * * The Service Performance Management Analyst designs, executes and...CMDB, SLM, and Performance Analytics * Data-driven mindset of service excellence and customer satisfaction * An… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …Help Desk **Skills:** Communication, Quality Management,Written Communication **Certifications:** HDI Customer service - HDI, ITIL Foundation - ITIL ... smarter. At GDIT, people are our differentiator. As a Quality Analyst supporting the the program, you...customers through the performance of a dedicated focus on quality assurance for customer service … more
- CACI International (Springfield, VA)
- …Opportunity** : We are seeking a highly skilled and experienced Network Availability Quality Analyst to assist the lead in ensuring the reliability, performance, ... Network Availability Quality Assurance Analyst Job Category: Information...Service Improvement (CSI) team to enhance overall network quality and performance **Qualifications:** + Bachelor's degree in Computer… more
- Southern Company (Atlanta, GA)
- …of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's ... **Job Title** : Quality Control/ Quality Assurance (QC/QA) Transmission Analyst **Reports**...hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company… more
- CACI International (Chantilly, VA)
- Service Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... Type of Travel: None * * * As a Service Performance Management Analyst , you will design,...management * Works with the ITSM Process Leads and Customer Engagement Teams to identify and monitor process performance… more
- Link Solutions Inc (Adelphi, MD)
- …on performance trends and areas for improvement. + Identify potential risks to service quality and develop mitigation strategies. Work closely with project ... and compliance-focused, under our guiding philosophy "Mission First, Customer Always". If you're looking for a technology company...for Services and Development. Link Solutions is seeking a Quality Assurance Analyst to join our team… more
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