- TEKsystems (Austin, TX)
- …outbound calls related to health insurance in a timely manner, following call center scripts when handling different topics, identify customer needs, clarify ... Job Summary: As a Call Center Representative, you will be responsible for handling...to members how to log into portal, and update member demographics. - Access and interpret customer … more
- Wellby (Webster, TX)
- …passion and customer focus to the business. Position Summary The Member Service Representative II is responsible for providing support and coverage to the ... Contact Center . The Member Service Representative II will...fraud or other loss, including reputation loss to a member or Wellby. Maintains customer accounts and… more
- TEKsystems (Houston, TX)
- …to compliance standards and protect member confidentiality Skills Needed + Customer service and call center experience + Empathy and strong communication ... support + Navigate multiple systems and tools to access member information and resolve issues + Collaborate with internal...Spanish (required) + 2+ years of experience in a customer -facing role (call center , healthcare, hospitality, or… more
- Safelite Group, Inc. (Bellevue, WA)
- …have a life. Let us be the best place you'll ever work. The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative ... offerings at www.safelitebenefits.com. What You'll Do Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat --… more
- Arista Networks, Inc. (Austin, TX)
- …and innovation. Consequently, technical acumen and a track record of selling data center solutions is highly desirable. Job Responsibilities: * Exceed measurable ... is an industry leader in data-driven, client-to-cloud networking for large data center , campus and routing environments. What sets us apart is our relentless… more
- GRIFOLS, SA (Corpus Christi, TX)
- …accurate documentation and quality. Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation. Reports ... medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions. Operations… more
- Concentra (Sterling, VA)
- …problems by using logic to identify key facts, explore alternatives, and propose quality solutions * Outstanding customer service skills as well as the ability ... new heights? At Concentra, you will be a vital member of our patient care team and play a...not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone… more
- TEKsystems (Irving, TX)
- …Work Schedule: M-F 10:30am-7pm Training Schedule: M-F 9am 6pm Job Description: The Customer Service Representative is a key member of our team responsible ... equivalent required. - 3-5 years of experience in a customer service or call center environment preferred....partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of… more
- GRIFOLS, SA (Mcallen, TX)
- …medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions. Plasma ... Processor ( Customer Service) - We train You are a fit...Handles responsibilities in many operational areas of the plasma center such as maintaining accurate donor files, shipping, and… more
- Eaton Corporation (Tukwila, WA)
- …QA/QC activities on low and medium-voltage switchgear assemblies on [data center ] construction sites. ESSENTIAL FUNCTIONS & DIMENSIONS Eaton's Electrical Services & ... offered, candidates within 75-mile radius considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation PREFERRED… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Member Advocate II Job Category: Customer Service Department: Even MORE Outreach & Service Location: Los Angeles, CA, US, ... net required to achieve that purpose. Job Summary The Customer Solution Center Member...and works with other LA Care staff to develop solutions and education. Develops and delivers educational and outreach… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Service Representative III Job Category: Customer Service Department: Customer Solution Call Center Location: Los ... the general direction of leadership and management in the Customer Solution Center , Call ...Center in meeting State regulatory requirements by handling member -related inbound calls. (10%) Perform special projects and ad-hoc… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Quality Auditor II Job Category: Customer Service Department: Even MORE Quality Location: Los Angeles, CA, US, 90017 Position ... net required to achieve that purpose. Job Summary The Customer Solution Center Quality Auditor...tools to monitor potential departmental vulnerabilities (Membership Accounting, Call Center Unit, Outbound and Outreach, and Member … more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Service...I is responsible for a successful completion of the Member Services training program and continues to gain strong ... communities and residents and to support the safety net required to achieve that purpose. Job Summary The Customer Solution Center Service Representative… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Service Representative II Job Category: Customer Service Department: Customer Solution Call Center Location: Los ... and to support the safety net required to achieve that purpose. Job Summary The Customer Solution Center (CSC) Representative II has advanced knowledge of… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Appeals and Grievances Specialist I (Temporary) Job Category: Customer Service Department: CSC Appeals & Grievances Location: ... net required to achieve that purpose. Job Summary The Customer Solution Center Appeals and...Appeals and Grievances team to receive, investigate and resolve member and provider complaints and appeals; escalates complex issues… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Appeals and Grievances Specialist II (Temporary) Job Category: Customer Service Department: CSC Appeals & Grievances Location: ... net required to achieve that purpose. Job Summary The Customer Solution Center Appeals and...Grievances (A&G) Specialist II will receive, investigate and resolve member and provider complaints and appeals exercising strong independent… more
- LA Care Health Plan (Los Angeles, CA)
- Lead Customer Solution Center Appeals and Grievances RN Job Category: Clinical Department: CSC Appeals & Grievances Location: Los Angeles, CA, US, 90017 ... required to achieve that purpose. Job Summary The Lead Customer Solution Center Appeals and...accurately and within established timelines to meet or exceed member satisfaction goals and regulatory (CMS, DMHC, DHCS, NCQA),… more
- Robert Half Office Team (St. Paul, MN)
- Description Overview We are seeking a personable, detail-oriented Customer Contact Center Representative to join our member services team. In this role, you ... digital channels. This position plays a key role in fostering positive member relationships, resolving inquiries, and ensuring an outstanding service experience. Key… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …Institute (DFCI) Human Capital Management System (HCMS) and log cases within the customer service management system. The HR Service Center Representative serves ... demonstrates a commitment to delivering timely and effective HR solutions . **This position is remote with occasional time on...HR issues + Previous experience in an HR Service Center , HR administration, or customer service role… more
