- Fifth Third Bank (Grand Rapids, MI)
- …and embrace differences in the perspectives and diversity of others. #LI-EG1 Sr Customer Solutions Advocate LOCATIONGrand Rapids, Michigan 49546 Fifth Third ... school diploma or equivalent. Minimum two year of collections, customer service, sales or customer solutions...year of collections, customer service, sales or customer solutions advocacy experience required. Proficient oral,… more
- US Tech Solutions (Columbia, SC)
- …Description: Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard ... research as needed to resolve inquiries. Responsibilities: Ensures effective customer relations by responding accurately, timely, and courteously to... service or call centre experience. About US Tech Solutions : US Tech Solutions is a global… more
- TIAA (Dallas, TX)
- Senior Customer Advocate - Brokerage The Senior Customer Advocate Brokerage works directly with the organization's brokerage clients to deliver ... phone-based, world-class customer service. This job contributes to the organization's initiatives...contributes to the organization's initiatives by acting as an advocate for participants' long-term financial success. This individual's expertise… more
- Advocate Aurora Health (Wadesboro, NC)
- …alternating weekends Major Responsibilities: Provides security services with a customer -service approach, focusing on professionalism, fairness, and compassion even ... that have a potential for injury. Investigates incidents that occur on Advocate Health property and completes timely and accurate reports. Addresses and escalates… more
- Sub-Zero Group, Inc. (Madison, WI)
- …expert, this position will set you up for success in the future. Overview Our Customer Advocate Team is responsible for taking ownership of complex customer ... for our business and strong desire to create memorable customer service experiences. Through creative problem solving and a...solutions ? Are you a good negotiator with a customer -friendly approach? Do you have a knack for transforming… more
- Safelite Group, Inc. (Scott, LA)
- …you to have a life. Let us be the best place you'll ever work. The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... at www.safelitebenefits.com. What You'll Do Welcome in-shop customers and resolve customer concerns quickly and efficientlywithout breaking a sweatoften coming up… more
- Ayr Wellness (Homestead, FL)
- …where everyone can flourish and win together. Job Summary The Patient Advocate is responsible for providing our customers with an extraordinary experience. Through ... meaningful interaction and knowledgeable answers, the Patient Advocate fosters an environment that is compassionate, genuine, and respectful. Patient Advocates are… more
- IFB Solutions (Winston Salem, NC)
- …Range $14.00 Hourly Travel Percentage None Job Shift Day Job Category Customer Service Description Customer Service RepresentativeMaximus Position title : ... vendors, corporate and other entities. On behalf of Corporate, Customer Service Representatives must provide accurate information regarding corporate processes… more
- eBay, Inc. (Austin, TX)
- …carrier management, product development, and marketing teams to identify critical customer needs regarding transportation solutions while selling and shopping, ... and buyer feedback to prioritize most impactful enhancements, and advocate and shepherd those changes into production. Be the...and who help advise on or implement the potential solutions . Skills and Experience You Are: Customer … more
- Thermo Fisher Scientific (Chicago, IL)
- … customer . CSM will monitor customer progress and act as an internal advocate removing barriers and find solutions supporting the customer to meet ... their entire experience with a focus on accelerating the customer 's success factors by providing sustainable solutions ,...beyond. *Serve as a single point of contact for customer concerns and as such an internal advocate… more
- Elite Construction Solutions (Milwaukee, WI)
- … Service Representative acts as a field-based project manager and customer advocate , providing personalized on-site support throughout construction projects. ... Join the Elite Team at 123 Exteriors! Elite Construction Solutions & 123 Exteriors is on the lookout for...Service Representative acts as a field-based project manager and customer advocate , providing personalized on-site support throughout… more
- First Commonwealth Bank (Homestead, PA)
- As a First Commonwealth Financial Solutions Specialist II you will live out our Mission to improve the financial lives of our neighbors and their businesses. You ... understand the importance of the customer experience, and the role each employees plays in...issues from beginning to end and keep the Financial Solutions Center running smoothly and efficiently. You get excited… more
- ZeroFox (Baltimore, MD)
- …will need to nurture relationships, both internally and externally, provide amicable customer solutions , and be technically competent on the ZeroFox SaaS ... platform configuration and changes to use cases within the customer environment Design and develop innovative solutions ...engagement with other ZeroFox resources when needed as a customer advocate to ensure speedy resolution of… more
- Braze (Austin, TX)
- …via ad-hoc communications, regular check-ins, events, and Executive Business Reviews. Advocate for your customers, soliciting and synthesizing customer product ... we can't wait to meet you. As a Strategic Customer Success Manager you will work closely with some...coordinate with other Braze teams including Technical Support, Industry Solutions , and Deliverability Services to ensure your customers receive… more
- ZoomInfo Technologies LLC (Vancouver, WA)
- …You'll Do: Act as an extension of our strategic customers, being a proactive advocate within ZoomInfo and our customer base to accomplish defined objectives ... is growing and looking to add talented and passionate people to our Customer Success team! This individual will drive product adoption, retention, and growth by… more
- Lilt (Indianapolis, IN)
- …with industry standards Anticipating and addressing issues that may arise and finding solutions that unblock and exceed customer expectations Ensure customer ... the customer 's business transformation and operational excellence Being the customer 's trusted advisor and advocate within LILT Collaborating and… more
- STRATACOR Enterprise, LLC (Minneapolis, MN)
- …(eg call-handling) to ensure efficient and effective service delivery Handle customer complaints, provide appropriate solutions and alternatives within the ... remote (must reside in Minnesota), or hybrid (combination). A Customer Service Agent (CSA) is responsible for providing ...able to put themselves in our customers' shoes and advocate for them when necessary. They are also skilled… more
- American Airlines (Los Angeles, CA)
- …that promotes end-to-end exceptional customer service, resulting in employee and customer safety and well-being Be a safety advocate : Look for safety ... love this job American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their...reasoning to identify the strengths and weaknesses of alternative solutions , conclusions or approaches to problems Ability to monitor… more
- Urbanex Pest Control (Richmond, VA)
- …their satisfaction and contributing to the branch's success. You will be a customer advocate , addressing concerns, educating customers on our services, and ... *Solid problem-solving abilities and a knack for finding creative solutions to customer challenges.*A team player mentality with a willingness to collaborate… more
- Plaud (San Francisco, CA)
- …ROI and identify expansion potential Collaborate with product and engineering teams to advocate for customer needs Build relationships with stakeholders across ... the future of work by leveraging innovative AI-driven devices and solutions . Founded in December 2021: Bootstrapped, profitable, and experiencing explosive growth.… more
