- Raytheon (Tucson, AZ)
- …you will doDevelop system architectures and system-of-system (SoS) architectures to optimize customer mission success .Build and lead teams in the development of ... Clearance: SecretThe Integrated Systems Modeling and Architecture Directorate performs customer focused operational analysis, simulation and architecture development activities… more
- Raytheon (Tucson, AZ)
- …solutions for Guidance Electronics at multiple locationsCollaboration with Functional, Customer , Suppliers, Subject Matter Experts, and Program higher level ... the Flight Avionics Section with other design and production support organizations, program leadership, other engineering disciplines and Manufacturing… more
- AGI (Lenexa, KS)
- **Description** **Position Title: Customer Success and Support Specialist** **Department: Customer Experience** **Division: AGI Corporate** **Location: ... an expanding platform for food processing facilities. **The Opportunity** The Customer Success and Support Specialist will be responsible for strengthening… more
- Rubrik (Morrisville, NC)
- **About The Team** Rubrik's Global Customer Support and Success Organization is a team of professionals committed to provide world class post purchase ... in order to deliver the value to customers. The Customer Support Team at Rubrik is composed...'s data security strategy. Their technical prowess, commitment to customer success , and dedication to rapid response… more
- RELX INC (Trenton, NJ)
- …blends healthcare expertise, SaaS acumen, and customer relationship management to support customer success throughout their journey. CSMs collaborate ... Customer Success Manager, Clinical Solutions Do you have experience with operational customer support and implementing or supporting software solutions?… more
- Biller Genie (Orlando, FL)
- …Biller Genie vision and journey! Qualifications: + Minimum of 2-5 years of technical customer success or support experience. Experience within SaaS, fintech, ... We are looking for a dynamic Subscriber Success Specialist to join our Biller Genie team!...reduce account churn. + Provide positive, polite, and professional customer support . + Identify and troubleshoot … more
- Capital One (Richmond, VA)
- …-centricity. **Basic Qualifications:** + Bachelor's degree + At least 9 years of experience in customer support , customer success , or operations within a ... Senior Director, Customer Support Leader (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can… more
- Whitsons Culinary Group (Berkeley, IL)
- …updates, addressing inquiries, and offering proactive support to ensure their ongoing success . Customer Support and Issue Resolution + Respond promptly ... in a customer -facing role, such as customer success , account management, or customer support , preferably within the manufacturing industry. + Strong… more
- Mount Sinai Health System (New York, NY)
- …Unit, 267 - DTP Digital Engagement - MSH, Mount Sinai Hospital **Responsibilities** + Support the Customer Success team in managing patient and provider ... **Job Description** **IT Project Manager I ( Customer Success Manager I) - Digital...and work experience. **Other strongly preferred:** + Experience in customer support , account coordination, or patient/provider engagement… more
- OneRail (Orlando, FL)
- …growth potential. + Create and maintain knowledge base notes, articles, and SOPs to support ongoing customer success initiatives. + Perform other related ... Requirements + 3+ years of experience in a customer -facing role, such as Customer Success , Customer Support or Account Management + Experience in the… more
- EBSCO Information Services (Austin, TX)
- … support . **About You** + Bachelor's degree (BA or BS) + 3+ years in customer engagement, success , marketing, or support roles + Strong understanding of ... Join us to help make an impact. **Your Opportunity** Customer Success Managers (CSMs) partner with EBSCO...onboarding and implementation process; maintain transparency across sales and support teams to ensure the customer has… more
- Confluent (Harrisburg, PA)
- …Us. **About the Role:** We are looking for a Senior Business Systems Analyst (BSA) to support our Customer Success Group (CSG), including Customer ... BSA, you'll serve as a strategic partner to our Customer Success stakeholders. You'll lead efforts to...and maintaining the backbone of our Customer Success operations-ensuring that our systems and processes support… more
- Omatic (Mount Pleasant, SC)
- …bachelor's degree and 4-6 years of experience in a customer -centric role such as Customer Success , Customer Support , or Account Management. + A ... The Customer Success Manager (CSM) is a...The Customer Success Manager (CSM) is a key member of...best leverage Omatic's solutions to help them grow and support their mission. + Support customer… more
- SpaceX (Hawthorne, CA)
- …a dynamic Lead Customer Support Workforce Analyst to join our customer success team. In this role, you'll be responsible for managing staffing models, ... engineering, or economics. + Experience working with technical customer support and customer success within the consumer goods industry. + 5+ years… more
- SpaceX (Redmond, WA)
- …web applications. RESPONSIBILITIES: Design, develop, and continuously improve software solutions to support Starlink customer success and business operations ... Software Engineer, Starlink Customer Success Redmond, WA Apply SpaceX was founded under the belief that a future where humanity is out exploring the stars is… more
- ServiceNow, Inc. (Santa Clara, CA)
- …experience partnering with Sales, Pricing/Packaging, GTM strategy** , and Customer Support or Customer Success . + **Passion for ServiceNow's products, ... pressure. + **A proven track record of transforming and scaling** support or customer success organizations or offerings globally. + **Experience-based… more
- Amazon (Dallas, TX)
- …The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also ... looking for leaders like you to help launch SAP Success Central (SAPSC), a dedicated Center of Excellence providing...and formulating a GTM strategy and resourcing plan to support these teams. You will own the business model… more
- Justworks (New York, NY)
- …retention programs. This cross-functional role will collaborate with key stakeholders across Customer Success , Support , Sales, Revenue Operations, Quality, ... or experience gaps that impact retention. + Partner with Customer Success to ensure frontline teams have...protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable… more
- UKG (Ultimate Kronos Group) (Weston, FL)
- …(including global delivery services, product marketing, customer relationship management, customer success ( support ), customer education and ... will be content and step by step mapping to support customer interactions during key points in...various channels. * Cross-Functional Collaboration: Partner with product management, customer success , and sales teams to ensure… more
- US Tech Solutions (Boulder, CO)
- …diverse teams. **Skills:** + Product Support + Customer Support + Customer Success + Data Analysis **Education:** + Bachelor's degree or equivalent ... of experience in project management or program management. + Interest in customer support and user experience; strong sense of user focus. + Payment's experience… more
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